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Rich Tehrani
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25 result(s) displayed for twitter (1 - 25 of 292):

How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent or actors has been released. In just one incident a director called Angelina Jolie a spoiled, untalented, egomaniacal...

I Posted an Anti-Amnesty Petition in Hostile Territory, Whitehouse.gov

If you’re paying any attention at all, you know there was a major Republican victory in the recent midterm elections and in January a Republican majority in the Senate will join the Republican majority in the House. It was known...

Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone need to be a laptop? I know what you’re thinking... Rich Tehrani flew to Colorado to do a...

California Lawmakers Plunge Some Transactions into 3rd World

California has come up with a law that hurts the very people it says it is protecting by making it difficult to record call center transactions. Penal code 632 of California law says in-part: (a) Every person who, intentionally and...

Saepta Wants to Be the Go to Survey Service

“From the moment you get up in the morning, you start to make decisions and I believe people love to engage through asking questions and getting answers,” said Bruce Hendrix, CEO and cofounder of Saepta, a new company with a...

Should You Sell Companies that Actively add Diversity

Something fascinating is happening in the world of tech. It would seem that based on the comments of some, the entire industry is racist and has somehow avoided lawsuits. As a result of high-profile accusations, Twitter like others in silicon...

Everything We Know About Disruption is Wrong

People in the tech space generally accept the Innovator's Dilemma written by Clayton M. Christensen as fact - companies need to either disrupt or be disrupted. Jill Lepore writing for the New Yorker Magazine questions much of what is...

Microsoft Surface Pro 3 Reviewed

By now my readers know I think the Microsoft Surface Pro 3 is a solid compromise between tablet and laptop with a few trade offs you would have with any device. Starting with the bad first, the keyboard although very...

Interactions 2014 Live Blog

I'm here in Indianapolis, Indiana and will be live blogging the Interactive Intelligence Interactions 2014 event where I expect to break some big news. Moreover, I will be the MC of the CX Hot Trends (customer experience) Event which kicks...

Microsoft's Surface Pro 3 is an Ultrabook in Tablet's Clothing

To be blunt, Microsoft totally blew its lead in mobile, has tried to come at the tablet market twice with Surface variants and now has decided that instead of a tablet vendor they will become a laptop vendor. In other...

Will Vobi Make Enterprise Social a Reality?

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce...

Everyone is Wrong about the Apple Beats Acquisition

If you read the media reports last night or yesterday, you heard that Apple is in talks to buy Beats Electronics because of the latter company’s streaming service. Frankly, I can’t understand this logic and perhaps I have the inability...

We Don't need a #AmazonCart Hashtag

Generally I think Amazon is an amazing company doing amazing things and I am a big fan of Twitter but I don’t see any reason why the launch of #AmazonCart will be a big deal for anyone. The idea is...

How TextGen Converges Texting with Service

Face it, your customers don’t want to talk on the phone, they want to communicate with you the way they do with everyone else, using text. Sure, this is a generational issue but the young are getting older. Moreover, the...

Comverse Helps CSPs Master the IP/4G World

At MWC 2014 in Barcelona, I had a chance to catch up with Yariv Geller the VP, Coorporate Marketing at Comverse to learn how the company is helping communications service providers migrate to a new world of social, IP and...

Amazon and Obamacare Call Center News

I’d like to thank the many hundreds of you who registered for the call center webinar I moderated today about Amazon’s Mayday button. It was truly great and I was blown away by how the companies (many in the Fortune...

The Problem is Not Twitter, It's That Engineering is Nerdy

There have been many stories circulating about the lack of women at tech companies and especially in the leadership ranks. Recently Twitter CEO Dick Costolo was beat up severely by academic Vivek Wadhwa for not having enough women, blacks or...

Silk Road: Why Bitcoin Value has Dropped 20% Today

If you haven’t heard, the value of Bitcoins has plummeted by 20% so far today because the Silk Road website has been shut down according to sources who also say the founder of the site has been recently arrested. Silk...

Thanks PopSci: Web Page Integration may be the next Social Frontier?

You may have heard that Popular Science has shut down its comments citing studies which show comments can influence the readers perception of a story. Specifically: Another, similarly designed study found that just firmly worded (but not uncivil) disagreements between...

Apple's big post-Jobs Innovation is Plastic?

And where there isn’t a discussion of plastic, the company seems to think new colors or fancy cases are the key to wooing smartphone customers looking for the next big thing Apple made a few big announcements today and together...

7 Areas of Microsoft Focus Post-Ballmer

Steve Ballmer has just announced he will be stepping down from Microsoft in the next twelve months and for his many critics, this is triumphant news. The happiest critic will likely be the author of the Mini-Microsoft blog I first...

ITEXPO West Las Vegas 2013 Update

Here is some ITEXPO West 2013 Las Vegas info my marketing team sent out earlier today... I thought it nicely summed up some of the happenings at the show next week. Here is the show directory for more.    ...

Jobs Movie Inaccurate Say Steve Wozniak and John Sculley

By now everyone knows there is a movie called Jobs which celebrates the life of Steve Jobs and tries to recreate the events which surround the tech legend’s life. Of course whenever such an ambitious project is undertaken, the challenge...

Why Google is Getting Hammered on Twitter for being Evil

Google is being called out by Microsoft for being "evil" and pursuing anti-competitive practicesLast May Google blocked a Microsoft YouTube app from running on its mobile platform Windows Phone causing Microsoft to rewrite it to Google’s specifications. This week the...

Wearable Tech Expo NY 2013 Live Blog

Please use hashtag #WearableTechCon for this eventCheck out photos from the event8:34 am EST: The show is about to begin - the excitement is building.Tony Rizzo kicks off the event and discusses how the wearable market is reaching a tipping...
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