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Epygi Adds PBX Features, Moves Upmarket

April 12, 2010

One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In speaking with Warren Sonnen - Director, Product Management at Epygi, he tells me some other vendors are using features instead of quality to win over customers. His company's mission (and he has chosen to accept it) is to provide quality and features in one package.

Varaha Extends FMC to NEC UNIVERGE

April 11, 2010

As mobility becomes a larger part of boosting productivity and satisfying the desires of companies to keep workers connected, NEC has partnered with FMC company Varaha to add value to its solutions. NEC has always been a solid tech company but they have decreasing mindshare in the enterprise/SMB market according to VARs and corporate buyers I encounter. They certainly aren't alone in this regard but to counter a lack of mindshare they have done a very good job of making aggressive acquisitions and relationships over the years. Sphere and Active Voice /AVST come immediately to mind.

Apple iPhone Developer Agreement Made Public

March 11, 2010

Dear developers, you have no power, no recourse beyond $50 and are at our complete mercy.

NASA has an iPhone app and the mere fact that this government agency chose to develop one means that the EFF was able to use the Freedom of Information Act to obtain the Apple iPhone developer agreement - the closely guarded document which gives Apple the power to pull applications at will and be the final arbiter of what apps make it into the iTunes App Store.

As pointed out by ZDnet's Jason O'Grady and the Electronic Frontier Foundation's Fred von Lohman, here are some of the important items contained in this 33 page document:

  • A ban on public statements, forbidding developers to speak about the agreement.
  • Apps made with the iPhone software development kit can only be distributed through the App Store, meaning rejected apps can't be served through the underground app store Cydia, for instance.
  • Apple indemnifies itself against developer liability surpassing $50, meaning if developers get sued, Apple will be liable for no more than $50 in damages.
  • No reverse engineering or enabling others to reverse-engineer, the iPhone SDK.
  • No messing with Apple products.

An Opposing View to Obama on Healthcare

March 8, 2010

It seems the US president is on TV virtually every day touting how the government needs to take over more and more of the healthcare system. Moreover he continually tells the world how US insurers are evil, drop coverage at will and raise prices at levels which are too high.

While you have to admire the idea that lower prices are better, the reality is most of the US knows the government is the least competent at running anything and everything - except the defense of the country - and I am sure many will take issue with their competence here as well.

Consider, our public schools are lousy and the US ranks 28 out of 30 among developed nations in math and science.

Social Media is Mainstream Media

March 2, 2010

Here is my Publisher's Outlook which will appear in the March 2010 issue of Customer Interaction Solutions Magazine. I hope you find it useful

Last month I spent some time discussing how social networking will impact your company on search engines. In this issue, it is worth discussing how these technologies are changing marketing, media and sales.

Let Companies, not Government Create Jobs

February 23, 2010

Maybe it's because I am a techie or perhaps because I have seen how the post office, tax code and department of motor vehicles works - but I am fairly certain that an investment by Intel - in this case $2 billion for new US companies will generate 100x more lasting jobs per dollar than the US government via stimulus and/or jobs bills. It is worth pointing out that there are other firms investing as well bringing the total investment amount to $3.5B.

The reason VC firms are investing now is they feel more secure about the future and sense the opportunity to make money. This is what drives capitalism -- the opportunity to make money.

History has shown the US economy is vibrant and ever-evolving.

ITEXPO East 2010 Photos from Dan York

February 12, 2010

The Microsoftization of Google

February 10, 2010

You have to give Google credit; they seem to want to make the world a better place by opening up the world and making technology and services more accessible. And they are powerful enough to make it all happen - search revenue pours in and is being allocated to services which compete with Amazon and Microsoft among others. In the mobile phone space they go up against Palm, RIM, Nokia and Microsoft.

Yesterday they announced a new social networking initiative called Buzz which is supposed to unseat Facebook and twitter.

Supercomm Dies, What it Means to Carriers, The Industry

February 8, 2010

Last week, Doug Mohney had the big scoop that Supercomm will be cancelled - he blogged it as a rumor which was subsequently confirmed by the TIA and USTelecom today. As a show organizer myself I get a lot of questions regarding what this news means to our industry. Rather than continuing to opine on a person-by-person basis, I thought it made sense to put my thoughts in writing.

A Failed Socialism Experiment

February 7, 2010

An illustrative story, worth passing on.

An economics professor at a local college made a statement that he had never failed a single student before, but had once failed an entire class.

That class had insisted that Obama's socialism worked and that no one would be poor and no one would be rich, a great equalizer.

The professor then said, "OK, we will have an experiment in this class on Obama's plan".

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