Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


IPhones Become Enhanced Services Platforms

July 17, 2009

One of the first truly useful wireless devices was the Palm 7 as it had a screen big enough to be useful and a stylus which allowed typing so a user could interact with web pages. As I recall, there was no real web browser but instead customer-designed Palm 7 applications which allowed users to access information which was optimized for the pocket-sized viewing experience. In a lot of ways the Palm 7 was the precursor to the iPhone and the App Store.

The popularity of this Apple-based device is a major driver of AT&T revenues but in a dramatic twist, Comcast has gotten into the iPhone game by releasing an application which integrates tightly with the company's e-mail, voicemail and broadband services in a way which adds value to the user experience.

I spent some time studying user reaction to this new application in the App Store comments section and some are truly blown away by the service.

Intel's Earnings: Good or Bad?

July 15, 2009

For decades when you purchased a new Microsoft product you knew it would take more disk space, memory and processor speed than most competitive products on the market. As an ex-MIS Director I can tell you firsthand how new Windows upgrades meant new machines were mandatory. Vista is no exception... You just can't seem to have a fast enough machine for this OS as even with a state of the art chip, gobs of memory and the fastest graphics coprocessor you can get, you will see hourglass icons on a routine basis.

Mimo UM-730 Does IP Communications

July 14, 2009

Recently I was looking for a solution to a challenge I have when I am in a meeting and want to share information quickly via computer with someone sitting at the other end of the table. I decided the Mimo 730 from Nanovision might be the solution I am looking for as it is a USB-powered 7-inch monitor with an embedded video card allowing for rapid plug and play connectivity with a laptop.

My concern was at 800x480 resolution it may be a bit small to show people a rich website or a full PowerPoint presentation. Still, it was worth exploring as I considered it a killer solution to a problem I wanted solved.

Telecom Italia Mobile Goes Solar

July 14, 2009

While communications and technology solutions have the ability to drastically reduce costs associated with travel by simulating trips via conferencing - telepresence, etc... The reality is technology is also responsible for more and more energy use. Think about all the computers and consumer electronics devices in use today and you realize why you always seem to have too few outlets in your home and office.

A great trend I am seeing is the use of alternative power solutions to minimize energy use while still allowing communications and technology progress.

How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.


iPhone Flash Support: The Real Apple Tax

July 9, 2009

A fascinating soap opera of video format wars precedes us and one has to wonder why exactly Adobe's Flash format is not supported on the iPhone.

Microsoft came out with an ad and PR campaign recently which focused on the excessive amount of money being spent on Apple products and services - they call this the "Apple Tax." The idea is you can get equivalent products from Microsoft at a fraction of the price. But Microsoft knows this isn't really a tax - they know their own OS initiatives have been a major challenge and that consumer perception of Vista is that it is a substandard OS. Windows 7 in fact is supposed to be the fix. Then there are ease of use issues which directly relate to decreased productivity.

Witness the 4G Wireless Evolution

July 8, 2009

One of the most exciting parts of my job is to explore new technologies with my readers and attendees at live events. By now you probably know TMC produces the 4GWE conference in partnership with Crossfire Media -- a company where Carl Ford is an integral part of building a number of communications communities. If you aren't aware of Carl, he is a thought-leader in the telecom space having spent years developing leading edge content as part of the VON events of years past.

The first 4GWE event we produced drew hundreds of attendees from around the globe and was extremely successful. We have collaborated and improved th conference quite a bit and in addition we have added a number of great new media partners and sponsors.

Does the Google Chrome OS Matter?

July 8, 2009

It was a given that Google would eventually formally announce a new OS for netbooks and other computers. The company already has its Android OS in a number of cellphones and the netbook space is the next logical move upmarket for the company.

While Google's Android has been successful in the mobile market it has the potential to be even more successful in the netbook space where cost is a bigger issue. Indeed a number of netbook prototypes showed up last month at Computex in Taiwan recently.

Internet Music Saved?

July 8, 2009

There is some good news and bad in the recent negotiations between record labels and internet streaming sites which bring you radio over IP.

From the AP:

The revenue-sharing deal announced Tuesday is between SoundExchange, a nonprofit that collects royalties for recording copyright owners from digital radio services, and three smaller webcasters: radioIO, Digitally Imported and AccuRadio.

The problem for internet radio was that the old rates set in March of 2007 stipulated internet radio had to pay between 0.08 and 0.19 cents per song per listener - rates that certainly would have crippled internet radio.

DOJ Telco Antitrust News

July 7, 2009

You may have heard the DOJ is looking into whether AT&T and Verizon have abused their market power. At this point I will hold off from commenting too forcefully but I will mention the countless horror stories I have heard from competitive carriers over the years regarding underhanded practices by the incumbents which "accidentally" disconnected their customers, etc. In a way you have to applaud the telcos for finding ways to reemerge as dominant players by consolidating beyond belief. It has been incredible to watch.

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