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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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LifeSize HD Conferencing Improves While Saving Customers Money

October 21, 2008

 


There are few technologies which are a crucial part of helping companies not only save money but also become more productive and efficient. As technology and especially the internet and broadband IP communications continue to transform industries, conferencing and collaboration solutions have improved at a rapid clip. As high definition video communications gets better, it begins to truly approach the realism of live interaction.

Recently I took a trip to the island of Manhattan to meet with Colin Buechler, Senior VP Marketing of LifeSize to learn how they are helping companies offset the effects of a slowing global economy through the intelligent use of the latest in IP communications technology.

Tesla Motors in Trouble: Paradox of a Lifetime

October 17, 2008

The ironic times we live in cannot be understated. One wonders what our children will think of us in the coming decades. Case in point, Wall Street lobbies the government for looser regulations so they can compete with European banks. They say they need more efficient use of capital.

Is the Shoe The Ultimate in Green Technology?

October 16, 2008

I come across hundreds of news items each day. On some days it is thousands of news stories. Occasionally I see something odd and obscure but strangely compelling. For example, in Japan, NTT has created a shoe which generates three watts.

Adtran Earnings Rise, Declares Dividend

October 14, 2008

Adtran just released earnings for the third quarter and the good news is they were 4% greater than a  year ago. For the year, Adtran is ahead by by 11%. The company has also declared a quarterly dividend of nine cents per common share.

What does this news mean to the communications sector? Well, it is obviously positive and bodes well for how the communications and tech spaces can do as things slow down.

As you recall, the last 60 days or so have seen major global economic problems and to be able to beat last year's earnings in such a tumultuous environment is a great accomplishment.

This positive communications news follows up on the recent news that AudioCodes has reaffirmed their yearly guidance.

It is difficult to predict what the next few quarters will look like but it seems a number of the companies in the communications and tech space are pretty well-prepared for a potential slow-down in the general economy.

With the ability to boost productivity and lower costs, communications and technology can really help companies get through a slower economy without the need to cut heads.









Avatars: The Cursor in Communications 2.0

October 10, 2008

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new markets such as VoIP, call centers and others.

Shact points out it is impossible for customers to know what they want in UC. He mentions the old story that Henry Ford once said people when asked what they wanted in transportation said, a faster horse.

His point: you need a communications roadmap. Don't rely exclusively on your UC vendor to dictate what you want and need.

You want to check out this podcast as it is rife with references outside communications -- and the tie-ins are fascinating.





Navigating the Financial Crisis

October 4, 2008

I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business is good but they wonder if the housing market problems will trickle down into the telecom space.

The answer is simply, I do believe there is risk to all sectors of the global economy. For the first time in my memory, US and other political leaders have come on TV and mentioned the term global crisis on a frequent basis.

More On Google Buying Skype

September 21, 2008

You may have noticed some posts regarding Skype being for sale and possibly acquired by Google this past weekend. While a few people have speculated Google would be the only purchaser, Andy throws in Oracle and Cisco. I agree with Andy and would add IBM, Microsoft and SalesForce.com into this group as any of these companies would want to strengthen their subscriber bases and having Skype in their portfolios means a strong integration with a very popular software package which can be leveraged to provide a great unified communications solution.

Oracle and IBM especially would be able to leverage Skype in this fashion. Of course yes -- Skype is a consumer play but I hear over and over how often Skype is used in the corporate environment.

ITEXPO West 2008 Some More Stories

September 18, 2008

Here are a few news stories I came across today to keep you up to date on show happenings so far. I didn't get a chance to read them all by the way but I wanted to share as soon  as I could.



ITEXPO West 2008 News to Date

September 15, 2008

GIPS Gets Russian Win

September 15, 2008

In years past the competition between GIPS and Spirit DSP has been the stuff of legend. While the competitive situation has unwound over the past 18 months or so it is still interesting to see how the companies compete with one another.

For example, some news out of this week's ITEXPO is that exhibitor GIPS has just announced it has been selected by Mail.Ru to have its GIPS' VoiceEngine embedded inside the Mail.Ru Agent, starting with version 5.2 -- allowing affordable calls to stationary and mobile phones.

Of course the interesting thing here is Spirit DSP is based in Moscow -- so this is a win in foreign territory for GIPS and the company can look forward to having its solutions rolled out to about 50 million new Russian users.



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