Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


David Erickson from Keynotes ITEXPO East 2010

January 20, 2010

XG Technologies Interview at ITEXPO East 2010

January 20, 2010

Avaya, Nortel, Telepresence & IP Fax Round out Show Daily

January 19, 2010

Skype Takes Share, Upgrades iPhone App

January 19, 2010

Skype is now the largest provider of cross border communications in the world, by far according to a new report from TeleGeography. According to the research company, the rate of international calling has been growing at a steady compounded rate of 15% but in the last few years the slope has decreased as a result of the recession and of course, people switching to Skype.

Skype's Share of International Long-Distance Traffic, 2009


In other Skype news, the company recently upgraded their iPhone app with some minor tweaks which sadly don't include push notification.

Apple Tablet Optimized for Books, News

January 18, 2010

Latest ITEXPO East 2010 Schedule Update

January 18, 2010

All participants in ITEXPO should have received this email today and if you didnt, please check your spam filter or just read it below, thanks.


January 20-22, 2010 Miami Beach Convention Center  

Collocated with 4G Wireless Evolution -- Digium|Asterisk World -- Smart Grid Summit -- M2M Evolution -- Cloud Communications Summit -- Virtualization Summit -- StartUp Camp Telephony


Your registration for ITEXPO is confirmed. The event starts in two days at the Miami Beach Convention Center, January 20-22.


Below are some details and information that will help make your experience at ITEXPO great. As always, if you have any questions before the show, please check the event site or contact Frank Coppola.

ITEXPO East 2010 - Wish You Were Here

January 18, 2010

A Blackberry Bold User Reviews Droid from Motorola

January 15, 2010

One Line, Multiple Caller-ID

January 14, 2010

A while back I saw research showing a much higher rate of answered calls if they originate from the same area code. After researching for a while I can't find the source for the information but it is an intuitive assumption so I feel comfortable sharing it with my readers and apologize for not having a source.

I thought about this research when I heard The Flat Planet has a new service which matches the number you call with the Caller-ID information of a local number. Debt collection and outbound call centers are two obvious areas where the service should be of great use.

Ixia Raises Forecast for Q4

January 14, 2010

In the past I have looked to testing companies as barometers of growth in the communications market. Oftentimes they can be utilized as a forward-looking indicator - a sign of optimism or pessimism in the market.

Admittedly in a more complex world where broadband, VoIP and wireless are growing at varying levels and landlines are dying, it may be more difficult to make a solid correlation as product mix and marketshare per segment can throw you off. Moreover, testing companies have to build test systems without the benefit of standardized components meaning they have to construct many of their systems from the component level up.

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