Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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MOBIVOX

September 4, 2007

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more.   You may recall I mentioned the company in a post about about wireless companies at ITEXPO which by the way is less than a week away. Where has the summer gone?   MOBIVOX provides voice related applications for the cell phone, bridging the gap between mobile phones, VoIP and Voice over Instant Messaging (VoIM) while connecting mobile, PC, or home phone to any network.   To learn more about the company, read this article published on TMCnet from earlier this year.     RT: Please outline your new corporate initiatives. PT: We are in the midst of extending the reach of our network to additional countries and improving the usability of our service.   RT: How is IP communications changing your company’s strategy? PT: We built a global origination and termination network by leveraging IP communications.   RT: What is the biggest request coming from your customer base? PT: Our customer feedback to this point is very encouraging.

Google Bashing

August 31, 2007

John Battelle has some thoughts on a recent Economist article on Google which talks at length about the growing list of Google haters from telcos to television networks. According to the blog entry and article, one of the biggest challenges Google has to deal with is user privacy.   Google’s growth into so many new areas will increasingly make it a target and it is doing exactly the same thing Microsoft was hated for – using its dominant position in one market to wipe away competitors in other spaces. Of course any and every company should do what they need to in the quest to increase shareholder value. The question becomes whether or not this growth into virtually every area of computing, entertainment and telecommunications will be seen as positive or negative by consumers.   Either way, the company is just so strong and has made such great acquisitions; I believe they can afford to be less-liked as long as people still use their various services.

Polaris IP

August 29, 2007

Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive Corp among others are named in a suit claiming infringement on patent 6,411,947.   With ITEXPO just around the corner I haven’t had the time to delve deeply into this patent. Here is the abstract:  
A method for automatically interpreting an electronic message, including the steps of (a) receiving the electronic message from a source; (b) interpreting the electronic message using a rule base and case base knowledge engine; and (c) classifying the electronic message as at least one of (i) being able to be responded to automatically; and (ii) requiring assistance from a human operator. The method for automatically interpreting an electronic message may also include the step of retrieving one or more predetermined responses corresponding to the interpretation of the electronic message from a repository for automatic delivery to the source.
  This patent seems to apply to a number of advertising related companies as they all use a machine to determine which ad will be served based on web page content.   The original patent claim was applied for by a company called Brightware.

Inter-Tel

August 28, 2007

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the future of the market in general.   Recently merged with Mitel Networks Corporation, Inter-Tel is a high-profile provider of business telephone systems and related software products.   It will be interesting to see how Inter-Tel/Mitel does under the leadership of the capable Mitel and Inter-Tel management. This includes of course Sir Terry Matthews who seems to turn everything into gold.   Please outline your new corporate initiatives.   Now that its merger with Mitel has been concluded, Inter-Tel is working closely with its colleagues at Mitel to broaden its collective suite of solutions to deliver seamless, advanced IP platforms, applications and services to businesses ranging from large enterprises to SOHO environments.        How has SIP changed communications?   We are only in the early stages of SIP acceptance, but Inter-Tel sees SIP—and other industry standards—as integral to the evolution of business communications.

VoEX

August 24, 2007

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s phone numbers to resolvable IP addresses by combining an advanced carrier-grade VoIP peering infrastructure with the world’s largest carrier ENUM registry — now totaling over 250 million phone numbers — to interconnect IP, TDM and hybrid-network service providers.   I recently had the opportunity to discuss industry trends with Cyril N. Matthews, Director of Registry and Network Services at VOEX. For more on the company be sure to check out a March 30th, 2007 discussion between Cyril and Russell Shaw.     RT: Please outline your new corporate initiatives. CM: Our company has built our network on IP at the core and we are working with our customers and vendors to push IP to the edge of the network (using ENUM and other technologies) to provide a base for the development of applications that can take advantage of the IP-based environment to drive convergence.   RT: How has SIP changed communications? CM: SIP has opened up communications to the level of flexibility and innovation previously seen in personal computing… creating the ability for personal communications such as Instant Messaging (text, voice & video), as well as other presence- and location-based applications.   RT: What is the biggest request coming from your customer base? CM: Give me something to help me differentiate what I do from my competitors.   RT: How are you answering their demands? CM: We are working with our customers to develop solutions   RT: What do you think the future of the market is? CM: Applications that seamlessly blend voice, video and data with real-time (inter)personal communications.   RT: How does the U.S.

Google Sky

August 22, 2007

Today Google announced its Google Earth program will allow you navigate stars as well. You can now see constellations and navigate around the cosmos. You can see how planets rotate using an animation tool and more. Here are some of the neat things the program will let you do:   Constellations -- From Cassiopeia to Andromeda, the Constellations layer connects the points of constellations through space, labeling each with its given name.

Cell Phone Contract Cancellation

August 21, 2007

Skype Outage Article

August 21, 2007

Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each viewpoint into a cohesive whole.   My quote follows below:  
The technology relies on user computers to route phone calls and handle some of the call authentication. There are thousands of computers and servers that are tapped to act as these supernodes in the Skype network.   That reliance has allowed Skype, owned by San Jose's eBay, to keep phone calls free between members and extremely cheap for calls to nonsubscribers. But an outage like last week's reveals the inherent vulnerability in the system when a large number of computers are affected within a short span of time, said Rich Tehrani, chairman of the Internet Telephony Conference and Expo and president of TMC, a communications and technology media company.   "The fate of the users is not in the control of one company, and that's the problem," Tehrani said.

Google Lawsuits

August 21, 2007

Acredo

August 21, 2007

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market and the company’s mission is to "Build and manage a recognized brand in the hosted IP-Centrex space for small business in North America.”   This past February TMC chose Acredo Technologies as one of the winners of its prestigious “Best of Show” at its Internet Telephony Conference & Expo. Please read more about it here.   Please outline your new corporate initiatives.   Acredo Technologies will provide a hosted IP phone service that small businesses can afford and manage. Acredo's offering is a bundled solution integrating technology from our best of breed partners including Avaya, AT&T, HP, Cisco and Oracle. The partners we have chosen will allow us to create the most reliable and highest quality calling experience with VoIP technology.
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