Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


ZTE Profit Tops Charts, Targets US and 4G

August 23, 2009

On a recent trip to Dallas, Texas I spent time with Raymond Kim the General Manager of Sales and Stacy Rupert the Senior Marketing Manager for ZTE USA and we spoke about the company's ambitious expansion plans in the US. They recently moved to new office space, are expanding in Texas and opening new offices in Atlanta, Seattle and Kansas City in order to be closer to existing and potential customers.

As you might expect from a company providing wireless infrastructure products in emerging and other markets, business is good and the staff is increasing in size. North America is an increasingly important space for the company and in order to generate better results in the area, the company recently restructured.

ITEXPO West 2009 Happenings

August 20, 2009

Asterisk/Switchvox Telecom Training

August 20, 2009


With all the uncertainty in the world there are some things which we can agree upon. For example the demand for certain areas of technology has increased to grow even while global economies have not. We have seen that video, wireless and broadband are all segments of the market where new opportunities have presented themselves. Open-source too is another area where companies are looking to spend more.

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Making Money in VoIP and IP Communications

August 19, 2009

This is a critical time for resellers and agents as the economy is slow and this puts margin pressure on virtually everyone. Moreover access to credit is more challenging today than ever. This puts VARs and integrators in a precarious position as they look to finance deals they have sold.

Every cloud has a silver lining as they say and the precious metal lining resellers need to be intimately familiar with is IP communications as this market is still vibrant with opportunity.

ITEXPO West 2009 Interviews Part 2

August 18, 2009

As a follow-up to the ITEXPO interviews I posted links to last week, here are the latest responses from the industry. Of particular interest are answers from Doug Mohney who explains how he got into the business by being employee number 11 or 12 at DIGEX. I also found the responses from Eli Katz of XConnect enlightening... If you are interested in peering or IP communications you want to give them a read.

Terry Matthews to Keynote ITEXPO West 2009

August 14, 2009

Over 70 companies founded by one person in one industry - communications/technology (to be fair he owns hotels and golf courses as well). Over the years, tens of thousands of people were hired because of the vision of Sir Terry Matthews. He is not only a legend in communications and technology he is a legend in business.

Matthews has made his money but has not stopped investing in new companies. In fact he is running at full speed (perhaps flying is a more appropriate term - his corporate jet is among the fastest built) hiring college graduates to look for new opportunities and start companies to fill the voids they uncover.

Paula Bernier Joins TMC

August 14, 2009

It is with great pleasure I welcome Paula Bernier to the TMC family as our new Executive Editor in charge of NGN, Unified Communications and Internet Telephony Magazines. On my trip to Texas this week, the industry seemed very excited to have Paula on our team. Hiring Paula continues our commitment of investing in our readers, sponsors and advertisers and I hope you enjoy her writing and editing style.

Paula's background in the market aligns perfectly with her new role as she has worked with a number of magazines in our space.

SIP + Smart Grid = Opportunity

August 13, 2009

As you probably know I am extremely enthused about the idea of the smart grid as it is not only necessary for the next generation of power generation and consumption in the world but just as importantly because the new grid will interface using communications and networking protocols. What this means is massive, unprecedented opportunity for our industry as a smart grid is developed.

It further means telecom and datacom players who are paying attention are also salivating at the prospect.

To further educate the market on the smart grid, TMC has partnered with Intelligent Communications Partners (ICP) to put together an event in the space and a web portal which will be the leading source of information in the space.

ITEXPO West 2009 Interviews

August 11, 2009

In a few short weeks one of the largest communications shows of the fall, ITEXPO will take place with 6,000-7,000 decision-makers looking to purchase products and map out a strategy for their future. Enterprises, resellers, carriers and developers will all be at the show from just under 100 countries.

This year's event has more content than any prior show (mainly via collocated conferences and summits) and I have and will continue to share the details on this blog.

But for now it makes sense to post a number of interviews I have done with people who will be at the show.

Volkswagen Dealer Chooses Megapath For IP Communications

August 10, 2009

Imagine my happiness when I saw a press release issued about local dealer, Riverbank Volkswagen deploying leading edge IP communications solutions. The news brought back fond memories because in the mid-nineties I made a decision to give away a brand new yellow Volkswagen Beetle at a TMC trade show because I happened to see one at this dealer. Moreover the press release reminded me of my recent trip to Northern California where I visited with Megapath the company who supplied the dealer with their voice-optimized, private IP-based Duet service, which is designed to increase productivity and customer service levels.

According to Andrew Goldstein, President of Riverbank Volkswagen,"MegaPath's cost-effective, fully-managed Duet service

gives the entire team from sales to technicians to office personnel a reliable voice and data service that translates into superior customer service and improved interaction with corporate headquarters." He continued, "While we've had other providers in the past, there was an issue of reliability and excessive downtime in the service.

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