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ITEXPO West 2007 Coverage

September 9, 2007

Bloggers at ITEXPO

September 8, 2007

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their Internet Telephony presentations in their blogs. While I can’t do justice to every speaker/blogger referencing the show I recently came across posts from Alan Percy of AudioCodes and Leigh Fatzinger of Citel.   Alan’s latest post regarding the show is titled Still Getting Ready and explains a bit about his session regarding SIP trunking.   Leigh’s post talks about his panel regarding hosted IP and he also discusses the collocated event Green Technology World.   Leigh’s other comments are worth sharing:   Not enough time or effort has been spent on the environmental impacts of our industry, but this conference is a start. Citel will be publishing our own thoughts on the matter Monday on this blog.   Leigh, you are right on about the show.

SIP Trunking Overview

September 7, 2007

Thanks for Registering Green

September 6, 2007

SIP Trunking Course

September 6, 2007

Extreme Video Solutions

September 5, 2007

Affordable Telepresence
I recently came across a company offering video conferencing solutions at an attractive price using a leasing model instead of a direct product sale. The company is called Extreme Video Solutions and is based in Arizona. For about $3,000/month and a minimum 3-year lease you get a T1 line and a 61” monitor with unlimited video conferencing. You don’t pay extra for multipoint conferencing -- it is all included.   The company bills its solution as something simple and easy to use – a secure, private TV network at a reasonable price.

Miss Teen South Carolina

August 31, 2007

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to aspire to be as well-educated as the people of Iraq and South Africa. At least I think that is what she said – you may watch the video for yourself and decide. Of course as she reminds us, we need to also include the Asian countries so we can help build up our future.   If you haven’t seen the video, make sure you are sitting down first.

Dell, Solio, Provia and More

August 27, 2007

Today has been a pretty hectic day for me as I was up late at an uncle and aunt’s 50th anniversary party last night (amazing number of years isn’t it?). This AM I had a meeting with the doctor who tells me I am healthy but have higher blood sugar than I should. I would appreciate any of my readers reminding me to not eat chips or cookies going forward. Yes I am serious.   Tomorrow I have major (for me anyway) dental work and I will be at Pepe’s Pizza later this week with college friends and I will not be dieting.

Virtual Customer Interactions

August 25, 2007

This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue. As often happens this will be the unedited version. If this is of any interest be sure to subscribe digitally to the magazine so you don’t miss an issue.   -----   On a blustery day at a Virginia Beach hotel a decade or so ago, a group of call center decision makers gathered to hear Rich Tehrani, Group Editor-in-Chief of TMC speak on the topic of evolving customer service and technology.

Videoconferencing

August 21, 2007

TMC is proud to have partnered with SightSpeed to launch a videoconferencing channel on TMCnet which is designed to bring together the community of videoconferencing decision-makers in a single location online.   Expect this channel to be updated frequently and worth bookmarking to keep up to date on the latest in all things having to do with the videoconferencing space.   I have selected some articles from the channel you may find interesting.     Here is some of the current news from the site which could also be of interest:  
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