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Samsung MBP-100

February 12, 2008

If you were hoping for the day that you could fit a video projector in your pocket, perhaps that day is finally here. Of course this depends a bit on how big your pockets are. From this picture it seems that the new Samsung MBP-100 is about the size of the cell phone it can connect to.

I suppose the market for this device is people who occasionally need a projector but don't want to lug a full-sized one with them.

On the business communications side, the company has been having a good deal of trouble lately keeping its dealers happy. Numerous changes have cut into dealer margins and put some out of business according to my sources.



I'm Talking in the Rain

February 11, 2008

Quite often people are in places like a bar room brawl, a rain storm or even a war zone and they wish they could take crucial phone calls. After all, it could be an important caller letting you know for example that your Blackberry service is down.

Until now, when you were in such situations, you were out of luck... You had to let the call go into voicemail and catch it a bit later.

Thankfully, Plantronics has helped us solve this problem with the introduction of the Explorer 370, a headset that is designed to meet US military standards.

The Explorer 370 is certified to MIL-STD 810 standards issued by the United States Army's Developmental Test Command to prove that equipment qualified to the standard will survive in the field.

So what's my take?







Rim Outage Again

February 11, 2008

Mobile World Congress Key Terms

February 10, 2008

As you may know, Mobile World Congress kicks off this week and to get the ball rolling the event has put out some of the key terms you will be hearing more about this week. I have posted them here with their definitions in case you need to brush up on your acronyms.

Also be sure to check out the Mobile World Congress News Page to stay up to date on the show.

3G

3G, or third-generation, is loosely defined as offering high data speeds, always-on data access and greater voice capacity, enabling operators to offer customers fast internet access, live, streaming video and other multimedia or "converged" applications over a wireless network. There are several 3G technology standards.





Sprint Complaints

February 9, 2008

Sprint Complaints
Last night I got together with my family for dinner and I found that my Aunt was desperate to talk with me about her recent customer service experience with Sprint. She upgraded her phone and it wouldn't work with her company's new server.

She spent countless days and hours on the phone being bounced around from department to department. She got disconnected repeatedly and she was told numerous incorrect things about connecting her phone to the bluetooth in her Acura.

Worst of all, thanks to tech support she ended up deleting hundreds of e-mails which cannot be recovered.

Bottom limeā€¦ One of the worst customer service horror stories I have ever heard. The excruciating detail of it almost caused me to lose sleep.






Alcatel-Lucent Cuts Dividend

February 8, 2008

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots.

On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion) in the fourth quarter from 615 million euros a year earlier.

Alcatel-Lucent's market value has plunged 13.5 billion euros since Alcatel bought Lucent Technologies Inc.

On the bright side, sales were expected to be 4.87 biilion euros and came in at 5.23 billion.

The company predicts a full-year operating margin of between 2.5 percent and 5 percent, Chief Financial Officer Hubert de Pesquidoux said on a conference call.

Alcatel-Lucent forecast in June that it would have 1.7 billion euros in annual cost savings after three years, and savings of 600 million euros this year.








Gphone Spotted Soon

February 7, 2008

Is AT&T a Runaway Winner?

February 6, 2008

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks about how well AT&T is doing but also explains how in the new world of Internet Protocol communications, there will be mistakes and successes along the way.

He discusses, events that took place at ITEXPO and explores standalone versus bundled services while mentioning Verizon, Covad, XO, 8x8, Cbeyond and many others. There is good insight here and this article is worth a read.

Here is an excerpt:

Moving further along the spectrum, however, these two pieces begin to diverge, and the incumbent carrier must share the pie with competitors and over-the-top operators.






LG Viewty Crosses Threshold

February 6, 2008

Big Things, Small Packages

February 6, 2008

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