Gadget

Is This What Social CRM 2.0 Looks Like?

November 3, 2010

Will robots talking to robots be the future of social networking?

In the last few months one of the conversations about social CRM which has stuck in my mind was when someone told me that once they find their company mentioned on a social network – they aren’t sure if they should answer – or partake in the conversation. The concern had to do with not seeming creepy from a user-privacy perspective.

Posted in Call Center, Facebook, Gadget, Social Networking, Technology, Twitter, Wireless

New Editorial Additions to TMC

November 3, 2010

Here are some new additions to the editorial team here at TMC which you may want to be aware of. Thanks to your support - readers and sponsors - we have been reinvesting more and more into improving all of our products and services - and we will continue to do so as it is part of our culture and DNA which has kept us one of the longest-running media companies under single ownership in the world.

We've been serving our readers since 1972.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Consumer Electronics, E-Commerce, FCC, Facebook, Fax, Gadget, Google, Green, HD Voice, IP Communications, IPTV, ITEXPO, M2M, Microsoft, Nortel, Open Source, Optical, Patent, SIP, Satellite, Search, Security, Skype, Social Networking, Speech Technologies, Technology, Twitter, Unified Communications, Verizon, Video, VoIP, WiMAX, Wireless

Mobile Banking and Payments the Next Frontier

November 3, 2010

Without a doubt, one of the greatest new frontiers for technology is to take the banks and credit card companies out – the same way tech companies have taken out retailers, film producers such as Kodak, florists, record companies and more. Expect the major players new players in the space to be Apple, PayPal, Google and Microsoft – interestingly in the late nineties, a Microsoft exec gave a keynote address at a TMC expo and said that we will see mobile payments on the horizon – the prediction will and has come true but one wonders if the world’s largest software company can keep up in the race for mobile – let alone mobile payments.

I have already deposited two checks via mobile phone applications and although it is a weird feeling to rip up checks with your name on them once you are done – it does show how comfortable people will likely become with using their phone as a payment and deposit vehicle. After all, I felt weird the first few times I deposited a check into an ATM machine – many years ago.

Posted in 4G, AT&T, Apple, Blackberry, Broadband, Communications Developer, Consumer Electronics, E-Commerce, Financial, Gadget, Google, IP Communications, M2M, Social Networking, Technology, Twitter, Wireless

Tehrani on Future of Broadband

November 2, 2010

Thank you all for coming to hear my keynote speech at Broadband Expo 2010 in Dallas, Texas. I really enjoyed the dialogue during and after the presentation.

One point which has come up frequently in my writings in the past and was more clear than ever in my conversations - is that content is still king - in fact after the Fox Vs. Cablevision war we witnessed this past month - it seems obvious that content is now emperor.

Here is a PDF of the presentation.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Cisco, Conference, Consumer Electronics, FCC, Facebook, Financial, Gadget, Google, HD Voice, IP Communications, IPTV, ITEXPO, M2M, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, Political, SIP, SaaS, Satellite, Search, Security, Skype, Smart Grid, Social Networking, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, WiMAX, Wireless

Did the FTC Let Google Off Easy?

October 28, 2010

You have likely heard Google was investigated by the FTC for privacy breaches regarding its Street View data gathering practices which collected passwords and emails in some cases. TMC’s Erin Harrison covered this news explaining the FTC dropped the case because it was satisfied with Google’s decision to improve its privacy controls but many privacy groups are not happy with this outcome. Sidney Hill from E-Commerce Times reports that the Electronic Privacy Information Center for example is still unhappy because the FTC didn’t determine if laws were broken.

Interestingly there are inferences in the latter article about Google’s close ties to the Obama administration and whether this may have helped the search giant out in this particular case.

Posted in Gadget, Google, Search, Technology, Wireless

Alcatel-Lucent: Mobile Data to be Sold at a Loss

October 27, 2010

Alcatel-Lucent has a dire warning for wireless carriers and investors… You just aren’t going to make money from wireless broadband. The timing couldn’t be better <sarcasm> to get the news as global carriers are pouring billions into their 4G networks.

What leads the company to this conclusion? The challenge is operators are starting to tier their pricing which means users can get on broadband networks less expensively – moreover, voice revenue is paying much of the carrier bill and as it declines in lockstep with the cost of data plans – carriers could be losing money for years to come.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Communications Developer, Conference, Consumer Electronics, Facebook, Gadget, HD Voice, IP Communications, SIP, Social Networking, Technology, Unified Communications, Verizon, Video, Wireless

ListAndPlay: Music Videos Done Right

October 27, 2010

A while back I outlined my idea of dream TV and talked about how the merger of music selection algorithms and video clips could bring us television which is customized by content genres as opposed to today’s system of having to watch a channel at a time. Let’s say you are an avid Yankees fan – every clip mentioning the Yankees will eventually be queued up for you to watch. The stream could include clips from the Home Shopping Network, local news, ESPN, etc.

Posted in Consumer Electronics, Gadget, Google, Social Networking, Technology, Video

Sonos Wireless Dock Review

October 26, 2010

A while back I reviewed the Sonos wireless home stereo system and was quite impressed. The product is great and in many ways shows how any company can design products which are full of functionality but minimalistic in design. In short, the system allows you to instantly stream music virtually all kinds of music – streaming radio, MP3s, etc to components throughout your home without wires or headaches.

My two areas of improvement for Sonos in my last review were to allow the ability to play web-based audio such as YouTube and to allow Slacker radio to play on the system.

Posted in 4G, AT&T, Apple, Consumer Electronics, FCC, Gadget, Technology, Twitter, Wireless

TV End Game has Google Written All Over It

October 22, 2010

After a whirlwind tour of SATCON and Content & Communications World which took place last week, 4G World and Interop which took place this week and over a hundred meetings, I find myself ruminating over numerous discussions about where things are headed – in terms of content, technology, entertainment and apps.

There are macro trends which are intersecting and diverging and as much as I would like to say I have 100% clarity about it all, I don’t – but I do believe I have enough observations to share in order to get investors and innovators thinking about what the future will look like.

Over the last 30 years the rise of cable and then satellite radio shows consumers will pay money for content and in many cases for the ability to reduce the amount of commercials they consume.

But this idea is under attack from yet another trend emerging over the last few years.

Posted in 4G, AT&T, Apple, Broadband, Communications Developer, Conference, Consumer Electronics, E-Commerce, FCC, Facebook, Gadget, Google, IP Communications, IPTV, Open Source, Smart Ecosystem, Social Networking, Technology, Twitter, Unified Communications, Verizon, Video

Previous 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 ... 98 Next

Communications and Technology Blog - Tehrani.com

Gadget