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Toshiba Moves Upmarket With CIX1200

September 20, 2008

Sandra M. Gustavsen an analystat at T3i Group LLC does a thorough and succinct job of evaluating Toshiba's move upmarket. The company has a new PBX called the CIX1200 which can be networked to support 128,000 users. Impressive.

In addition the company has IP-based 96-port voice processing system, called Stratagy ES96i as well as FMC and OCS/UC integration available about soon.

I find this move logical. Every small company hopes to be large one day and having a phone system which expands, makes sense when you hope your company will grow indefinitely.

For more on Toshiba's new products and their unique extended warranty program check out this Gustavsen's article.

Posted in AT&T, Avaya, Broadband, Call Center, Cisco, Conferencing, Fax, IP Communications, Microsoft, Nortel, SIP, Technology, Unified Communications, VoIP, Wireless

ITEXPO West 2008 Some More Stories

September 18, 2008

Here are a few news stories I came across today to keep you up to date on show happenings so far. I didn't get a chance to read them all by the way but I wanted to share as soon as I could.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Google, Green, IP Communications, IPTV, ITEXPO, Merger/Acquisition, Microsoft, Musings, Nortel, Open Source, SIP, SaaS, Social Networking, Speech Technologies, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Wireless

ITEXPO West 2008 Best of Show

September 18, 2008

Congratulations to the ITEXPO West 2008 best of show winners here in Los Angeles.

Best Service Provider Solution Ring Carrier TelcoBridges IntelePeer Best Large Enterprise Solution Instant Solutions MobileMax (News - Alert) Best SMB Solution 8x8 Quintum Epygi Best Consumer Offering Phonevite Best Development Tool Sangoma Apex Voice Communications Touchstone (News - Alert) Technologies Most Innovative Solution i2Telecom Oaisys PhoneFusion Best Booth WBS Connect Mitel Best of Call Center 2.0 VocalCom (News - Alert) Syntellect CosmoCom Best of Open Source Digium Fonality Pactolus Editors' Choice SIP Print KnoahSoft, Inc. Volt Delta

Posted in AT&T, Apple, Avaya, Blackberry, CRM, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Gadget, IMS, IP Communications, Merger/Acquisition, Musings, Nortel, Open Source, Optical, Patent, Personal, Podcast, SIP, SaaS, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, Wireless

ITEXPO Press Coverage

September 18, 2008

Certainly there have been many stories and news announcements coming out of ITEXPO West 2008 here in Los Angeles. I have pointed to a number of them but one worth reading which crossed my inbox this morning is from VoIP Planet and it summarizes some of the news coming out of the show quite nicely.

There are mentions of Fonality, ClearOne, SIP Print, VoIP Logic, Aastra Telecom, Acme Packet and more.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, IMS, IP Communications, IPTV, Microsoft, Nortel, SIP, Security, Social Networking, Speech Technologies, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP

ITEXPO West 2008 News to Date

September 15, 2008

To keep up with some of the news from this week's ITEXPO here at the Los Angeles Convention Center, check out the following show dailies from the past three days.

Tuesday, September 9th Thursday, September 11th Monday, September 15thHere is a news page as well if you would like to see even more.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Google, Green, IP Communications, ITEXPO, Merger/Acquisition, Microsoft, Nortel, Open Source, SIP, Security, Skype, Speech Technologies, TMC Team, Technology, Unified Communications, Verizon, VoIP, Vonage, WiMAX, Wireless

GIPS Gets Russian Win

September 15, 2008

In years past the competition between GIPS and Spirit DSP has been the stuff of legend. While the competitive situation has unwound over the past 18 months or so it is still interesting to see how the companies compete with one another.

For example, some news out of this week's ITEXPO is that exhibitor GIPS has just announced it has been selected by Mail.Ru to have its GIPS' VoiceEngine embedded inside the Mail.Ru Agent, starting with version 5.2 -- allowing affordable calls to stationary and mobile phones.

Of course the interesting thing here is Spirit DSP is based in Moscow -- so this is a win in foreign territory for GIPS and the company can look forward to having its solutions rolled out to about 50 million new Russian users.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Gadget, Google, Green, IP Communications, IPTV, ITEXPO, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, Patent, Personal, Rates Technology, SIP, SaaS, Search, Skype, Social Networking, Speech Technologies, TMC Team, Technology, VoIP, Vonage, WiMAX, Wireless, Yahoo

Zippy's Thoughts on ITEXPO

September 15, 2008

I just came across an article by Richard Zippy Grigonis regarding the success of ITEXPO in light of the incredible competition over the years. Reading it, reminded me of shows of the past which I enjoyed going to. Zippy -- as many of you know is about the straightest-shooter there is -- he tells it as it is -- from his vantage point of course.

This is what makes his thoughts are all the more incredible (and humbling) -- and Zippy -- you are part of the team that allows ITEXPO and TMC in general to flourish. Of course while i am in thanking mode -- getting ready to head out to LA for ITEXPO myself -- let me extend a hearty thanks to the entire TMC team, our advertisers, sponsors, exhibitors and partners who have allowed TMC to keep growing.

I look forward to seeing you all and thanking you in person this week.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Gadget, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, Patent, Personal, Podcast, Rates Technology, SIP, SaaS, Search, Security, Skype, Social Networking, Speech Technologies, TMC Team, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, WiMAX, Wireless, Yahoo

Keating on Skype, Pika and Zune

September 12, 2008

You know what? I was looking at Tom Keating's blog today and there is some good stuff worth sharing. First he points to an Om Malik interview of Josh Silverman the CEO of Skype and then reminds us of how to get Skype to run on an iPhone (sort-of) until Skype releases an official version.

The interview is great -- it shows Skype is laser-focused on profit, mobility and embedding itself into other applications. Malik pushed Silverman on a few fronts -- explaining that the telcos aren't a monopoly (contradicting my thoughts and those of Silverman) -- he also pushed Silverman on why they are still part of eBay and finally on why Skype is boring.

Posted in AT&T, Avaya, Blackberry, CRM, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, FCC, Fax, Financial, Gadget, Google, Green, IMS, IP Communications, Merger/Acquisition, Microsoft, Musings, Nortel, Open Source, Podcast, SIP, Science, Search, Skype, Social Networking, Speech Technologies, TMC Video, TMCnet, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, Wireless, Yahoo

Dialogic/NMS Acquisition Discussion and Analysis

September 12, 2008

On a recent call with Jim Machi, Senior Vice President Marketing Dialogic Inc.I had a chance to ask a number of questions regarding his company's pending acquisition of the platform division of NMS. The deal is subject to shareholder approval and comes a few weeks after NMS received a delisting notice from the Nasdaq exchange due to the company's stock price being under $1 for more than 30 days in a row.

Machi tells me the deal will allow the two companies to pool resources and as a result they should be able to get products out to the market faster than ever. He further cited the video and mobile value-added spaces as other areas where the companies will be able to compete more effectively as a standalone entity.

I asked Machi about the geographical ramifications of this deal and whether there are complimentary areas of the world which NMS brings to the table. According to Jim, Dialogic is very strong worldwide so this was not a reason for this acquisition.

I asked if the deal has been on the works for a long time and Machi commented it was a normal amount of based on prior acquisitions.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Consumer Electronics, E-Commerce, FCC, Fax, Financial, Google, IMS, IP Communications, ITEXPO, Merger/Acquisition, Microsoft, Nortel, Open Source, Patent, SIP, SaaS, Security, Skype, Speech Technologies, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, WiMAX, Wireless, Yahoo

CRG West Promotes John Savageau

September 11, 2008

John Savageau one of the hardest working people I know in the carrier hotel/data center business was just promoted to CTO of CRG West where he will get to focus more on the company's peering and ICT offerings. Perhaps no one is more deserving of a promotion.

John has been an instrumental part of CRG West's expansion from two to eleven data centers and John is a true thought leader in the space. In my many discussions with Savageau, he has explained in intricate detail what separates his data centers from the run of the mill and brimmed with pride when he gave me a tour of the company's famous One Wilshire building which is located literally a few blocks from where ITEXPO will be held next week in Los Angeles.

John was a career US Air Force officer and when you speak with him you get the sense of his military background. There is just something about the precision in the way he speaks.

Many people take for granted that interconnections in facilities like the ones John manages are responsible for supplying entire countries with internet traffic.

Posted in AT&T, Apple, Avaya, Broadband, Call Center, Cisco, Consumer Electronics, E-Commerce, FCC, Fax, IMS, IP Communications, IPTV, ITEXPO, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, SIP, Security, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, WiMAX, Wireless

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