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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.
 

 

iPhone Flash Support: The Real Apple Tax

July 9, 2009

A fascinating soap opera of video format wars precedes us and one has to wonder why exactly Adobe's Flash format is not supported on the iPhone.

Microsoft came out with an ad and PR campaign recently which focused on the excessive amount of money being spent on Apple products and services - they call this the "Apple Tax." The idea is you can get equivalent products from Microsoft at a fraction of the price. But Microsoft knows this isn't really a tax - they know their own OS initiatives have been a major challenge and that consumer perception of Vista is that it is a substandard OS. Windows 7 in fact is supposed to be the fix. Then there are ease of use issues which directly relate to decreased productivity.

Witness the 4G Wireless Evolution

July 8, 2009

One of the most exciting parts of my job is to explore new technologies with my readers and attendees at live events. By now you probably know TMC produces the 4GWE conference in partnership with Crossfire Media -- a company where Carl Ford is an integral part of building a number of communications communities. If you aren't aware of Carl, he is a thought-leader in the telecom space having spent years developing leading edge content as part of the VON events of years past.

The first 4GWE event we produced drew hundreds of attendees from around the globe and was extremely successful. We have collaborated and improved th conference quite a bit and in addition we have added a number of great new media partners and sponsors.

Does the Google Chrome OS Matter?

July 8, 2009

It was a given that Google would eventually formally announce a new OS for netbooks and other computers. The company already has its Android OS in a number of cellphones and the netbook space is the next logical move upmarket for the company.

While Google's Android has been successful in the mobile market it has the potential to be even more successful in the netbook space where cost is a bigger issue. Indeed a number of netbook prototypes showed up last month at Computex in Taiwan recently.

Internet Music Saved?

July 8, 2009

There is some good news and bad in the recent negotiations between record labels and internet streaming sites which bring you radio over IP.

From the AP:

The revenue-sharing deal announced Tuesday is between SoundExchange, a nonprofit that collects royalties for recording copyright owners from digital radio services, and three smaller webcasters: radioIO, Digitally Imported and AccuRadio.

The problem for internet radio was that the old rates set in March of 2007 stipulated internet radio had to pay between 0.08 and 0.19 cents per song per listener - rates that certainly would have crippled internet radio.

DOJ Telco Antitrust News

July 7, 2009

You may have heard the DOJ is looking into whether AT&T and Verizon have abused their market power. At this point I will hold off from commenting too forcefully but I will mention the countless horror stories I have heard from competitive carriers over the years regarding underhanded practices by the incumbents which "accidentally" disconnected their customers, etc. In a way you have to applaud the telcos for finding ways to reemerge as dominant players by consolidating beyond belief. It has been incredible to watch.

Abbeynet: From Carrier to Twitter Development

July 7, 2009

While in Sardina recently I had a chance to spend time with Luca Filigheddu the prolific blogger of all things communications, tech and more recently Twitter. I have known Luca for years via his blog and I met him live for the first time at ITEXPO in Los Angeles a few years back. When I heard I was going to be in Sardinia I contacted him.

As part of my island tour I stopped by his company Abbeynet to learn more about what his company does.

Some Terrible Android Advice

July 7, 2009

I just came across an article which was horrifying to me as it gives advice which is so wrong it should be outlawed. To be fair, the article written by Elizabeth Woyke over at Forbes explains survey results from Haydn Shaughnessy head of research for the Conversation Group, a London-based communications agency.

Shaughnessy explains how OHA vendors should attack the market. Here are some of his thoughts:

Something Old and New at Tiscali International Network Media Event

July 6, 2009

A while back I headed out to Sardinia Italy to attend a media roundtable hosted by Tiscali International Network regarding the state and future of broadband technology. I do get invited to quite a few of these press/analyst events and this one really stood out in my mind due to the quality of the speakers and the location of the event itself. Sardinia is located in the middle of the Mediterranean and if you picture Italy as a boot kicking Sicily - a soccer ball, Sardinia would be located at the top of the kick.

Sardinia on the map

 

Boosting Twitter Productivity

July 6, 2009

If you have a fair number of people following you on Twitter and you want to know who all your followers are, you can have Twitter alert you whenever a new person follows. The challenge is in order to learn more about a follower you have to click on their link to get to their page on the Twitter server. This is where the "fun" begins as Twitter can get overloaded and response times can be painfully slow.

In order to alleviate much of the waiting pain, set up a rule which sweeps all email from Twitter into a folder which you can check very early in the morning or late at night.

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