Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

FCC

Use Skype, go to Jail

August 24, 2007

OK, I have been writing about Skype almost continually and this is not intentional. There is just a great deal of news about the company lately. For example, George Ou discusses today how a man in the UK was arrested for using a neighbor’s WiFi network. He went on to say he was reviewing a Skype phone which automatically connected to an open WiFi network in an unfamiliar area.

Alcatel-Lucent Changes

August 22, 2007

Google Sky

August 22, 2007

Today Google announced its Google Earth program will allow you navigate stars as well. You can now see constellations and navigate around the cosmos. You can see how planets rotate using an animation tool and more. Here are some of the neat things the program will let you do:   Constellations -- From Cassiopeia to Andromeda, the Constellations layer connects the points of constellations through space, labeling each with its given name.

Cell Phone Contract Cancellation

August 21, 2007

Acredo

August 21, 2007

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market and the company’s mission is to "Build and manage a recognized brand in the hosted IP-Centrex space for small business in North America.”   This past February TMC chose Acredo Technologies as one of the winners of its prestigious “Best of Show” at its Internet Telephony Conference & Expo. Please read more about it here.   Please outline your new corporate initiatives.   Acredo Technologies will provide a hosted IP phone service that small businesses can afford and manage. Acredo's offering is a bundled solution integrating technology from our best of breed partners including Avaya, AT&T, HP, Cisco and Oracle. The partners we have chosen will allow us to create the most reliable and highest quality calling experience with VoIP technology.

Level 3 Communications

August 20, 2007

Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite of services including: Internet Protocol (IP) services, broadband transport and infrastructure services, co-location services, voice and voice over IP services, content delivery and media distribution services.   Recently the company announced that it has been selected by Joost to support its Internet television service, providing Joost with network solutions including high-speed Internet access and co-location services in North America and Europe.   I had the chance to catch up with Cary Tengler, Level 3’s director of partner development who told me about the company’s latest initiatives and a bold prediction for where the industry will be in five years.

Arlinx

August 20, 2007

I recently had the opportunity to ask Patrick Young of Arlinx about the company’s customer base, its IP communications strategy and the direction his company is taking.   The Arlinx IP Elite Security and Media Processing Platforms provide opportunities for developers, integrators, and resellers to offer an alternative to mainstream x86 appliances.   To learn more about the company, read this article published on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. PY: Our initiative is to produce an open IP communications application and specific hardware platform with strong authentication, encryption acceleration, a voice optimized media processor and very high energy efficiency.

What We Learned From the Skype Outage

August 20, 2007

As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet which was designed to be resilient enough to withstand a nuclear attack, IP networks need proper management to be able to continue operating under a variety of circumstances.   The concept of the always up IP communications network was certainly in the spotlight recently as TMCnet’s Tom Keating broke the story of Skype, the world’s most popular IP communications software company having a major network outage. He surmised that a recent Microsoft upgrade to its operating systems was responsible for the outage.   A few days later, Skype explained that indeed, Microsoft’s operating system update coupled with a bug in the eBay division’s software was responsible for leaving millions without IP communications.   While some journalists have come to the conclusion that VoIP is no longer reliable because of this outage the reality is that a software bug stopped the network from functioning properly and this had nothing to do with the inherent reliability of VoIP.   Still, when you leverage the benefits of IP communications you must also be aware of the responsibilities that come with the technology. Yes, you now have some responsibilities you may not have been aware of.

IP Communications Education

August 20, 2007

Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is a good guide for you. What to see, where to go, where to be, etc.   You can see below the various aspects of Internet Telephony Conference & Expo which make it unique and the most imitated event in IP communications.

Wireless Companies at ITEXPO

August 19, 2007

I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX.   The article reminds me just how big the wireless market is becoming with regards to IP communications. Certainly the next few years could be instrumental in this “space” with the 700 MHz auction coming (see also 700 MHz Setback). We certainly have exciting times ahead for both consumers, service providers and business users.   Perhaps most interesting is whether wireless providers like Verizon Wireless and AT&T Wireless will see serious competition from internet companies such as Google.
Featured Events