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VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an understatement. Hundreds or thousands of communications companies didn't make it through the various bubble bursts between then and now.Now...

Jabra Responds To Evolving Workplace with Engage 65, 75

After exhaustive interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents told them, automation was handling the easy tasks leaving the higher value phone calls to be handled by agents. Also, as...

CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with virtually all SIP phone systems. The company's Bria softphone was so ahead of its time, it is pretty...

Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges, the fact that increasingly, enterprises expect to be able to communicate via video seamlessly.In fact, more than 2,000 US and...

TetraVX Smooths UCaaS Complexity

In a recent in-person interview with Jimmy Carroll of TetraVX, he explained the company has an end-user centric approach to consulting with customers to provide superior UC solutions. TetraVX is a new brand of Netrix, LLC launched this past January.They have...

TELoIP Brings SD-WAN to Companies of All Sizes

The market predictions for SD-WAN growth show a hockey-stick. What is most interesting about this growth is it’s literally across the spectrum from the SMB or small business all the way up to the enterprise. It’s unusual for a technology...

Invoxia NVX 200 Phone Connects to Apple Watch 3

Forget Dick Tracey, Invoxia takes your watch phone one-step further by allowing you to use a desk phone as the interface to your Apple Watch 3. Technically, it is impressive to think you no longer need a phone - your watch...

Roku IPO Reminds us Tech is an Oligopoly

Roku is a company that defied the odds - competing in a market with Apple, Google and Amazon and somehow persevering by making superior products in what is without a doubt a highly commoditized space. To make matters worse, Google...

Watch out Slack, Here Comes Flock

There is no shortage of competition for the enterprise messaging customer. Slack is the acknowledged leader but Cisco, Microsoft and everyone seems to want to get in on the market. The latest is Flock, a cloud-based team collaboration service, which has...

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave reviews as well as a massive marketing budget which we've witnessed on the web, TV and radio. The...

GENBAND Enables Carriers to Take On Silicon Valley

In 2010, we told you Genband has become a mini Alcatel-Lucent for all practical purposes and we couldn't help thinking of this, almost a decade later as we sat, discussing the latest happenings at the company. GENBAND is actually not only a...

It's NEVER too Late to Start Digital Transformation

Is it ever too late for your company to start a digital transformation process? Let me answer that with another question. Are you ever too old to run a marathon? Interestingly, in 2011, a 100-year-old did run one and finish...

Mitel Analyst Day 2017 Live Blog

Past live blog 2015. Here are the complete slides.8 am: CEO Rich McBee takes the stage. The company won’t overpay for a company but will look for strategic acquisitions. Digital transformation is a key element of their strategy – they...

Avaya Bankruptcy Really Doesn't Bother Buyers

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing...

After the Election: Getting Mac and PC to Start Talking

I have a minor quibble with my communications systems. throughout the day - based on the numerous initiatives I am involved with, I need to monitor 6 email accounts, WhatsApp, iMessage/SMS, Google Hangouts, Facebook Messenger, Skype, LinkedIn and Twitter. This...

New Skype Spock Chatbot Dissapoints

Lets thank Microsoft for the new Spock chatbot but ask they go back to the drawing board. I spent a few minutes communicating with the young pre-ambassador only to come away baffled by the experience. Sure, its a great idea...

Microsoft's LinkedIn Acquisition is API Integration on Steroids

Redmond just turned ecosystem lemons into lemonade Microsoft has been uniquely positioned in the IT space for decades meaning it’s a massive target for the whole industry. In fact, the company is now in a similar position to Novell in...

Uber Picks Dialpad to Fuel its Growth

We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The...

Streamago: The Hottest Video Streaming App You Don't Know

Streaming has been all the rage for a few years now… Periscope, Meerkat and Facebook Live are just a few of the services that have made a splash recently. Blab.IM (see below) made some noise for a while – it...

API of the Week: IntelePeer is UC Glue for Microsoft and Cisco

Some years back, there were ads on TV for BASF – touting the fact they don’t make the products you use, they make them better. In the UC space, this is the position IntelePeer plays. Specifically, IntelePeer Cloud Communications is...

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel...

IR Says: UC Performance Management Should Not be an Afterthought

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. The company boasts over 1,000 customers in over 60 countries—including some of the...

Tadiran Aeonix UC: A Unique Play for the Channel and MSPs

Tadiran has always tried to out-innovate its way to success. In fact they have recently innovated on a few fronts at the same time. Their Aeonix UCC solution is proudly offered on the Amazon Marketplace – one of the few...

Vonage Goes Full Speed Ahead to Major Global Phone Company

I predicted the purchase of M5 by ShoreTel back in 2012 could get Vonage to consider going after the business space and a year later they purchased Vocalocity and a suite of companies to enable them to not only target...

GENBAND Announces Big Win at XO, Kandy Wrappers and More

As more carriers look to roll out UC solutions, GENBAND is there to help and in fact recently has been on a tear in terms of making relevant news. Since the acquisition of the Nortel carrier and large enterprise business,...
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