Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Amazon is Doomed, Apple to hit a Trillion Dollars

June 25, 2015

Comcast Business Seeing Nice Broadband Growth

June 8, 2015

While much of the talk about Comcast in the media recently has involved their M&A aspirations as well as their consumer brand, the real story at the company is Comcast Business. Recently I met with Mike Tighe, Executive Director of Data Services of the company who told me the business-focused area of the organization is growing at 21% a year and is taking share.

He went on to say the company has the best footprint in fiber optics – this is important as he sees customer bandwidth needs increasing 30% a year. Moreover, and this is interesting for those who are concerned about the sheer size of the company, they are an insurgent, not an incumbent in competing with DSL.

Schneider Electric: More Software and the IoT to Reshape Data Center Design

May 27, 2015

There is a macro trend of moving proprietary hardware systems to open systems and moving hardware to software – at this point, this shouldn’t be a surprise to anyone who tracked my GENBAND Perspectives 15 blog post or last week’s HP NFV story or even the writing I’ve done on Imagine Communications disrupting the video distribution space with SDN and virtualized solutions.

To learn more, I sat down with Schneider Electric’s Srdan Mutabdzija (above), Global Solution Offer Manager, and Jason Covitz (below), Director of Strategy for IT Business where we talked about IT infrastructure and how it will look in the future.

Jason emphasized the move to commoditized and standardized infrastructure – not just in the spaces mentioned above but oil and gas, mining and manufacturing. Srdan explained the evolution of their products and the market in general is to a more prefabricated, plug-and-play, efficient cooling solutions which lower time to market, reduce risk and allow a more seamless move to public/private clouds.

Tech to Eliminate Fast Food Minimum Wage Workers

May 21, 2015

The Momentum Machines burger robot robot explained

As cities around the country are passing laws to ensure minimum wages are increased to a "living wage," the tech industry is doing what it does best... Automating like crazy. We can soon expect drive-through fast food locations to have touch screens - or even apps on smartphones - which of course most support today. This will be coupled with automated machines on the back-end which produce the food such as hamburgers, etc.

This video is from October of 2014 but is still quite germane

The point is of course, as minimum wages increase, the high cost of the robots become more reasonable.

GENBAND Perspectives 15 Live Blog #GBP15

May 18, 2015

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.

The live blog officially starts tomorrow at 9:00 am - to get up to speed I met with Catherine Berthier, Sanjay Bhatia and Dennis Watson. This is what to expect this week:

We’ll here about progress with the Fring Alliance, Nuvia cloud UC as well as Kandy proof points.

There will be lots of discussion regarding network modernization.

Monoprice USB-C Cable Line Provides Real Value

May 12, 2015

Recently I spent some time at Interop with executives from Monoprice, the company more well-known for inexpensive HDMI cables and audio equipment. It’s worth noting the media generally loves Monoprice… Their products are known to be of high-quality while being low cost. I have ordered from them – some audio cables actually and was happy as well.

In a conversation with Manual Hernandez and Eeric Krause, they told me their go-to-market strategy is different than most companies.

CloudGenix Gets Funded to Fuel SD-WANs

May 12, 2015

Kumar Ramachandran, Co-Founder and CEO of CloudGenix recently sat with me and explained his vision for software-defined enterprise WANS, which use off-the-shelf hardware and allow corporations to abstract their business processes, utilize hybrid network virtualization and network function projection. SD‐WANs use centralized controllers without relying on interactions with underlying provider transport solutions. De‐coupling the data plane from the control plane, replacing internetworking protocols with APIs and building policies based on application metrics rather than network metrics make this possible according to Kumar.

In case you were wondering - according to the company, the simplest definition of a SD‐WAN is a WAN that utilizes software and virtualization technologies instead of traditional hardware such as routers to connect remote locations.

The company would love for you to learn more by downloading their Dummies book on SD-WANs

Fring Alliance Aims to Become Carrier VoIP Cooperative

April 3, 2015

Fring may be one of the more interesting stories in the telecom space. The company launched one of the first VoIP apps I used on the iPhone – if not the first. They then sold to GENBAND some years later to be the core enabler of a hosted VoIP platform carriers could purchase from GENBAND and resell to their customers. In short, a simple cloud-based white-label way to compete with OTT without massive investment.

Nespresso and Keurig Shows Carriers How to Increase ARPU and Customer Stickiness

April 1, 2015

Amdocs shows carriers how they can take a commodity business and make it better

Technology has taken the coffee business to a new level. Nespresso capsules and Keurig K-Kups have brought premium coffee to the masses while simultaneously bringing billions of dollars of new profits to the companies that took a commodity business and found a way to add value. Perhaps the only thing as addictive than substances you ingest or breathe-in are mobile devices. It goes without saying that morning coffee and gadget usage are two things most people wouldn’t want to be without.

cVidya Helps CSPs Provide Mass Customization to Boost Profit

March 3, 2015

We live in an age of mass customization. We've seen the trend for decades but its accelerating as customers can design their own clothes, perfume and more. Tatoos and body jewelry are yet other ways consumers choose to customize themselves. This thought came to mind in one of my recent briefings.

You see, at MWC 2015, cVidya showed carriers how their solutions allow them to tap into multiple sources in order to accelerate customer value.

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