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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Post-Bankruptcy Windstream to Focus on SD-WAN, UCaaS and Call Center

April 22, 2019

In a recent meeting with Windstream Networks we learned the company is about 60 days into bankruptcy, past their second day petition and new agreements now have the backing of the bankruptcy court.

They received a billion dollars in DIP funding from CIT global which makes them more liquid than before the bankruptcy.

You may recall the bankruptcy was triggered by a lost ruling to the Aurelius hedge fund in what is being described as a managed default.

As part of the restructure, they are changing their channel partner program with common agreements as opposed to numerous versions they have inherited via over a dozen acquisitions over the years.

Ooma White Label Allows For Higher Value and Higher Margin

April 15, 2019

“About three years ago we started to create a channel for VARs going after SMBs or the micro SMB marketplace,” Said Rob Ferrer (pictured below), VP/ CRO, Ooma. “Thanks to the acquisition of Voxster, we have strong bespoke capabilities – giving us a reliable and redundant global communications infrastructure – more like CPaaS.”



He explained OOMA Enterprise also has a great white-label offering, allowing partners to be successful.

Elizabeth Warren's Plan to Break Up Big Tech

March 8, 2019


Elizabeth Warren penned her detailed opinion today, telling us it is time to break up Amazon, Google and Facebook, implying they are defacto monopolies. She is correct, they are. Whether they meet the classical definition today or not is secondary, they all have enough market power to effectively block competition and continue to wipe out current foes.

We agree in principle but not with many of the specifics. Here is the objective analysis of the salient points of her writings:

In the 1990s, Microsoft — the tech giant of its time — was trying to parlay its dominance in computer operating systems into dominance in the new area of web browsing.




A Foldable Phone More Than $1,500 is Just Stupid

March 5, 2019



It brings tears to our eyes, but we really don't need a foldable phone. We were blown away by Samsung's entry into the space, the Galaxy Fold and the Huawei Mate X with its even larger screens blew us away again (below).



There seems to be great concern about the durability of these new plastic, foldable phones. Will they hold up to key scratches when they are in your pocket or purse? Will there eventually be a line or crease where the fold is, distracting from the user experience?





StaffAlerter Adds Personal Alerting Device for Enhanced Safety

March 4, 2019

Instant communication is becoming more important in business, schools, municipalities and the federal government. After 9/11 this became more apparent than ever and school shootings and other emergencies have only reinforced the need.

Yet most schools and cities haven't solved the problem. Why? Perhaps because they don't know what company to turn to. 

The Case for Edge Computing gets Stronger as IIC and OpenFog Unite

February 20, 2019

Edge computing has a very bright future - it is absolutely inevitable.

If you are unconvinced, we invite you to read until the end.

For the sake of this post - we will use edge and fog computing interchangeably. This is becoming a less controversial position based on a recent exclusive interview with Chuck Byers, OpenFog CTO.



The OpenFog Consortium announced at an IoT Evolution Expo keynote in Fort Lauderdale, Florida last month, that their merger with the Industrial Internet Consortium or IIC was finalized. Both Carl Ford and Ken Briodagh with IoT Evolution have interesting insights on this merger, as does Matt Vasey, Chairman and President of OpenFog Consortium.

Suffice it to say, this combining of resources makes a great deal of sense as it helps the adoption of edge/fog computing. Here are some of the benefits and issues of fog-computing and OpenFog contributions.

Latency

Chuck discussed that apps should run in the cloud if possible but there are often impediments.













Pareteum on What iPass Merger Means

February 18, 2019

We told you last year Pareteum wants to let carriers and companies quickly integrate global mobile services. They abstract the communications companies and users need, allowing a focus on applications and services, not the underlying network.

To that end, last year, Pareteum procured a worldwide license to embed iPass technology as part of its connectivity strategy.

You may recall, in 2008 we were pretty impressed with how iPass helped create a communications skin first discussed by the head of Bell Labs. Specifically, they allowed a single login and password to access a network of global WiFi devices.

Now, the two companies are involved in M&A meaning the best of both companies can be harnessed by customers worldwide.

In an exclusive interview, CEO Vic Bozzo explained, Vic said, "Wireless is eating everything. Demand is growing and carriers can't keep up." He continued, "Pareteum provides flexible, elastic, cloud-based management of all of these streams of communications."

Our most recent video interview with Vic Bozzo


With iPass, they get a top-notch connectivity manager allowing customers to toggle easily between wireless and WiFi. In addition, they get access to 65 million global hotspots and over 500 Fortune 1,000 customers.

"Customers can now connect anywhere and everywhere," he exclaimed.

He went on to explain, companies are taking advantage of their open APIs to take advantage of more flexible communications and the smart-city space is beginning to heat up as a customer segment.

It's a great story with impressive synergies - a further abstraction of communications, allowing companies and developers to focus on solutions and apps, while ensuring connectivity is handled in the most efficient manner.


















What's Big This Year in Telecom? Vote Now!

January 10, 2019



TMCnet and Andy Abramson and his company Comunicano are asking in the first annual VoIPWatch Poll.. The results will be revealed at this year’s ITEXPO in Fort Lauderdale on Thursday, January 31 at 4:15 pm prior to the start of the always interesting IDEA Showcase.





For years Andy and his Comunicano team have been at the forefront of driving companies in the telecom industry to success. TMCnet and ITExpo have always been where the telecom, collaboration and communications infrastructure companies meet.





VoIPWatch, as one of the first, and now longest running blogs covering our industry, has always been where the community finds unfettered, and unfiltered insight, perspective and opinion. TMCnet is where the tech community discovers what’s new, what’s happening and goes to gather.





That’s why we’ve teamed up and are asking the community, what’s going to be the hot category in telecom in 2019.

The Apple Stroke of Genius You Missed

January 3, 2019



If you listened to the financial experts after the news broke that Apple guided lower last night, phones are now commodities, Apple doesn't know how to innovate anymore, the prices for iPhones are too high and the public has lost its obsession with smartphones.

Our collective heads almost exploded listening to this jibberish - with a minor exception we will get to at the bottom of this post.

Last year Apple made two moves totally missed by virtually all financial analysts. They released iOS 12 which is up to two-times faster than prior operating systems and they drastically reduced the cost to replace batteries.

To give a sense of what these changes means in the real world... An iPad Air 2 released on October, 2014 became a truly useable device as a result of iOS 12.

Four-year-old phones, computers and tablets are generally destined for the trash but what Apple has done by increasing the speed of its operating system is to literally make billions of devices usable again.

Another way of looking at this is the much faster processors available in later devices matter a lot less - meaning a reason for upgrading for millions of users was just eliminated.

Apple continues to tell us they want you to think of them as a service company.

They are more than this, however... They are also an ecosystem company.

Any group of people who send iMessages to iOS and Android users know that iMessages work far better when they are sent Apple to Apple as they use the IP network first, making them far more likely to be delivered.

















ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

December 12, 2018

Time is limited and the only constant in tech is change.

In this environment, our challenge at TMC has been to evolve our conference ITEXPO, into a #SuperShow.







We hope you’ll make it Jan 30th-Feb 1st, 2019 in Fort Lauderdale, FL.

Simply stated, we have spent years, making ITEXPO (photos) the one place where purchasing decision-makers need to go to learn everything they need for the new year.

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