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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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10 Seismic Communications Trends Creating Billions in New Value

March 20, 2017

People need not apply in our brave new communications future





Communications was once a person-to-person mechanism allowing individuals to collaborate or share information with others. The move from traditional phone networks to VoIP, from wired to wireless, from voice to chat all involved two or more people at the ends of conversations.

The next wave however will represent the largest shift in our lifetimes - the most important communications innovations in the next decade will transcend people.

Excited to Judge #AARPInnovationAwards for Caregiver Solutions

March 13, 2017

Congrats to TMC Customer Phone.com

January 19, 2017

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark.  In addition to an expanding clientele, the product suite augmented with a new and improved API to aid in iOS and Android apps, as well as Web collaboration, video conferencing, call presence and the phone system in general.



Building on the momentum of 2016, this February, Phone.com will be well represented at the The Communications and Business Transformation event of the year, ITEXPO. VoIP pioneer Alon Cohen will be participating in the panel discussion, “Bringing Telecom Innovations to Market Faster with APIs,” and Joel Maloff Senior Vice President at Phone.com and industry veteran, is moderating several others.

In addition, Phone.com has been sponsoring the Virtual Office online community for many years (thanks!), allowing TMC to cover the news and happenings in the space and bring the UC, UCaaS and Hosted VoIP communities together online.









8x8 CEO Discusses Communications 2.0 and Going For the Win

January 15, 2017

 Communications is often sold as a commodity. What once cost dollars a minute is often free today but everyone knows that if you can find a way to take a commodity product and alter it – even slightly, you can charge more and become very profitable. Starbucks is a great example and so are the numerous frozen yogurt chains around the country able to charge more per customer than analysts ever thought was possible.  

In a recent conversation with 8x8 CEO Vik Verma, he explained his vision for the hosted voice company and the market as a whole.

2017 to be the Year of Blockchain, Bitcoin and Fintech

January 3, 2017

Cryptocurrencies are fascinating as they act as a commodity and are simultaneously a technology application. Bitcoin mining for example gets cheaper as Moore’s Law decreases the price of processors. With this in mind, in 2013, we gave you 15 reasons why Bitcoins were better than gold. Then something bad happened – hackers started to steal bitcoins – tens or hundreds of millions of dollars’ worth at a time.

Why AT&T Should be Encouraged to Purchase Time Warner

October 27, 2016

At first glance, allowing AT&T, a large, powerful telephone company to purchase the invaluable media assets of Time Warner makes one wonder if the resulting organization will be too rich and powerful. The answer is, if executed properly - hopefully better than AOL's attempt, it will be a whopper of an organization which has a limitless list of valued assets such as CNN, Warner Brothers, DC Comics, HBO and TNT.

Keep in mind, AT&T has multiple modes of distribution from wireless to wired and satellite. So really, even at second glance, it would seem we are putting together an organization with so much market power, competitive companies will be slaughtered.

Regulators will likely force AT&T to divest some assets or agree to some stipulations which keep the market from being excessively harmed - but let's discuss what the new AT&T could do in a worst-case unconditional buyout scenario.

You can already stream unlimited DirectTV on the AT&T Wireless network at no additional cost, giving the carrier an advantage over other wireless carriers.





Tech helps e-Estonia Replace Delaware as Corporate Capital

July 29, 2016



Set your business up in Delaware is what you’ll hear from an attorney if you decide to set up a US corporation. Why? Look at all these benefits:

  • Delaware’s business law is one of the most flexible in the country.
  • The Delaware Court of Chancery focuses solely on business law and uses judges instead of juries.
  • For corporations, there is no state corporate income tax for companies that are formed in Delaware but do not transact business there (but there is a franchise tax).
  • Taxation requirements are often favorable to companies with complex capitalization structures and/or a large number of authorized shares of stock.
  • There is no personal income tax for non-residents.
  • Shareholders, directors and officers of a corporation or members or managers of an LLC don’t need to be Delaware residents.
  • Stock shares owned by persons outside Delaware are not subject to Delaware taxes

Is it such a surprise that if you have low taxes and simple regulations you’ll grow your business base? Apparently, as most states aren’t very competitive with these offerings.

API of the Week: Trulioo Provides Instant Identity Verification

June 13, 2016

As hackers have become more successful, they have become emboldened and are able to attack companies via ransomware and malware as well as individuals via password theft. As ever-increasing amounts of crucial information are available electronically, the challenge then is how to verify identity on a global scale.



Founded in 2011, Trulioo launched GlobalGateway, its online electronic identity verification service, in 2014. Developed for an international market, the product was created to help businesses and organizations verify identities online to mitigate fraud and financial crime activities.

The Feds Just Confirmed Banks are Still Too Big to Fail

April 21, 2016


I realize this is not a tech focused piece and that's generally why you come here but since a financial crisis generally affects all industries (including tech), I thought its worth sharing the news that the government just told us indirectly that big banks are still too big to fail. In order to ensure execs in financial companies don't make decisions which wreck their companies, industry practice today says execs have to defer part of their pay for a period of three years. Now, the largest firms would have to up that number to more than four years according to the Wall Street Journal. Seven government agencies are involved and the number of years that compensation can be clawed back will increase to seven in some cases.

This tells us banks are still too big to fail - in other words, one big bank going down could take down many others and have a cascade effect on the entire economy.

In fact, the Dodd-Frank regulations passed by the government to prevent too big to fail actually caused the smaller banks to exit the business because they can't compete with the giants.




Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

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