Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Pandora Radio Doubles Users

December 17, 2009

Android-Based iPod Competitor Wanted

December 16, 2009

I have noticed a trend in the market consisting of people telling me they are waiting for an Android-based iPod competitor which works with WiFi and has a microphone. While many contemplate the Google business model for their new Nexus One phone I can tell you that sales of this device without GSM connectivity are likely to be strong.

The obvious question I have asked people looking for such a device is - well, why not buy an iPod. In some cases the lack of multitasking is the issue. In others it's the lack of microphone or the dislike of a closed app store which is controlled by Apple.

1-800-Free-411 Offers Free International Calls

December 16, 2009

I have used 1-800-free-411 in the past and find it to be a useful service. The way it works - you listen to ads and get free directory assistance. Now the company allows free international phone calls. In order to get this feature to work you just say "free call" when prompted and dial the country code and the international number.

Mine Your Spam Filter

December 15, 2009

We get so wrapped up sometimes in esoteric software solutions to boost sales that sometimes the simplest ideas are overlooked.

I bet if I did a study I could find massive amounts of sales that were not concluded because of spam filters swallowing up order requests. I would estimate worldwide we are talking about at least half a billion dollars per year. I am reminded of this idea constantly as I check my spam filter a few times a day and almost always find something of importance hiding in there.

TMC Interviews in Boston Tomorrow

December 15, 2009

Fake Steve Jobs Suggests an AT&T Flash Mob

December 14, 2009

AT&T has told its users they use too much data - they are actively looking for ways of limiting their usage. One idea being thrown around is usage-based pricing. Forget for a minute that years back, carriers worldwide were trying to get users to adopt 3G networks and now that we are, their equipment is buckling.

Not surprisingly, many people are telling AT&T to suck it up and be happy that their customers find the products they sell on their network so indispensable that they use them constantly.

Google's Very Cool TTS Service

December 14, 2009

Search leader seemingly giving everything away for free now offers cloud-based text-to-speech as well

In what has to be one of the most interesting "simple" services, Google translate allows you to send the company a simple text string and have it converted to an MP3 file which is immediately downloaded and played. A developer could use this service to build a mobile app which reads e-mail or snippets of news or text messages or Twitter feeds or Facebook status or whatever you like. I took the liberty of trying this out and you can see what I did by clicking here.

TeliaSonera 4G Screams at 80 Mbps

December 14, 2009

TeliaSonera allows 20-80 Mbps download speeds on a 4G-based LTE network allowing a theoretical 4 simultaneous HDTV streams at maximum throughput!

If you live or visit the central parts of Stockholm or Oslo you can now get blazing fast wireless broadband access courtesy of TeliaSonera's new LTE network based on equipment from Ericsson and Huawei communicating with a Samsung GT-B3710 USB modem.

Forget about how much more productive customers will be with this speed for a moment and focus instead on the embarrassment factor to wired carriers worldwide.

Case in point, just last week, AT&T announced U-verse Max Turbo which offers a maximum broadband speed of 24 Mbps downstream.

SIP Trunking Providers

December 10, 2009

One of the areas of IP communications which is seeing tremendous growth is SIP trunking providers and suppliers and the reason is simple - the technology saves companies money and increases their telecom flexibility and ability to boost productivity. The move to SIP however is more challenging than just plugging a wire into a box. You need to be aware of security, quality and compatibility issues. But to buy legacy circuit switched equipment today is generally suicidal for a career so SIP trunking has to be on your immediate radar.

A Photo of a Typical SIP Trunking Session at ITEXPO


Why is Nokia Closing Flagship Stores?

December 10, 2009

Although the Internet was supposed to reduce the need for brick and mortar locations and in reality growth in ecommerce does come to some degree at the expense of catalogues, contact centers and of course retail stores - It seems having marquee stores in the electronics market is crucial to maintaining a strong brand.

That is why I look at the closing of Nokia's flagship stores with a strange fascination like - perhaps the same way most of us would look at a magazine cover touting all the ways President Obama can learn from Tiger Woods.

The company is moving its store in Sao Paolo and closing its New York and Chicago locations. The company says it continues to expand in North America but explained that US buying habits are different as consumers buy their phones from carriers.

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