Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

HD Voice

Conferencing is Broken and UberConference Wants to Fix it

September 11, 2013

Many conference calls in the corporate world start with lots of beeping and questions. “Did someone just join?” “Hello?” “Who just came on?” Occasionally you also get the stray person from another corporate department that joins by accident. All of this non-core communication to get to the actual call is wasteful and kills productivity. Of course it gives the people on the call extra time to update their Facebook profiles and check out the day’s news but most companies likely are looking to reduce this time-wasting taken for granted as part of the typical conference.

Yealink SIP T-38G Review

June 17, 2013

The Yealink SIP T-38G Gigabit color LCD PoE IP phone is another impressive IP phone following in the steps of the Yealink T-28P that Tom Keating reviewed in 2010. Tom liked the 4-way arrow navigation keypad, which continues on the T-38G, making navigating on the color screen a breeze. The T-38P also features a very similar web admin page as the T-28P and like Tom I had no trouble adding the SIP credentials, configuring the NTP server, adding speed dials, and other various configuration options.

While referencing Tom's T-28P review for comparison to the T-38G, Tom has this noteworthy comment:
The web interface displays a message when the phone is registered so you know immediately if you put the SIP credentials in correctly. I have to say, I really loved how every change I made DOES NOT require a reboot.

A Billion WebRTC Endpoints Force Voice and Data Players to Adapt or Die

June 5, 2013

From an evolutionary standpoint regardless of whether we talk about nature or business, adaptation is a key to success in changing environments. During the industrial revolution in London a species of moth with a white color blended in with the bark of the local trees until soot from the nearby factories turned the trees black. Some darker moths were now camouflaged in the dark trees and eventually the species adapted and became black. When air quality improved, the moths over successive generations changed color again.

Voxeet Shows the Future of Conferencing - Stereo and 3-D

December 12, 2012

About eight years ago I held up DiamondWare as a shining example of what communications should be – HD, stereo and 3-D. Nortel later purchased DiamondWare and integrated it into its Project Chainsaw initiative which allowed avatar-based communications. Then these assets were sold to Avaya as part of the Nortel bankruptcy. I am fairly disappointed that this technology never went mainstream.

Avaya and Mitel Cross at Canadian Border

November 16, 2012

New Jersey-based Avaya, spun out of Lucent and previously AT&T has a decades-long history of providing business communications solutions. With its purchase of Nortel’s business communications assets a few years back it picked up even more knowledge, know-how and relationships. Mitel, the Kanata, Ontario-based global business communications company cofounded in 1973 by Sir Terry Matthews is known for delivering superior technology. More recently Mitel has become publicly traded and acts sort of as a partner to the dozens of Sir Terry Matthews’s companies under the Wesley Clover Brand.

WebRTC: The Phone meets the Web

October 19, 2012

We have seen the multi-billion dollar communications market get disrupted as the phone met the IP network. In the video below Phil Edholm describes how with WebRTC, the phone meets the web. As he describes, even though IP communications has been around for more than a decade, there hasn’t been a fundamental change in how we communicate. We still hang our phones off servers which allow communications to take place.

ITEXPO Austin 2012 Show Guide and More

September 26, 2012

ITEXPO is taking place next week with a record number of collocated
events in areas such as cloud computing, videoSIP trunkingM2Mwireless and mobilitywhite spaces also known as Super WiFiHTML5MSP solutionsLatin America CommunicationsTech patent protection, cloud computing and cloud communications.

This is the most comprehensive technology event I know of with educational sessions on the crucial areas you need to know about to succeed in your career in every economic environment.

Some of the most important aspects of the conference are located in the Show Guide (PDF, Hi Res PDF). For more, here is a link to the fabulous keynoters from IBM, Sonus, Cisco, etc.

Dialogic: The Disruptor Combats Disruption

August 30, 2012

Perhaps nothing has disrupted communications more than Dialogic innovations. This post shows how they are reacting to disruption they initiated

Disruption is not a new concept. We all get that Amazon disrupted Circuit City, the advent of the MP3 reduced sales of CDs and digital photography wreaked havoc on filmmakers like Kodak.

Microsoft Working on Skype Everywhere Initiative

April 20, 2012

The fact that Microsoft would want to integrate Skype everywhere shouldn't be too surprising, Office/Lync and Windows Phone are obvious areas and so is Xbox. That's why news of the company looking for engineers who can delve into the hybrid world of video games and IP communications shouldn't be too surprising.

When Microsoft integrates Skype into Xbox and bundles some free calling into the solution, what's to stop them from offering a DECT phone as well? With retail prices of DECT 6.0 phones starting at less than $20, the idea makes more and more sense.

Sure, you can use a cordless/wireless phone with Skype today but if Microsoft integrates it all seamlessly and video is added for free, what happens to the business models of Ooma, netTALK and magicJack?

And what about the cable companies, AT&T and Verizon? Sure, a Skype home phone calling solution will be inferior as it doesn't allow emergency calling due to a lack of E-911 support but still, if it is part of a bundle and has HD voice support, why pay for phone company or cable calling? Especially if it has video as well and other great Skype calling features, presence, etc.

Additionally, a benefit of the Skype purchase will be potentially becoming the phone provider for hundreds of millions of consumers.

The 7 Wireless Data Cap Losers

March 6, 2012

We are in uncharted territory when it comes to mobility as this year we will see a slew of productivity-boosting 4G, quad-core smartphones like the Ascend 4D Quad from Huawei which I saw at Mobile World Congress 2012 in Barcelona, Spain. Moreover, while devices get more powerful, we will only want to do more with them and quite often this means relying on wireless networks from carriers.

The only problem is these providers are rapidly running out of bandwidth and this means they have decided the best course of action is to cap users and slow their connections once they hit a certain threshold. Their other strategy is to just charge for bandwidth being used.

Featured Events