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The Challenge for Samsung In Years Ahead

October 31, 2016

Samsung has impressed many with its products over the years. Their innovation in processors, memory and screen technology is the envy of many in the tech world. The latest Galaxy Note 7 battery issue however is an example of a minor tech issue turned into a full-blown crisis.

Sadly, a phone which was hailed as virtually perfect went from top of the world to bottom in a matter of weeks.

Today's battery technology is dangerous - it just is.

Why AT&T Should be Encouraged to Purchase Time Warner

October 27, 2016

At first glance, allowing AT&T, a large, powerful telephone company to purchase the invaluable media assets of Time Warner makes one wonder if the resulting organization will be too rich and powerful. The answer is, if executed properly - hopefully better than AOL's attempt, it will be a whopper of an organization which has a limitless list of valued assets such as CNN, Warner Brothers, DC Comics, HBO and TNT.

Keep in mind, AT&T has multiple modes of distribution from wireless to wired and satellite. So really, even at second glance, it would seem we are putting together an organization with so much market power, competitive companies will be slaughtered.

Regulators will likely force AT&T to divest some assets or agree to some stipulations which keep the market from being excessively harmed - but let's discuss what the new AT&T could do in a worst-case unconditional buyout scenario.

You can already stream unlimited DirectTV on the AT&T Wireless network at no additional cost, giving the carrier an advantage over other wireless carriers.





Samsung's Service Problems may have Doomed it for Years

September 30, 2016

Apple's biggest global competitors are Samsung, and coming soon, Xaomi and Huawei but only Samsung has the global name recognition to be a serious counterbalance to Cupertino today. With the recent poor handling of battery-gate surrounding the Galaxy Note 7, the company showed it didn't handle the crisis as well as the design of the phone.

In fact, the reviewers raved about the phone and until the news broke of all the battery problems, recalls and potential explosions, Samsung had done an amazing job one-upping Apple.

As Rob Enderle points out however, service is a crucial part of selling to customers. the relationship and customer experience is a major area of focus for companies today and it should be. Social media makes it a lot easier to complain about a bad experience.

Many years back I realized the Internet made it so much easier to complain about a product or service which didn't live up to expectations.





Why Android Sucks: Part 2

July 26, 2016



Earlier this month in a piece titled Why Android Sucks you learned that Dell decided to stop updating Android devices. The article explained this is a potentially huge problem for customers. Moreover, the piece wondered aloud whether it makes sense for the industry to rally around a three-year or five-year norm for product updates.

This assumes the company is around to update the OS of course.

The latest challenge to Android comes from Motorola who says they will not provide monthly security updates for the Moto Z.

Motorola explains (somewhat paraphrased) they have a lot of devices and can't move any faster.

Bottom line: You will pay less for Android devices than those from Apple but depending on who you purchase from, there may be some big downsides to consider when it comes to OS updates.









This Google Search May Predict the U.S. Presidential Election

July 22, 2016

While the number of deaths due to terrorist attacks may be lower than other ways of dying such as auto accidents or bathtubs as President Obama famously has said, fear of terror attacks is very real. If you're interested in knowing how real, check out Google's Search suggestions for some of the major cities which have had attacks in the past year. I am sure I have left some out but in every case the city is followed by the suggested word, "shooting."

This tells us the fear of terrorism is extremely high and the candidate the public feels is most likely to protect them from this threat may be the winner.









Sure, there are other issues when it comes to voting but as we can see above, these terror attacks are the most important happenings in each of these cities. This of course is a single data point but an important one nonetheless.











Why Android Sucks

July 1, 2016


I’m sure I won’t have many fans because of the title of this entry alone but Android has a serious problem and there may be no immediate solution. Someone has to point this out. You see, Android has become so popular because it is free and available on a range of devices. This drove much if not all of the profit from the market as the competition is fierce.

Elizabeth Warren says Apple, Amazon and Google are Acting like Monopolies

June 30, 2016

The Senator from Mass is now a Champion of Small Business

If you thought Elizabeth Warren was the most anti-business Senator you have ever seen, you are likely right. Her “You didn’t build that” rant which berated entrepreneurs for thinking they actually deserve to benefit from their success really cemented her image.

Lo and behold, she has evolved into going after Apple, Amazon and Google for blocking competition from other companies.

Microsoft's LinkedIn Acquisition is API Integration on Steroids

June 18, 2016

Redmond just turned ecosystem lemons into lemonade



Microsoft has been uniquely positioned in the IT space for decades meaning it’s a massive target for the whole industry. In fact, the company is now in a similar position to Novell in the 1990s when it owned the corporate network server space. Redmond used its dominant position in supplying endpoint software to also sell server operating systems and wiped out Novell.

Uber Picks Dialpad to Fuel its Growth

June 14, 2016



We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The initial target is small companies known as SMBs and then later they work up to larger companies. Grasshopper is an extreme example… They call themselves the entrepreneur’s phone system and while most have tried to move to larger installs, they seem to be stuck in place. Not that there is anything wrong with the approach, it’s just unusual.

Did AI Just Kill Your SEO Strategy?

June 6, 2016

Online communities solve the problem of Google RankBrain AI destroying your search rank

Confusion! In the past five years the world of SEO has been thrown into a frenzy with competing ideas and actions at odds with one another. For example, Our media site TMCnet and its numerous family of sites have millions of pages of content and on a given day, we will get emails from one company asking us to add links to an article and another email from a similar company asking us to remove the links. We try to comply in all of these cases but it is obvious that the SEO industry is spending tens of millions of dollars on driving in circles.

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