Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Green

Fuel Prices Fuel Technology

July 31, 2008

As fuel prices increase, so does the desire to come up with reasonable alternatives. Some of these efforts revolve around conservation and others have to do with new technologies which make it possible to bypass oil, coal and natural gas.

Today is an unusual day as we have new examples in each category. Detroit has a new mobile web traffic monitoring service which is ad supported and allows drivers to tap into 600 traffic cameras. The theory here is you will see where the traffic is and drive around it.

My Tips to Resellers and VARs

July 29, 2008

97 Degrees in Dallas And it is Cool

Well it is relatively cool anyway. Compared to the rest of thee week, 97 feels downright arctic. I think the humidity levels are lower as well. I had a great talk today at IP Sizzles 2008 and I am as enthused as ever about our space.

One part of my discussion centered around how my talks used to focus on making money selling VoIP then making money selling IP communications and now it is just communications. It could have even been technology as I focused on things like UPS systems, SANs, RAID systems, disaster recovery, etc.

The reseller of today has to seize opportunities and be smart enough to listen to customer needs and sell them solutions.





Road Warrior Bible

July 27, 2008

Here Come Electric Cars -- Really

July 22, 2008

To its credit, GM did come out with an electric car before any other auto manufacturer. The EV1 was introduced in the mid-nineties and GM cited lack of profitability among other reasons to kill the billion dollar project. In hindsight, this was perhaps the stupidest decision the company could have made.


You see, Toyota came on the seen years later with the Prius -- a car which is even less green than the EV1. Sure, GM had tons of research showing the EV1 (pictured above) would not have done as well in cold states because battery performance would have been diminished but again -- this ridiculous logic allowed Toyota to leapfrog the company as the green auto manufacturer.

According to Wikipedia, another reason the beleaguered auto maker dropped the EV1 project was because they found it easier to sue California to roll back clean vehicle regulations than it was to continue producing electric cars.

Too bad, the company didn't find a green car champion the way the Corvette found a champion in Dave Hill and others.

Sorry about the digression but it makes me sad to see an American car company with such potential spiraling downward...








ITEXPO: Exhibits 90% Sold Out

July 21, 2008



There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years. It seems people are beginning to realize this show is the only major IP communications event left -- it is growing quickly and it draws attendees from around the world.

If you are looking to reach service providers, enterprise customers, SMBs, resellers or the communications industry at large -- you should consider being at this show.

A participating companies list I picked up from an upcoming TMC press release is as follows but really, every important company in telecom will be represented in multiple ways. (please do not get offended if your company is not here. If I added all participating companies -- my readers would get fired because they would spend their work day trying to get through it all -- instead of getting their jobs done).





The Local Starbucks is Closed

July 19, 2008

If you were wondering whether your favorite Starbucks will be one of the 600 stores the company is about to close, the entire list (PDF) of stores to be closed has been made available.

California will see just under 90 stores shut down while Florida and Texas just under 60. TMC's home state of Connecticut will lose five stores -- the closest is about ten miles away from TMC and a store I have never visited. Digium will lose one store in its home city of Huntsville, Al (Madison Square Mall), Manhattan will lose six and Southhampton is the only location in the prestigious Hamtons to be whacked. Expect stores to close early next year.

There have been petitions circulaing to save specific locations and government officials are trying to persuade the company not to shut certain stores.

What I find amazing about these incidents is that many used to complian that Starbucks killed off the local coffee shop and made coffeee a chain-like experience.





Contact Center and Service Provider Similarities

July 17, 2008

I have been seeing an interesting trend in the communications space. In the last 2-3 years, more and more companies who used to focus on service providers have expanded their focus into the call center space. Acme Packet and NextPoint are a few examples of such companies. This is not so surprising mind you when you realize how remote agents resemble service provider customers and the theing they have in common is the need for an SBC.

In addition there has been growth in the hosted contact center market and as more service providers have become interested in providing such services worldwide they need to work with call center vendors who can supply them with the solutions they need.

ITEXPO Prius Giveaway

July 16, 2008

I have had a number of positive comments about the fact that we are giving away a Toyota Prius at ITEXPO in LA, September 16-18, 2008. Most of the comments are thanking me/TMC for being environmentally friendly and more importantly this car seems to be so hot right now that everyone is excited to come to the show, learn about IP communications and hopefully walk drive away with the new car.

As always, we are excited to help educate the market and as a token of appreciation, we try to do nice things for attendees like give them an energy efficient automobile.

For full details about the show check ITEXPO's website and also be sure to check out the other events taking place at the same time -- Communications Developer and Call Center 2.0.



Todd Keefe to Promote ITEXPO West 2008

July 1, 2008

Goodbye Bill Gates

June 27, 2008

Dear Mr. Gates -- I feel I know you well enough to call you Bill. You see, although we have never met, I feel like I owe you a huge debt of gratitude. I started loving technology while playing Pong and Space Invaders and shortly thereafter I became a BASIC programmer. First of all, thanks for ensuring this language was around and simple enough for a person to easily pick up on his own.

It is unclear what the computing industry would be like if it weren't for you and your company. You seem to have had an uncanny way of beating virtually every competitor your company ever had while you were in charge.

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