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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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How ITEXPO Has Transformed into THE Communications Event

January 19, 2017

Recently, we have had a great deal of feedback from attendees commenting that ITEXPO in Florida (Yes, Florida, in February – and airfares are literally dirt cheap) has evolved to become THE communications event – for the Americas and beyond. We are humbled by the comments but the credit goes to my team who tirelessly looks to improve each event with fresh new content.

An analyst told me once that the show is so full of information that you run around like a chicken with your head cut off, except he said it Yiddish which made it sound more exotic.



I wasn’t sure at the time if it was a compliment but in a way it is the testament that the show has so much important information that you really need a team to cover it all.



The Deskphone Market... it's Alive; it's Alive!

January 19, 2017

The deskphone market has been left for dead by many but there is still room in the space for the device to evolve and become become a more integral part of your UC strategy. The ideas is simple... What if your deskphone became a colleague of your mobile, allowing you to have the advantages of the deskphone and mobile while leveraging the best of each from the other.

It may sound complicated but in reality, the idea is to allow calls to flow in either direction while allowing you to remote into your deskphone from anywhere.





Allworx came by TMC HQ and showed their new phones off to us last week and we remain impressed.

NYC or France, Where Would You Locate Your Company?

January 7, 2017

New York City – whose moniker is “The City that Never Sleeps” has pushed to ensure your company never sleeps and in today’s connected and digital economy, this may be the difference between success and failure.

If you had a chance to choose a western region to locate your company and you had the choice of just New York City or France, which would you choose based on recent events? Moreover, if you had to make your decision largely based on recent government actions – let’s the last few weeks or so, which would you choose?

In other words, we are going to put aside tarriffs, currency, minimum wage, taxation, regulations, the availability of a solid slice of pizza, baguette or the availability of fine wine.

As we reported on Christmas Day of last year, France has a new law which allows people working for companies with 50 or more people to negotiate to not work after normal business hours.

T-Mobile Leapfrogs U.S. Carriers Again with Digits

January 6, 2017

It was actually over ten years ago when we wrote about Mobile Stick from Bridgeport Networks (now part of CounterPath), an innovative device you plug into your laptop so you can take your mobile calls on your laptop. The idea was to allow carriers to leverage VoIP to add value to their core offerings. For some reason, the idea just didn’t catch on at the time.

Fast forward to a few years ago, WiFi calling has come to most carriers allowing the cell call to be taken via VoIP.

The Challenge for Samsung In Years Ahead

October 31, 2016

Samsung has impressed many with its products over the years. Their innovation in processors, memory and screen technology is the envy of many in the tech world. The latest Galaxy Note 7 battery issue however is an example of a minor tech issue turned into a full-blown crisis.

Sadly, a phone which was hailed as virtually perfect went from top of the world to bottom in a matter of weeks.

Today's battery technology is dangerous - it just is.

Why Android Sucks: Part 2

July 26, 2016



Earlier this month in a piece titled Why Android Sucks you learned that Dell decided to stop updating Android devices. The article explained this is a potentially huge problem for customers. Moreover, the piece wondered aloud whether it makes sense for the industry to rally around a three-year or five-year norm for product updates.

This assumes the company is around to update the OS of course.

The latest challenge to Android comes from Motorola who says they will not provide monthly security updates for the Moto Z.

Motorola explains (somewhat paraphrased) they have a lot of devices and can't move any faster.

Bottom line: You will pay less for Android devices than those from Apple but depending on who you purchase from, there may be some big downsides to consider when it comes to OS updates.









Aricent: How to be Digitally Durable

June 20, 2016

"APIs are now a business model!"
"A company that has more APIs has more value."

If every industry is being digitally disrupted (it is) then the question companies need to ask is how to remain digitally durable. If you want insight into how to fight off the next wave of innovation before it makes you obsolete, a great place to start is talking to Frank Kern, the CEO of Aricent, the company responsible for helping other companies be disruptive.


If you don't know them, Aricent has a few different practices from security and IoT/embedded to cloud and software defined everything. I last interviewed Frank in 2015 where he shared with us his vision for the future of technology.

Microsoft's LinkedIn Acquisition is API Integration on Steroids

June 18, 2016

Redmond just turned ecosystem lemons into lemonade



Microsoft has been uniquely positioned in the IT space for decades meaning it’s a massive target for the whole industry. In fact, the company is now in a similar position to Novell in the 1990s when it owned the corporate network server space. Redmond used its dominant position in supplying endpoint software to also sell server operating systems and wiped out Novell.

Tangoe Goes on the Mobility-as-a-Service Offensive at MWC16

March 4, 2016


Tangoe
was one of the leading players in the TEM or telecom expense management space when it launched and did a superior job of rolling up the market and becoming the leader in what is now the enterprise mobility management (EMM) market. The company’s CEO, Al Subbloie (pictured) is never afraid to innovate and be ahead of the pack. In fact, we’ve been covering companies he’s run since the 1980s (alas, I can’t find any articles on the internet earlier than this). Tangoe’s new Mobility-as-a-Service (MaaS) offering will leverage its position within the enterprise marketplace to offer wireless plans, devices, expense management, EMM and logistics to create an integrated mobile solution.

Amazon Echo now Integrates with Telzio Cloud Phone

March 2, 2016

Want to access Amazon Echo's Alexa via your phone? Well, the good news is it's as simple as dialing *0 on a Telzio IP phone and voila, you're connected. Telzio is a provider of cloud-based HD-quality business phone systems which recently announced Hollywood marketing agent BOND as a customer.


What sorts of things can you do with this integration? You can have Alexa tell you a joke, purchase items or even change your thermostat settings - if you have your home automation system linked with the Echo.

“The Amazon Echo is one of the best new smart devices to hit the market in years,” said Peter Rank Schrøder, co-founder and CEO of Telzio.




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