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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Twitter Just a Hysteria Generator?

April 27, 2009

Welcome Back Patrick Barnard

April 24, 2009



I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.





Will Some Wireless Carriers Be Forced to Promote Skype?

April 23, 2009

Recently I detailed how a single device - the iPhone changed the fortunes of AT&T Wireless. Every wireless carrier is looking for a way to have that one amazing gadget that drives traffic and reduces churn. But what if another way to achieve a similar goal is to enable free Skype calling on your network? It may sound stupid that I would suggest such a thing but Skype execs argue that you generate more revenue by Skype-enabling your wireless network than you do by blocking it.

Divorce by Text Message

April 23, 2009

What AT&T Earnings Tell us

April 22, 2009

AT&T just reported earnings and revenue (release) was down slightly - 0.6% or $30.57 billion. Most of the 1.2 million net new wireless customers purchased iPhones which shows just how dependant the company is on Apple for its wireless growth. And wireless is a crucial part of the business when you consider it reported a 12% increase in profit on a just under 9% revenue gain. The good news is churn held steady at 1.2% which in this environment.

But what analysts may have missed is the fact that the iPhone is the stickiest phone in the history of the wireless business because of the App Store which enables these devices to be powerful pocket computing devices which run a plethora of applications.

Interviewed by BusinessWeek About Cablevision Optimum WiFi

April 20, 2009

I was interviewed recently for an informative article in BusinessWeek regarding Cablevision's Optimum WiFi Service. By now I am sure you know I am a Cablevision Optimum WiFi fan and further feel WiFi is a powerful component of a service provider offering and can reduce churn.

Olga Kharif wrote the piece and did a great job integrating my comments with numerous salient points, facts and figures about the wireless and cable markets. Do all cable companies need to build out WiFi services across their areas of coverage?

Tandberg: Year of Videoconferencing Came and Went

April 19, 2009

In tech, one of the best punch lines around was "the year of videoconferencing." Since 1990 we heard the year of videoconferencing was coming soon and dozens if not hundreds of video companies have disappeared while waiting to take advantage of this new age of visual communications. I have been meeting with videoconferencing companies for many years and over the last few it has become evident that video is here to stay and it will become a bigger and bigger part of our lives.

The most recent conversation which drove this home was with Tandberg where I spoke with Tony Cook VP Marketing Americas and Rick Snyder President Tandberg Americas. The pair went on to explain how their business is doing well and that market research shows they are taking share of market from others.

How Google Can Win The TV Wars

April 17, 2009

Last night I saw Seal in concert at Radio City Music Hall in New York City and as I watched and heard some songs which I didn't like, I pictured myself clicking the thumbs down button on Pandora - the user-configurable online radio station which allows you to choose which songs you don't want to hear. The ability to choose what I listen to and watch - via DVR technology has transformed the way we want to consume content and this unprecedented flexibility continues to shatter media consumption habits.

The idea is not lost on Shiva Rajaraman, a senior product manager for YouTube who says, "We think the prime-time slot of the future is very much user-programmed." Shiva is absolutely right and this concept is a natural evolution of user-preferences blended with content delivery systems which will allow us to watch what we want, when we want.

I have discussed the idea of having Pandora become the conduit for video in the past and while the company obviously has technology which allows users to experience new music of a similar nature to other songs they like, it will take time and lots of money for Pandora to become the TV of the internet.

TMCnet for iPhone, Asia, Jobs, Cable, Satellite and More

April 15, 2009

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have which can help you in your job. To that end I decided to take a moment and list some of them which you may not be aware of. I thought this entry made sense as I have received some comments about how TMC should launch some of the sites listed below. This shows me there are just so many things we do that our 2-3 million unique visitors each month may not be aware of.

AT&T Looks to Extend iPhone Contract

April 15, 2009

Countless friends and business associates are interested in getting an iPhone but don't want to use the AT&T network. In fact when giving people advice on phones to purchase - if I do mention the iPhone I always have to warn them of the AT&T network. Regardless of AT&T's marketing regarding more bars in more places and the best coverage in the world, the AT&T Wireless network is simply not as good as Verizon Wireless.

Verizon knows this and keeps investing in its network to make sure it doesn't fall behind.

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