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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Dear FCC: Please Ask Verizon and Others More Questions

December 5, 2009

Recently the FCC reached out to Verizon Wireless to inquire about why it is raising early termination fees on advanced phones and in addition, the commission wants to know how consumers will be notified that they are purchasing an advanced device and how they will be informed of the prorated charges associated with early termination. This inquiry is in response to Verizon doubling its early termination fees on smartphones.

It will be interesting to see how the wireless company responds to the increasing ETF question but to me it is still obvious these costs are going up because advanced devices the company sells will now have superior functionality, allowing for services such as free GPS which Verizon can charge for on other devices. In other words these new fees cover the loss of potential revenue from enhanced services.

Interop 2009 New York Day One

November 18, 2009

Some tech and political discussions from Day two of the show but really day one for me

I had a great set of meetings at Interop today and the energy at the show was quite inspiring. Talk of sales gains and the potential for acquisitions were common. In many of my discussions there was concern over the current administrations direction in terms of burdening small business owners.

ITEXPO East 2010 Miami Update

November 17, 2009

I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show.

In addition there are a full eight conference tracks you cannot find anywhere else:

The Disposable Business Netbook

November 16, 2009

The netbook craze continues and as the devices proliferate, they can be found in places like superstores and perhaps even some local supermarkets in high tech areas of the country. San Jose, I'm looking in your direction. But does it make sense to take a computer which is really designed for thrifty consumers and stick it in an office? My vote is probably not because for a little more money you can go out and get a full-fledged laptop and in many cases this will give you more performance or as we like to say in the tech world, increased bang for the buck.

Stay Ahead of The Ensuing Telecom Transformation

November 14, 2009

We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean. The trend is not new by any means; the first time communications systems were allowed to interoperate with computer systems was in the eighties when the first Rockwell Automatic Call Distribution (ACD) systems started to communicate with IBM mainframes to give us CTI or computer telephony integration. This allowed screen pops which dipped into CRM databases allowing contact center agents to know who was calling and more than likely why.

Ixia Acquires Catapult, Agilent N2X Data Line

November 14, 2009

The pace of tech acquisitions is not slowing and one area worth watching is the testing market where Ixia has recently picked up Catapult Communications to further its wireless IP performance testing strategy - especially as the company positions itself to be a leader in the LTE space. In a meeting in Ixia headquarters in southern California the company explained to me that they continue to focus on a broad range of testing areas such as Ethernet, 40/100 Gb Ethernet, devices, fiber channel, storage area networks and virtualization. And don't forget about some of the other areas the company plays in such as voice, video and data.

During SuperComm the company announced a new acquisition of certain assets of the Agilent Technologies N2X Data Network Testing Product Line and Kelly Malloit the company's director of PR explains the move to TMC's Erik Linask in more detail in the video below.


One area discussed by Kelly is the fact that this acquisition allows Agilent's customers to purchase a suite of complimentary testing equipment and moreover, through this move - Ixia becomes a far more international company and furthermore has a much larger focus on the carrier space.




Antitrust Problems Ahead for Google?

November 13, 2009

In January of this year I asked if Eric Schmidt is cozying up to President Obama to protect a Google Monopoly. I took some flak for the post but the reality is the reality - the company seems to be taking over every facet of tech from book readers to voice to video to unified communications to cloud computing to photo sharing to video serving to office applications. Should I go on? How about turn-by-turn GPS?

HP Buys 3Com

November 12, 2009

HP is acquiring 3Com for $2.7 billion and there are a number of reasons for this move. First of all, it is obvious the tech market is hot and Cisco and other companies are optimistic about the future as evidenced by the pace of tech acquisitions which is reaching the pace of the glory dotcom days. Moreover, large companies with strong balance sheets are able to access capital if they need it, allowing them to more easily acquire.

3Com for its part is a company with a broad range of networking gear which HP needs to go head-to-head with Cisco.

ITEXPO Keynoters Announced

November 5, 2009

We are thrilled to announce a slew of top notch keynoters for the upcoming ITEXPO which takes place in Miami, FL Jan 20-22, 2010. I will share them with you by first explaining why they were invited:

A keynote picture from ITEXPO East 2009 in Miami




Open Source

One of the biggest trends in tech this last decade has been open source and while you may not know this, I was a UNIX (the Linux precursor) system admin at TMC back in 1982 or so and I am a big fan of this OS which is reliable, stable and the strong basis for cost-effective solutions in a number of fields.

Adtran Acquires Objectworld

November 2, 2009

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