Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Google

New Google Antitrust Probe and the Obama Connection

June 23, 2011

I asked in January of 2009 if Eric Schmidt was intentionally cozying up to candidate and then president Obama to protect a Google monopoly. The same year I brought the question up again as a response to an article in the Chicago Tribune on the matter.

We may or may not ever find out if my theory on this relationship are accurate what we do know is that today the FTC has served Google with civil subpoenas related to how the search engine directs searchers to its own growing network of sites like YouTube, shopping, local, and numerous others.

There is absolutely no question Google is massively powerful and can destroy companies and industries by directing users to its services. There is no way the company can deny this. The interesting arguments we will likely hear as a result of this case are whether Google is a force of good or bad in the market.



Now You Need to be a Lawyer to Understand Tech?

June 23, 2011


It seemed to start off slowly but now the trend is gaining momentum - lawsuits over patents in tech are everywhere and its tough to make decisions which are best for your company when you aren't sure if the products and services you are purchasing are infringing on the patents of others.

I must say that when the number of stories of tech patents gets to the dizzying level we are seeing today, it isn't good for anyone. Well except lawyers of course. Sure it is great to protect peoples' inventions but at the same time there are some very silly patents out there which are being used to "extort" money out of companies who have successfully put together a suite of products and services consumers want.

Solving the problem is beyond the scope of this entry but to get an idea of what set me off take a look at some recent stories in the patent space:






Are Critics Too Pessimistic on RIM?

June 22, 2011

Obviously RIM has stumbled and the iPhone instantly changed the world of smartphones making fixed-keyboard devices less attractive. Moreover, the fact that the iPhone was more computer than email device opened up the market for serious web browsing and app usage on the go. And until recently, the Blackberry browser experience was awful.

But the PlayBook has changed all that and its interface is slick and its form factor is impressive.

Deep Facebook Integration Coming to Your Smartphone

June 22, 2011

Cablevision Allows E-Mail Sign-ups in TV Ads

June 21, 2011

Yes Virginia, cable companies are innovating

Just yesterday I discussed in an article about Cisco Quad that it is very hard it is to determine who the leaders in tech will be in the future. And today when I learned that Cablevision added e-mail opt-in for its television advertisers, I got to thinking about how this will change the world for companies like Groupon, Yahoo! and Google.

The way the system works is a Cablevision IO TV customer could decide they want to join an e-mail list of an advertiser to receive selected coupons and offers. A screen overlay is presented on the program they are viewing until the transaction is complete.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Spreadable Shuts Down - Why?

June 10, 2011



While reading a blog post from telecom and channel partner thought leader Peter Radizeski, on how small businesses are responsible for much of the nation's hiring I learned about the fact that Grasshopper is shutting down its Spreadable company - an organization focused on word-of-mouth spreading of customer referrals.

I haven't talked with the people at Grasshooper in years - certainly not since they changed their name to Grasshopper - but I have often had conversations with others in the market about how their marketing campaigns seem to be the most untargeted in the space since much of it is being placed on satellite radio. According to the company's competitors, their marketing is as shotgun as it gets because - they seem to be purposefully utilizing mediums which are difficult to measure and they are relatively nonexistent online.

And as more decisions are being made on the web - this is quite a surprising and counter-intuitive strategy.

But when I started to read the first post from the company related to why they shut down Spreadable I could see they understand digital marketing quite well - its just surprising that you rarely see them online. Kind of a paradox I got to thinking. It is worth mentioning Spreadable too relied on Satellite radio among perhaps other mediums for its sales.

Another thought I had while reading is what company shuts down a business and then celebrates its failure in public via a four-part series?









How Sea Water Cools Google's Data Center

May 25, 2011

Google recently released a new video showing some of the details regarding how they turned an old paper mill into a data center and are utilizing a seawater tunnel which was already in existence to pump water into heat exchangers to cool the servers. The warmed water is subsequently mixed with fresh seawater to cool it down before returning it to the ocean.

A polished video of how Google is using sea water to cool their data center


There is no word on how much money this method of cooling will save Google since one would imagine there is significant electricity being utilized to pump water through the large building. Moreover, it is unclear if this new cooling method in Finland can be replicated in other areas where oceanfront property could be more expensive.

But if the price of oil and electricity continues to increase significantly, the higher cost of oceanfront property may be offset by savings in air conditioning usage.

An early look at the facility before the cooling system was completed


Perhaps the greatest irony of the story is the fact the building was once a paper mill. Paper as we know is in less demand as a result of the Internet.











Poor CRM = Go Directly to Jail

May 16, 2011

Remember a few months back when I wrote that providing poor CRM could dent your SEO? The story revolved around website Decormyeyes.com - and its owner Vitaly Borker who was generally rude and insulting to customers. He went so far as to send pictures of their homes to intimidate them. Not only did Google reduce his SEO as a result of an article in the New York Times, he is now going to prison.

Duh - Tech, Winning!

April 27, 2011

The Silicon Valley real estate market is going through a boom and you can thank the cloud, Google, Facebook and a slew of start ups for the latest wave of hiring and growth. This lends credence to my points last week that politicians should not be bashing technology like the iPad for killing jobs but instead they should be bowing down to tech leaders who allow them to live the awesome lifestyles they have. Its better than bowing down to foreign leaders - that's for sure.

I have been consistent in my concerns about how America is becoming a divided nation of people who finish high school and college and are skilled enough to hold a job in the information age and those who made it through life swinging a hammer or doing some other job which is more easily outsourcable. These jobs which rely on physical strength or are entry level factory jobs will continue to be at huge risk of elimination.

In the information age, where a replacement worker is a mouse-click away - we need America to be the best educated country in the world if we expect the entire nation to have a shot at living at a standard of living we are used to.

Oh, and just how good is the real estate market in northern California?





Featured Events