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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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AT&T Connected Health Foundry Celebrates Success

September 23, 2017

Earlier today we discussed how some years back IMS provided a platform for carriers to roll out applications. The industry discussed the concept for a number of years – magazines, associations and events sprung up to support carrier efforts but the market never happened the way anyone thought it would. This was in-part because Apple rolled out an App Store and then Google followed and developers didn’t need to work with carriers. It was much faster to integrate with the hardware in the hands of the consumer.

Why Google will Buy Bose

September 21, 2017

To compete effectively with Apple, Google needs to evolve how it does business. The most important area Google needs to worry about is the Android experience versus the one Apple provides. Apple does its very best to update the operating systems on even its most obsolete phones - ones going back years like the iPhone 5s. Android devices on the other hand seem to be designed to last a year or two - after that, depending on your phone, you're out of luck.

Basically, Apple worries about the experience, Google Android is more about a device.

Apple starts with the store and goes down to the processor level - they own it all.

Conversely, Android phones have numerous similar applications from the Android hardware maker and Google.





Roku IPO Reminds us Tech is an Oligopoly

September 3, 2017



Roku is a company that defied the odds - competing in a market with Apple, Google and Amazon and somehow persevering by making superior products in what is without a doubt a highly commoditized space. To make matters worse, Google and Amazon really don't seem to care too much about profitability - Amazon in general and Google/Alphabet for its businesses beyond search.

Still, despite the challenging competitive environment, Roku has persevered and done well.

The company's investors are about to partially cash out via an IPO and in its filing documents it tells us that two of its most popular services, YouTube and Netflix pay them virtually no money.

Tech is an oligopoly of sorts. In 2015, Om Malik wrote about the winner-take-all nature of Silicon Valley.

Here is an excerpt:

This loop of algorithms, infrastructure, and data is potent. Add what are called network effects to the mix, and you start to see virtual monopolies emerge almost overnight.











Google Could Lose it's Trademark

August 21, 2017

Is Google a generic term like KleenexDumpster and Realtor- unworthy of protection with a trademark symbol? The case is pending.

Dr. Wikipedia tells us:

A trademark is said to become genericized when it begins as a distinctive product identifier but changes in meaning to become generic. This typically happens when the products or services with which the trademark is associated have acquired substantial market dominance or mind share, such that the primary meaning of the genericized trademark becomes the product or service itself rather than an indication of source for the product or service. A trademark thus popularized has its legal protection at risk in some countries such as the United States and United Kingdom, as its intellectual property rights in the trademark may be lost and competitors enabled to use the genericized trademark to describe their similar products, unless the owner of an affected trademark works sufficiently to correct and prevent such broad use.



Maybe Net Neutrality Needs to Apply to Silicon Valley

August 21, 2017

In the debate for net neutrality, its been left versus right for about a decade. Silicon Valley, and Democrats are for net neutrality while conservatives are for free markets with minimal government regulation.

The biggest argument advocates of net neutrality use is they fear for a world where unregulated ISPs are able to throttle and block content they don't agree with or that which is competitive.

Last month, Google, Facebook and Spotify among many others worked together to participate in a June 12 Internet-Wide Day of Action in support of net neutrality.

Organized by Fight for the Futurefreepress, and Demand Progress, the event precedes a July 17 deadline for public comment on the FCC's proposed changes to net neutrality rules, originally designed to prevent huge internet service providers from creating internet 'fast lanes' that deliver content from some owners at higher speeds (and potentially higher costs) than that of others. In his new role as head of the FCC, former commissioner and Verizon lawyer Ajit Pai has quickly mobilized efforts to roll back the Obama-era protections, among other things, arguing that the regulations will inhibit investment and innovation in the field.

Interestingly net neutrality proponants are generally associated with the antifa movement - the communist group which says it represents anti-fascism.

So there we have it - the left wants net neutrality rules so the government can ensure corporations can't keep sites they don't agree with, off the internet.









Facebook and Google May Become Regulated Utilities

July 28, 2017


Google effectively has a monopoly in search and Facebook has one in social networking and together they have a virtual monopoly in online advertising. Worldwide, Google has 92% market share! Facebook has 2 billion users with no competitor in site. The two companies alone account for virtually all digital advertising growth.

It is for these and other reasons that Steve Bannon wants the companies regulated like utilities.


Google Dandelion to Popularize Geothermal?

July 7, 2017

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground stays around 50 degrees Fahrenheit which means, if you can access this area, you can inexpensively heat or cool a home or building. It is better than solar because it isn't god-awful ugly - yes, we know Elon Musk may one day make solar pretty. It's better than wind because it is constant.



The problem with the technology is in the northeast, you can get estimates of $60,000 or more to install such a system.

Its ironic, there is virtually unlimited heating and cooling under our feet but we just can't get to it affordably.

Enter Google-X and the Alphabet spin-off, Dandelion, they are going to start installing geothermal in New York state to start and they say they have found a way to inexpensively and quickly dig the small holes needed to reach about 1,000 feet.

Some of the fastest-growing businesses have been based on arbitrage - many people in the IP communications space saw this for themselves and before that, the international call-back market. Mobile phones helped arbitrage away the need for a camera and flashlight among other devices - and we see how fast that market grew.

We're just spit-balling here but if Google can get the price of an install down to $20,000 and the average homeowner can save $3,000 a year, the payback is under seven years.

Is this a feasible number?













HPE Composable Infrastructure Turns Data Centers into a Mini-Google

June 26, 2017

Fans of search engine history likely know that Google benefited greatly due to the timing of its launch. Whereas Yahoo! launched when dotcom money flowed, allowing it to buy million-dollar SUN servers like they were going out of style (they were), Google had limited resources and made an OS which scaled across off-the-shelf, low-budget equipment, assuming high levels of failure.

This approach, taken by Google still gives it a huge advantage when it acquires companies and ports their IP to its software-OS and it also allows the company to try new ideas quickly and not worry about scale or capacity issues.

The idea is similar to cloud but more complex as it integrates more tightly with applications - into a holistic unit.

Its sort of  a holy grail to replicate this technology and be able to sell it and that is exactly what HPE is attempting to do.



HPE defines Synergy, its composable infrastructure as:
  1. Fluid pools of resources - a singular system where components are abstracted - allowing them to work across physical, virtual and container.
  2. Software intelligence to define the pools - they define the exact footprint needed for applications. Specify permanence and availability requirements for applications and it takes it from there.
  3. A Unified API across compute, network and storage allowing automation tools such as Chef or Puppet to reach into system and create and automatic network infrastructure.



Our colleague Erik Linask writes

With advanced compute, storage, network fabric, management, orchestration, security, and performance technologies leveraging HPE Synergy and Intel’s (News - Alert) Xeon processors, businesses are able to build new, agile, cloud and virtualized platforms that provide the foundation for an agile, customer-first economy.

Through a partnership, ePlus, Intel, and HPE ensure their collective customers are building their digital futures on the back of vetted and proven technologies and solutions, allowing them to innovate and build faster.
















Hey Luddite CEO, Your @ss is Fired

May 22, 2017

The Luddites were a group of English textile workers and weavers in the 19th century who destroyed weaving machinery as a form of protest. The group was protesting the use of machinery in a "fraudulent and deceitful manner" to get around standard labor practices.Luddites feared that the time spent learning the skills of their craft would go to waste as machines would replace their role in the industry.

These Luddites were workers but what happens if you happen to be CEO and aren't on the leading-edge of tech? We now have our answer - you can be fired.

Why Apple's Dropping its Pants With New iPad Price

March 21, 2017

This new device is a dramatic departure for the company... Here's why



If you look at the innovations of the iPad over the years, the device has gotten significantly more powerful as well as lighter with each iteration. The company pioneered a Smart Cover and a Smart Keyboard and even launched a pencil - although, they didn't pioneer that... In fact it was avoiding the use of a stylus that got the company to where it is today...



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