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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Building IMS Applications

March 1, 2008

Refurbished iPhones

March 1, 2008

What could be better than an iPhone in a slowing economy? how about a less expensive, "previously owned" iPhone which will cost $199 for 4GB and $249 for 8GB. The good news is these phones will be offered by AT&T who will likely back the refurbs up with a warranty.

In case you were thinking the whole world would convert to iPhones as soon as the price drops, this would be untrue.

And how do I know this?

last week I spoke at the Altigen Dealer conference in Ft. Lauderdale, FL and no one in the audience of over 150 had one one. Moreover, it seemed none of the audience members would ever switch as they said the platform was closed, not Microsoft compatible and apparently every member of the audience wouldn't switch from Verizon to any other network.



Vonage Spent $1.4 million on Lobbying

March 1, 2008

Tellme Just a Small Yahoo?

February 29, 2008

If you want to get an idea of what Yahoo! could possibly look like after a Microsoft acquisition, it may be useful to look at Tellme, a company Microsoft acquired last year. It is worth pointing out that Tellme was able to keep its corporate culture and DNA. Microsoft seemed to realize it was better to keep the company intact and while providing it with the resources it needs to grow.

I do remember my first visit to Tellme offices about seven years ago. I was surprised by the open warehouse style of the office, the desks and dogs in the office.

Today, I came across a great article comparing the Tellme acquisition with Yahoo and I thought it worth sharing.

Here is an excerpt:

Tellme's warehouse-like office located along some railroad tracks about six miles north of Yahoo's Sunnyvale headquarters looks pretty much like it did during a visit seven years ago.

David Yedwab Live on TMCnet

February 29, 2008

Google Gives Away Voicemail to Homeless

February 28, 2008

For those of you who were in telecom back in the day, you may recall that the Computer Telephony show in Los Angeles, CA had a press event where they got together with exhibitors to give away free voicemail to the homeless.

Even before CTEXPO did this, MFS Internet had the same idea.

Giving the homeless access to telephony services and free voicemail is great because it allows them to keep in touch with loved ones and also allows them the potential to communicate with prospective employers more easily.

Google will now also be giving away free voicemail to the homeless in San Francisco and although they aren't first, they will likely do it well.

Hats off to Google for doing this.

Did Comcast Hire People to Attend the FCC Forum?

February 28, 2008

There have been a  number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.

The company acknowledges it hired people to wait in line to hold spots for Comcast employees. It seems that some of these placeholders may have made it in the building as there are photos of some people sleeping through the debate.

Then again, these could just be very bored Comcast employees. Let's face it, an FCC meeting discussing the minutiae of net neutrality is not riveting content.

Senate Passes new 911 Bill

February 27, 2008

The Senate just passed the IP-Enabled Voice Communications and Public Safety Act of 2007 which amends the Wireless Communications and Public Safety Act of 1999 to impose on IP communications service providers engaged in interstate or foreign communication a requirement to provide 9-1-1 service, including enhanced 9-1-1 service, to its subscribers.

Furthermore, this bill requires the FCC to issue regulations granting these providers right of access to 9-1-1 components (read direct PSAP connectivity) that are necessary to provide 9-1-1 service, on the same rates, terms, and conditions that are provided to commercial mobile service providers. It further requires the providers to establish a point of contact for public safety and government officials relative to 9-1-1 service and access.

Finally it authorizes the FCC to delegate enforcement authority to state agencies or programs with emergency communications jurisdiction.

This is good news for IP communications market as providers will no longer be second class citizens when it comes to providing 911 service. Moreover, the stigma that VoIP providers are less secure than traditional carriers will in theory go away.

What needs to happen now is that pure VoIP providers need to provide bullet-proof service to their subscribers.

What Nortel Should do Now

February 27, 2008

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter.

The company remains optimistic about its long term future and they are in a good position from the standpoint of having an enterprise and carrier business. As I have said in the past, generally, one is strong while the other is weak.

The challenge for Nortel may just be the sheer size of the company which makes it difficult to manage. Having so many divisions and product lines makes it tougher to turn the ship on a dime.

I have a number of strong relationships across the carrier and enterprise sides of the business and as an outsider I feel the company can do better if it brings its various units together even more closely than they currently work.

This is not an easy task of course but the company has solid technology, a great relationship with Microsoft and plays in multiple spaces which should offset one another.

These job cuts along with some restructuring could help the telecom giant become more nimble which should assist them as they head into a tougher economic environment.

And one last point...

Some Webinars to Witness

February 25, 2008

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC.

I am going to try to attend them all. Some of the more interesting ones to me have to do with cutting edge tech. So multicore, IMS applications, unified communications, hosting and analyzing success factors are ones I am drawn most to.

Of course, you can feel free to take a look at this list and make your own decisions on which one(s) suit your needs most.

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