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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Gadget

No Cablecos Boost Joost

April 28, 2009

Who is the best potential acquirer of Joost, the web-based TV service which was launched by Skype founders Janus Friis and Niklas Zennstrom? The cable companies of course and although you would imagine the cablecos would be all over this deal, so far they have opted out of buying the company that is supposedly shopping itself. As this article points out, Joost lost momentum and does not have a great deal of traffic. A cable company however could certainly boost the traffic with content deals and promotion through its various vehicles.

Scary Times for AT&T?

April 27, 2009

Talk of serious Apple discussions regarding the iPhone running on Verizon Wireless should and will scare the dickens out of AT&T. IMHO the new Ma Bell needs to do anything and everything to keep exclusivity of this device. Especially in light of recent earnings.

Oh, and here is an interesting thought -- remember I mentioned AT&T may have to embrace Skype if it loses its lock on the iPhone? Well, the time to start embracing Skype may be today as Verizon Wireless already allows Skype use on its network regardless of device.

Imagine the appeal of the iPhone on a superior wireless network with not only faster access but better coverage and as a kicker, the ability to use VoIP when there is no WiFi. Then again, Verizon may have to pay so much money to have access to the iPhone that they may change their policy about VoIP calls as well.

See Also:

ZDnet, Larry Dignan
GigaOm, Om Malik
VoIP Watch, Andy Abramson









Twitter Just a Hysteria Generator?

April 27, 2009

Welcome Back Patrick Barnard

April 24, 2009



I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.





Will Some Wireless Carriers Be Forced to Promote Skype?

April 23, 2009

Recently I detailed how a single device - the iPhone changed the fortunes of AT&T Wireless. Every wireless carrier is looking for a way to have that one amazing gadget that drives traffic and reduces churn. But what if another way to achieve a similar goal is to enable free Skype calling on your network? It may sound stupid that I would suggest such a thing but Skype execs argue that you generate more revenue by Skype-enabling your wireless network than you do by blocking it.

Divorce by Text Message

April 23, 2009

What AT&T Earnings Tell us

April 22, 2009

AT&T just reported earnings and revenue (release) was down slightly - 0.6% or $30.57 billion. Most of the 1.2 million net new wireless customers purchased iPhones which shows just how dependant the company is on Apple for its wireless growth. And wireless is a crucial part of the business when you consider it reported a 12% increase in profit on a just under 9% revenue gain. The good news is churn held steady at 1.2% which in this environment.

But what analysts may have missed is the fact that the iPhone is the stickiest phone in the history of the wireless business because of the App Store which enables these devices to be powerful pocket computing devices which run a plethora of applications.

Interviewed by BusinessWeek About Cablevision Optimum WiFi

April 20, 2009

I was interviewed recently for an informative article in BusinessWeek regarding Cablevision's Optimum WiFi Service. By now I am sure you know I am a Cablevision Optimum WiFi fan and further feel WiFi is a powerful component of a service provider offering and can reduce churn.

Olga Kharif wrote the piece and did a great job integrating my comments with numerous salient points, facts and figures about the wireless and cable markets. Do all cable companies need to build out WiFi services across their areas of coverage?

Tandberg: Year of Videoconferencing Came and Went

April 19, 2009

In tech, one of the best punch lines around was "the year of videoconferencing." Since 1990 we heard the year of videoconferencing was coming soon and dozens if not hundreds of video companies have disappeared while waiting to take advantage of this new age of visual communications. I have been meeting with videoconferencing companies for many years and over the last few it has become evident that video is here to stay and it will become a bigger and bigger part of our lives.

The most recent conversation which drove this home was with Tandberg where I spoke with Tony Cook VP Marketing Americas and Rick Snyder President Tandberg Americas. The pair went on to explain how their business is doing well and that market research shows they are taking share of market from others.

How Google Can Win The TV Wars

April 17, 2009

Last night I saw Seal in concert at Radio City Music Hall in New York City and as I watched and heard some songs which I didn't like, I pictured myself clicking the thumbs down button on Pandora - the user-configurable online radio station which allows you to choose which songs you don't want to hear. The ability to choose what I listen to and watch - via DVR technology has transformed the way we want to consume content and this unprecedented flexibility continues to shatter media consumption habits.

The idea is not lost on Shiva Rajaraman, a senior product manager for YouTube who says, "We think the prime-time slot of the future is very much user-programmed." Shiva is absolutely right and this concept is a natural evolution of user-preferences blended with content delivery systems which will allow us to watch what we want, when we want.

I have discussed the idea of having Pandora become the conduit for video in the past and while the company obviously has technology which allows users to experience new music of a similar nature to other songs they like, it will take time and lots of money for Pandora to become the TV of the internet.

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