Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Google

Dragon Go! Shows Speech Tech is Alive and Well

July 14, 2011

One of the most interesting mini-reviews I have done was with Dragon Go! from Nuance - an iPhone app which I found to be deadly accurate in my testing. Not only did it recognize my voice with a moderately loud air conditioning unit in the background, there were occasional interruptions courtesy of gadgets and fax machines all around TMC headquarters as I tested.

Here are examples of the tests I did - you can see, I couldn't trip it up. See for yourself how it went and how this app compares to similar ones from Bing and Google.

Since Chipotle Mexican Grill opened literally next-door to TMC's HQ, I had to try a search for nearby Chipotle restaurants.The first three results were dead on.



SEO Webinar: Last Minute Butterflies

July 12, 2011

No matter how many webinars and speaking engagements you do - there always seem to be the last minute butterflies which encourage you to nail your subject matter before presenting. I am going through the slides for my presentation on the webinar titled Practicing Smarter SEO Techniques Through Online Communities which takes place today, July 12th at 2:00 pm EST. Hope to see you then. You can still register here.

This will be the third webinar TMC has done in its online community building series and thank you to the thousands of people who have signed up to learn more about how online community building can generate thought-leadership, improved branding and increased leads and sales.

Also - one final reminder - you don't want to miss Jonathan Allen from Search Engine Watch -  he will add major value to the experience as he is sharp and knowledgeable.



Want Google+? Check Your Gmail

July 11, 2011

You Have No Business Being on Google+

July 11, 2011

In case you missed it, Google is asking you to hold off listing your business on Google+ for the moment. The company is working on integrated Google+ business listings which will tie into Adwords and other Google features and until it gets its ducks in a row it suggests you wait patiently on the sidelines.

For Facebook, the thing that has to scare you more than Google+ for personal use is Google+ for business because that's where the money for ads and sponsorships comes from. Also, think about the hundreds of millions of dollars of free promotion Facebook receives from companies advertising their Facebook pages on television, magazine ads and billboards. Imagine if some of this revenue started to head over to Google+.

Tech Bubble Talk from Eric Schmidt

July 11, 2011

Are we in a bubble or not? Google's Executive Chairman Eric Schmidt thinks the idea is worth paying attention to. He isn't declaring we are in one but he says either the revenue growth of these new tech companies is so large that the valuations are justified or that there is a liquidity squeeze where a large amount of capital is chasing a small amount of shares.

Bottom line is we don't know if we are in a bubble - but we will likely learn if we are in 2012 when much of the share lock up periods expire.

Interestingly, he mentioned that although many people said Google was overvalued when it went public, it never dropped below its offering price.



Gary Kim at IP Carrier has more.







PSTN Death is Near

July 7, 2011

I vividly remember driving my car in 1999 – two years after the company where I am CEO, TMC decided to launch Internet Telephony Magazine and thinking VoIP was going to change the way communications works and eventually kill the PSTN. It seemed to me that within five years most of the world would make the transition as the cost disparity at the time was quite large between the PSTN and VoIP connections. Moreover, there were a myriad of free calling services using VoIP such as Dialpad which were ad supported, putting even more pressure on traditional telecom networks.

Within a few years the dotcom and telecom bubbles burst (we collectively said goodbye (details) to Dialpad and its competitors) and the cost for using the PSTN dropped substantially in order to better compete with IP communications alternatives.

Google+ Becoming Serious Facebook Threat

July 6, 2011

Microsoft was known for producing winning products after its third attempt - we may be saying something similar about Google soon

Google, a company known as the king of search - certainly has a mixed record when it comes to other spaces. Obviously they are doing a great job in the mapping space and their Android OS has turned into a real winner. But when it comes to social they have had flop after flop.

But now, after a week, the company seems to be doing amazingly well - with some sites reporting large amounts of traffic coming from the new social network. That and there are many sites who have more followers in a week on Google+ than they amassed on Google Buzz which is years old.

The bottom line - Facebook may have a real challenger - and more importantly, it shows us that even when you believe a company has a space locked up in tech, it may not be the case.





Survey: Games Most Popular Smartphone Apps

July 6, 2011

And surprise, most people will pay for apps

Games, weather and social networking apps are where people are spending a tremendous amount of their time followed by mapping, news, music and entertainment. These are the results of a new survey from Nielsen which asks what apps people used in the last 30 days. iPhone users who are mobile gamers play about 30 minutes per day on average or 14.7 hours per month while Android users play 9.3 hours per month.

Nielsen supplied chart of apps which smartphone users have downloaded in the last 30 days


While we see mega deals in the video game world for titles like Angry Birds and social companies like Zynga preparing for multi-billion dollar IPOs - let's keep in mind part of the reason for this is that everyone it seems will pay for games on their phones. Consider in fact Nielsen found 93 percent of app downloaders are willing to pay for the games they play.






Search Marketing: Where it Pays to be Young

July 5, 2011

There is a crisis of unemployment in the US and those aged 16 to 19 are being hit with unemployment rates of 24% or almost three times the rate of adults. Worse yet, minority teens are seeing rates of unemployment as high as 41%.

There are a number of factors at play here - burst bubbles in credit and housing as well as margin compression due to price discovery on the Internet. The trend has gotten even worse as price discovery is now taking place via bar codes read by cellphones allowing consumers to buy from Amazon instead of the brick and mortar shop where they happen to be shopping and doing product comparisons.

Even worse, the Internet allows jobs to be outsourced with a mouse click and IP communications allows call center agents and other BPO jobs to be anywhere in the world. And these jobs are flowing to where there is less regulation and lower costs.

The good news is where the Internet takes away it also gives back.





Leaked RIM Letter: Apple Nailing us, Our Apps Suck

June 30, 2011

A leaked letter from a RIM worker discusses how the company is getting beat by Apple and how its apps are sub-par. Suggestions on how the company can improve include focusing on the user experiance, recruiting senior software leaders and enable them to make critical decisions. Moreover the suggestions include cutting projects to the bone - focus more on end-users and less on carriers. The video below was used as reference.



The letter goes on to say to say there needs to be more marketing to drive consumer demand and Canadians are too nice - get rid of the dead wood and non-performers.



Featured Events