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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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We're No Shrinking Violet Says Nortel's Carrier Chief

December 20, 2008

Nortel is an interesting company from the perspective that they have an inherent advantage in their product development as they cater to two separate markets - enterprise and carrier, which need similar products. The company can afford to easily sell carrier-class products to enterprise customers making them more reliable than what many competitors offer.

But all the advantages in the world don't mask the company's recent earnings which were below expectations with carrier revenue down 24% and they certainly can't easily offset the billions of dollars of debt the company has.

I said this in a recent post:

Turn an iPhone into a Hard Disk

December 20, 2008

Vonage Executive Compensation Out of Line

December 19, 2008

I received an email after my post on Sylantro wondering why I don't bring up companies like Vonage when I talk about corporate failures. Specifically I was sent a link to Vonage VP/CFO/Treasurer's page on Forbes where they show his annual compensation to be just under $2 million dollars.


 

Attached to the link, the following thoughts:
  It is because of this man that the company has never made a dime and artificially depressed VoIP prices to kill off competition and ensure the VoIP industry remains under pressure for years. This is a very difficult accomplishment .


While we can't blame John Rego for all the problems over at Vonage, I can't understand how anyone at any company can be taking home this kind of money when the stock price looks like a ski slope.





LTE Being Rushed Out

December 18, 2008

The fight between the WiMAX and LTE camp is heating up and WiMAX seems to be on the back burner according to wireless experts like Harald Braun and others.

This is an excerpt from a recent article in fact:

I asked about the WiMAX/LTE competition and he said for his company, WiMAX was always a bridge technology towards LTE but today it seems carriers have stepped up their roll outs of LTE technology. "Now the gap is closing," he said. He continued, "I would have thought we would have more WiMAX deployments by now and I don't see it."
My take? LTE does have the inherent advantage of being provided by the equipment companies the carriers are familiar with and moreover it has the advantage of copying the best of WiMAX.




The Why of the Storm

December 18, 2008

I have noticed the Blackberry Storm has improved a good deal over past weeks but this it seems is not enough to keep people from returning these handheld computers at a record clip. While it is impossible to know for sure if the Storm return rate is higher than it is for other devices, Silicon Valley Insider says it is surprisingly easy to find people sharing their device return intentions on Twitter.

Here is what I am hearing. People find the device difficult to use and confusing.

Tech Lets Babies Twitter

December 17, 2008

Get Ready for the iTax

December 17, 2008

Happy with your iTunes songs and movies? If you are, you better download all the music and other content you can before the proposed "iTunes tax" begins in New York. It seems that Governor David Paterson feels it isn't depressing enough being surrounded by tens of thousands of out of work financial executives and once high flying hedge fund titans... He wants to make sure the same misery you deal with in public - when perhaps you run into ex-Madoff fund investors, follows you back home into your apartment.

So when you click to confirm that download - regardless of the service, you will likely soon be hit with a new tax.

Comcast Embraces Twitter

December 17, 2008

Comcast has been known for poor customer service in the past but is now on the leading edge and should be commended. You can follow the happenings at the company on Twitter and immediately engage with a corporate exec.

Here is an excerpt from an article on the matter:

I spoke to Comcast Director of Digital Care Frank Eliason, who personally responds to each and every comment and complaint sent to @comcastcares on Twitter, at all hours of the day (there are currently over 20,000 posts).

iPhone WiFi Goes Global Thanks to iPass

December 15, 2008

Back in 1999, experts at pre-merger Lucent's Bell Labs head predicted a communications skin would engulf us, allowing us to seamlessly connect with various networks. Over the years this prediction has come true but we are far from able to seamlessly connect to them all. If anything, connecting to many of these networks is a major barrier when you consider entering credit card and other information can take five minutes or more.

But there are ways you can overcome the barriers which are artificially placed between you and the wireless network you want to use.

You Just Thought of Making Profit Now?

December 13, 2008

More calls, more CEOs, more problems. There seem to be more and more companies coming out of the woodwork who now realize they need to focus on sales and marketing in 2009 for their survival. It seems these companies founded themselves for the sole purpose of being sold to Cisco and other solid companies and now those dreams have slowed or in some cases vanished.

Yes, the big tech companies are still purchasing but if they don't pick you up now, there are limited opportunities for future funding.

I get these calls and all I can think is "You're waiting until the middle of the recession to start thinking about how you get customers?" I could say more but the sheer lunacy of the whole situation doesn't allow me to articulate without peppering my writing with obscenities.

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