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Selling SaaS is Hard to do

March 14, 2009

You hear me go on and on about how hosted providers are having a field day selling in this economy. Apparently it is not as easy as I thought... Peter Radizeski in fact tells us firsthand how difficult it can be to get techies to make decisions which make them lose control of box. He calls it "humping the box" and while I am not going to comment on the terminology, I agree techies love control. So if you are looking to sell SaaS solutions you definitely want to check his post out... Especially since he further discusses the ISP "fear of Google."

Posted in AT&T, Broadband, Gadget, IP Communications, Microsoft, SaaS, Technology, Wireless

Grandstream GXV3140 IP Phone

March 12, 2009

One of the most feature-rich phones around has to be the Grandstream GXV3140 IP Multimedia Phone. Grandstream was initially known as a low-cost provider of communications solutions but over time they have proven that they make low-cost solutions with solid quality.

This leads us to the end of this month when the company releases their new feature-rich videophone which has solid social networking features built-in.

Posted in Broadband, Consumer Electronics, Gadget, IP Communications, Microsoft, SIP, Security, Social Networking, Technology, Unified Communications, Video, VoIP, Yahoo

Truphone Local Anywhere Makes Mobile Roaming Painless

March 12, 2009

Truphone Local Anywhere is likely one of the more revolutionary products/services you will see this year and consists of a single-SIM, multi-country mobile service that will make any mobile call within the set of supported countries a local call. It combines technology with roaming arbitrage and as company CEO Geraldine Wilson says is, "The ultimate phone service for people who have an international lifestyle."

If you find yourself in a situation where you are carrying around multiple SIM-cards or are getting charged high roaming fees, this service which will be available later this year is worth a look. Wilson tells me this service is about keeping you local and on one Truphone SIM.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Call Center, Cisco, Communications Developer, Conference, Conferencing, Consumer Electronics, FCC, Gadget, IP Communications, Microsoft, SIP, Technology, Unified Communications, Verizon, VoIP, Wireless, Yahoo

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conferencing, Consumer Electronics, E-Commerce, Fax, Gadget, Google, IMS, IP Communications, IPTV, Merger/Acquisition, Nortel, Optical, SIP, SaaS, Security, Skype, Social Networking, Speech Technologies, TMC Team, Technology, Unified Communications, Verizon, Video, Virtual Worlds, VoIP, Vonage, Wireless, Yahoo

Speakeasy Rolls Out SIP Trunks and More

March 12, 2009

According to Bruce Chatterley the President and CEO of Speakeasy, his company is a full service broadband communications company building solution for the SMB space. The company focuses on the smaller end of this group at under 100 employees and in fact 75% of customers have 25 or less employees.

Speakeasy offers T1 and Ethernet broadband as well as hosted VoIP solutions, SIP trunking and more. SIP trunking is a new addition and to date it is certified with solutions from IP PBX companies, Digium, Fonality and Adtran.

Posted in Broadband, Call Center, Consumer Electronics, Gadget, IP Communications, Microsoft, Podcast, SIP, Technology, Unified Communications, VoIP

Google Voice Arrives

March 12, 2009

It took a full 20 months since the Grand Central acquisition but perhaps the wait has been worth it. Google just rolled out Google Voice, a service which expands on the one number for life idea.

I spent a few minutes trying to logon to Google Voice and finally realized the company will let me know when my Grand Central account has been upgraded. If you don't have a Grand Central account you need to wait for the company to allow you to become a free Google Voice subscriber but you can add your email address to a list now to expedite the process.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, CRM, Call Center, FCC, Financial, Gadget, Google, IP Communications, Microsoft, Nortel, SIP, Speech Technologies, Technology, Unified Communications, Verizon, VoIP, Wireless

In-Flight WiFi: Know Before You Go

March 11, 2009

It's enough to bring tears to my eyes - but in a good way . This of course proves once and for all how misplaced my priorities can be.

You see, Virgin America now includes WiFi availability on flight timetables - and this my friends is how it should be.

The circled area below indicates flights with honest-to-goodness WiFi. BTW, regardless of how much I fly, I have never ever had WiFi on one of my flights.

Posted in 4G, AT&T, Apple, Blackberry, Broadband, Consumer Electronics, FCC, Gadget, IP Communications, Technology, Verizon, VoIP, Wireless

Plantronics Redefines Unified Communications Endpoints

March 10, 2009

Company looks to differentiate itself from other headset vendors through software and innovation

Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have brought headsets into the tech space but for Plantronics these were a stepping stone for tighter integration into the world of unified communications.

After 40 years of making industry-leading headsets, the company has now upped the ante by announcing a suite of new products which are designed to add intelligence, flexibility and ease-of-use to communications endpoints.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Conference, Consumer Electronics, FCC, Gadget, Google, IP Communications, Microsoft, Nortel, SIP, Skype, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, Wireless, Yahoo

BlackBerry App World - It's Alive

March 4, 2009

Well sort of... It will be soon. Just got this email from RIM PR:

RIM has officially named the storefront - BlackBerry App World.

The site for developers will be updated tonight and should be live again by 10pm (Eastern Time).
At the same time, they will launch a sign up page for users who want to be alerted when BlackBerry App World goes live. They should go register at www.blackberry.com/appworld. Let me know if you have any questions. I can't wait to give the site a whirl.

Posted in 4G, AT&T, Blackberry, Broadband, FCC, Gadget, IP Communications, Technology, Unified Communications, Verizon, VoIP, Wireless

Skype Gives Away HD VoIP Codec

March 4, 2009

There is no question in my mind that HD voice is the future of communications. The PSTN and associated codecs, microphones and speakers are all designed to transmit telephony based on technology a half-century old. Few other industries have such legacy standards. Today's smartphones have the power of a supercomputer from the nineties in them yet they transmit voice of inferior quality based on state of the art voice compression technology our grandparents invented.

Posted in 4G, AT&T, Apple, Blackberry, Broadband, Call Center, Cisco, Communications Developer, Conferencing, Consumer Electronics, FCC, Gadget, IP Communications, Microsoft, SIP, Skype, Technology, Video, VoIP

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