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Rich Tehrani
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Get Your VoIP Avatar Ready

May 20, 2009

Even before it was trendy, I was a fan of 3D HD voice - In fact back in 2004 I featured DiamondWare onstage at ITEXPO in Miami as a killer app. Over the years DiamondWare began integrating its technology into a virtual world and eventually the company was sold to Nortel and became part of web.alive which I covered here.

My last visit to the Ottawa campus of Nortel consisted of meetings with the tech team who told me they eventually see avatars everywhere - on cell phones, computers, etc.

Since that conversation I have been looking for signs of avatar/communications integration and I did compile a list of vendors who had an avatar strategy.

Amazon Bites Hand That Fed it

May 14, 2009

At a certain point Microsoft went from being the small friendly corner store computer company to an awe-inspiring hulking behemoth that crushed virtually any company in any market it wanted. Thousands of PC utility and other vendors have been put out to pasture as Microsoft decided their markets would be good add-ons to the operating system business.

I wonder if we aren't about to see the same thing happening with Amazon. The company recently announced that any blogger can now have their content sold on the Kindle and get paid in the process.

Motorola Teams Up with Vocera

May 8, 2009

One of the more interesting trade show demos I have seen lately came from Motorola who was demonstrating their latest mobile voice and data solutions, such as their TEAM VoWLAN Solution (mobile access to toll-quality, PBX-based telephony, enterprise-grade Push-to-Talk, text messaging, email/calendar/PIM, Internet/intranet, line of business applications); TEAM Radio Link Solution (enabling basic Push-to-Talk talk-group communications capability between existing two-way radio systems and the TEAM solution devices); TEAM Express Solution (a downloadable voice client that enables basic Push-to-Talk communication between disparate devices); WLAN infrastructure; Voice-optimized data devices (mobile computers with rich data functionality and VoIP-enabled scanners); Security and management software.

An area of special interest was a demo of how verticals can increase productivity, responsiveness and collaboration with Motorola's integrated voice and data mobility solutions, Motorola also announced in conjunction with Vocera a new agreement to jointly deliver a way to extend Vocera's communications platform so it will work on various Motorola Enterprise Digital Assistants (EADs) and voice-over-wireless LAN (VoWLAN) smartphones so that healthcare staff can better access critical information, collaborate, provide improved patient safety and more attentive care, and otherwise streamline their communications.

The need for healthcare productivity increases have been touted by the Obama administration and as such it made great sense to investigate further.

To learn more, I caught up with Bart Lipinski, a Motorola External Communications Consultant; Russ Knister, Senior Director, Converged Enterprise Communications, Enterprise Mobility business, Motorola, Inc.; and Niraj Jain, Vocera Communications' VP Business Development.

Why Less Investment Can be Good

May 7, 2009

It seems the common sentiment is the lower amount of venture capital we see today is negative for the US economy. The New York Times even says we are in a VC crisis. Let me give you a contrarian point of view based on my experience in the late nineties. When the Telecom Act of 1996 was passed, VCs flooded the market with billions of dollars to create thousands of CLECS looking to take a piece of the communications market from the handful of incumbents.

TMC Wishes Greg Galitzine a Fond Farewell

May 7, 2009

For nearly 13 years, Greg Galitzine has been a tremendously valuable part of the TMC team. His career started as an editor for CTI Magazine in 1996. Where he reported on the collision of the computer and communications spaces including what we called IP telephony back in the day. In 1997 we convened a meeting with Greg to explore whether it made sense to launch a publication in the IP telephony space.

Verizon Mulls Free WiFi

May 1, 2009

As I have mentioned in the past, WiFi is becoming an important part of the carrier strategy and needs to be included in a bundle of products ranging from voice to wired broadband to TV. AT&T offers free WiFi to customers, Cablevision does as well. Now it seems Verizon is jumping on the bandwagon by potentially partnering with Boingo. Remember that AT&T purchased Wayport so that is one less provider Verizon can work with.

ng Connect Improves the User Experience

May 1, 2009

Device and service convergence continues to accelerate and as it does, the complexity involved in creating new products and services increases. A counter to the trend of increasing complexity is the new multi-industry ng Connect Program, founded by Alcatel-Lucent which is establishing a rich and diverse ecosystem of infrastructure, device, content and applications for both mobile and fixed broadband networks including 4G, LTE, GPON and other ultra high bandwidth technologies.

The group accelerates the deployment of new devices and services by helping to determine interoperability across industries such as automotive, entertainment, wireless and consumer electronics. The value proposition for members include access to research, reduced development costs and a first mover advantage across markets.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

Nokia Pushes Further into Business Email

April 29, 2009

Comsys WiMAX Devices

April 29, 2009

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