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Summary of ITEXPO East 2009 Coverage

Thanks to all the editors and bloggers who covered ITEXPO East 2009 in Miami and/or posted photos. Also, thank you all for the nice comments about the show. Most can be found here and some are in this blog entry...

Four Signs IP Communications is Thriving

Is thriving too strong? Better than expected? Better than average. You choose the terms but you must admit things are better than many thought they would be. In the toughest economy in my lifetime, IP communications including VoIP is doing...

Happenings at ITEXPO East 2009 in Miami

My marketing team does a better job of formatting than I ever could and this is something they helped me with. It is a summary of some of the activities this week at the show. I hope you find it...

IBM, Microsoft, Apple, Google and Intel, The Real Earnings Story

You may have heard Intel and Microsoft missed their numbers but Google, Apple and IBM did well. Most people are trying to make sense of what is happening here. After all, to most financial analysts, these are all tech companies...

Aspect Makes Performance Management Acquisition

Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality Aspect has done a great job rolling up a number of call center companies and even in a slow economy is not letting up. In fact, the...

Oracle Does it Again

Oracle is amazing. They reported their numbers last night and although they said future sales will be down around 10% their stock is up 6% as of this writing.According to Dow Jones:Revenue for the quarter was lower than Wall Street...

SaaS in the Contact Center Webinar Starts Soon

I am moderating a webinar on SaaS in the contact center and it starts in 20 minutes. You can listen live or get the archived version. I am looking forward to it. SaaS in the Contact Center an Attractive Alternative...

A Shot of me and SaaSy

Yes I posed with SaaSy. So what. You might have done the same. :-) Taken at SalesForce.com's cloudforce event in Manhattan....

SaaSy Debuts

I kid you not, SalesForce.com has a real live mascot named SaaSy....

IntelePeer And Communications Opportunities

We can sit around for hours and discuss where the global economy is going. And while this is a fun discussion, the reality is no one knows. What we do know however is people will still be communicating in the...

SalesForce.com Tops Q3 Forecast, Keeps Outlook

Hats off to Benioff and company at SalesForce.com for beating the quarterly estimates and also for keeping guidance for the year. Analysts are grappling with whether the SaaS model is immune from slowing in a down economy and the simple...

Nokia, Sun: Sales Down, Oracle Sells Hosted CRM, American Airlines Does Mobile Boarding Passes and Microsoft Offers Free Financing

Here are some of the news items which caught my eye recently with some commentary: Nokia predicts the recession and a lack of credit will reduce cell phone sales. Nokia Siemens too says there will be a slowdown next year....

ShoreTel's FlexGuard, A Great Idea

In an environment where leases and credit are becoming more difficult to come by, truly innovative companies who are able to do so, are coming up with new and innovative ways to extend credit to customers. Moreover, at least one...

SIP Trunking Article

FierceVoIP has a great article on SIP Trunking which does happen to mention ITEXPO which takes place next week in Los Angeles. As you may have guessed -- it is written by Doug Mohney -- the smiling gentleman pictured to...

ITEXPO West 2008 Show Daily #1

ITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it...

VoIP Salaries Rise Sharply in Q2

The financial news networks seem to thrive on giving us the negative news regarding the economy. Jobs being lost; wages decreasing and all sorts of other negative bits and pieces. Well there is something you won't hear about if you...

Adobe Buzzword... On the Path to a Yahoo Merger?

You might have thought there are enough word processors on the market and there is absolutely no reason for any company to go through the expense of developing a word processor when Microsoft owns the market and Google is coming...

Voice Mashups And Your Communications Future

What is the future of communications? One acknowledged thought leader in our field is Thomas Howe and his consulting company which bears his name is the place you go when you want to know. Howe and I were recently on...

SaaS -- The Tide is Turning The Wrong Way

Without listing them all as their are too many, the recent outages of services from Amazon, Google and many others have people worrying about switching to hosted applications and moreover, some jobs may be at risk over decisions to go...

iPhone Driving Wireless Broadband

For years, carriers worldwide tried pushing wireless data services and have been disappointed at how fast consumers were adopting the technology. What they failed to realize the entire time they were investing billions of dollars in network infrastructure was it...

ITEXPO: Exhibits 90% Sold Out

There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years. It seems people are beginning to realize this show is the only...

Google Docs Outage

Should SaaS Vendors Be More Accountable?Google had an outage in its office application division today. One wonders how they haven't had something similar happen with their search engine but the docs and spreadsheets were affected. I would imagine if both...

Larry Ellison and SaaS

Although many people in technology are saying that SaaS is one of the fastest growing segments of the market, Larry Ellison, the founder and CEO of Oracle  had some negative comments about the industry lately. I found an article describing...

ITEXPO TMC University Courses Expanded

I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18,...

Anda Networks News

You can never have too much performance or too much bandwidth it seems. Regardless of how fast our broadband connections get, we develop applications which need more. SaaS, Telepresence and other forms of video are just a few examples...
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