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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Why I'm Neutral on the Comcast, Time Warner Cable Deal

February 14, 2014


There has been lots of controversy over the merging of two of the largest cable companies Comcast and Time Warner Cable. Concerns range from fear of a monopoly to worse customer service to higher fees and data caps. Jim Edwards at Business Insider for example says you will get screwed if the merger goes through.

Consumers Union thinks if the merger happens, prices will increase and service will suffer.

GENBAND Perspectives 2013 Live Blog

April 30, 2013

Check out What's on Tap for the GENBAND Perspectives Summit? by TMCnet's Rich Steeves

See me live at 2:00 pm today here at GENBAND Perspectives 2013 where I speak on a panel "Harnessing the Power of Social Networking" in the Grand Cypress Ballroom here at the Hyatt Regecy Grand Cypress.










I am in Orlando for GENBAND Perspectives 2013 and the show is about to begin. last night there was a poolside reception which was rained out - but the venue was able to move about 1,000 people quickly indoors where the reception continued without a hitch. OK, a few of us had some wet clothes but other than that things have gone well so far.



Drummers kick off event



GENBAND Chairman David Walsh takes the stage. "Digital life is interactive.








Has the SEC killed the Press Release?

April 4, 2013

Has the SEC just signed the death warrant for the press release market? Possibly. Standard operating procedure today is to distribute press releases through established services like Business Wire and PR Newswire but thanks to the SEC, you can post your news on social sites – as long as users are told where to look.

NICE Systems at MWC2013

February 28, 2013

At Mobile World Congress 2013 in Barcelona NICE had a very compelling story regarding its multiple product lines which are generally analytics, security, financial and the contact center. In a conversation with Yaniv Zukerman and Eyal Kirshner I learned the company will be focusing more on its multi-channel analytics solutions across its product lines. Moreover, we will see more cloud solutions from them as well - including in the anti-fraud space. This technology will be rolled out across product lines - and used to allow for CFPB compliance.

Mobidia Tackles Bill Shock at MWC2013

February 27, 2013

 

Chris Hill (pictured) the VP of Marketing at Mobidia was euphoric in telling me about the growth of the company's new app My Data Manager which has had 3.5 million downloads in the past 12 months. As bill shock becomes a larger problem which is amplified by the speed of 4G networks, users - especially when roaming, are literally a movie away from being hundreds of dollars above their typical monthly costs if they aren't careful.

The app runs in the background on iOS and Android and monitors app usage and cellular usage anonymously sending data back to the company if the user agrees to it. To date, over one million people have signed up to allow their data to be tracked meaning Mobidia has some incredible information about mobile use trends.

Thoughts on Alcatel-Lucent

February 8, 2013

One of the greatest challenges incumbent companies face is the ambivalence and corporate politics incumbency breeds and it only gets worse in what we call the age of acceleration where competitors arise faster and technologies shift more quickly than ever. Nortel, NSN and Alcatel-Lucent are all companies who enjoyed decades of leadership in the carrier market and in the process decided to provide generous benefits for their workers which would eventually help make them uncompetitive.

There is more to it - in the late nineties, Lucent acquired companies so quickly that its workers didn't know exactly who did what. Nortel too made a great deal of acquisitions.

Sheldon Adelson Continues to Give Back

February 8, 2013



Sheldon Adelson was the founder of the COMDEX trade show and early in my career his team was gracious enough to work with me to promote the first magazine I published named CTI. I have always been impressed by his business skills – he ran the largest show in the US and when he sold it and stopped his involvement it went downhill fairly quickly and eventually collapsed.

At the peak of the show in the late nineties in Atlanta, GA, TMC gave away well over 10,000 magazines from a 20x30 booth – there are few other shows – even today where you could achieve such a feat. As I recall, we probably could have given out even more but we ran out!

Video is the Recurring Star

January 29, 2013

There is an insatiable demand for content of the video variety. It is so great in fact that sports networks like ESPN are getting an outsized portion of your cable bill. The network in fact gets more than $5 per subscriber per month regardless of whether you ever watch their networks. Cable and IPTV companies for their part are in quite a pickle as more subscribers drop their service altogether for OTT competition.

Belkin Buys Linksys from Cisco

January 24, 2013

In a continuation of Cisco exiting the consumer market, the networking giant has announced it has sold this division to competitor Belkin for an undisclosed amount. Belkin will continue to honor all valid warranties and will now own about 30% of the U.S. retail home and small business networking market.

Cisco has had many failures in the consumer market for an obvious reason.

How Mobile Will Destroy Retail Margins

December 21, 2012


Some of the news of the week has to do with eBay deciding mobile advertising doesn’t work for them as it clutters small screens and doesn’t provide that much revenue. This seems to make sense but if you think this in any way is going to change the impact of mobile advertising and commerce you are dead wrong.

Logic and rumors tell us Amazon will be releasing a telephone soon and the reasoning for them to do so goes far beyond expanding its ecosystem and pushing people to download apps and watch videos online.

Location based advertising is where everything is going.

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