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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

HD Voice

Konftel Goes BIG and small in Conferencing

April 16, 2017


The BIG news from Konftel is they hope to solve the huge headache most people experience when trying to set up the conference phone in a meeting. How? The Konftel 300IPx (we will refer to this as hardware) and Konftel Unite mobile app (we will refer to this as software) work together so a single click is all it takes to join a meeting.

Many of us techies have in-car navigation which could costs thousands of dollars yet we prefer an app - Google Maps, Waze, etc. This is the same idea but the 300IPx does have a small screen as well if you want to use it.



We had a recent discussion with Torbjörn Karlsson and Stefan Eriksson and they told us all about the solution and how it works.

The hardware has NFC, allowing a quick connection with your phone - unless it's an iPhone, because Apple has decided the masses don't need NFC at the moment. 








FreeConferenceCall.com Adds Enterprise Support

April 9, 2017


Getting workers these days to adopt the technology the company mandates is a bit like telling your children to eat their veggies. The only way to make it happen is to use reverse psychology and even then, they typically eat (or adopt) what they want.

This is why it makes so much sense for FreeConferenceCall.com to take their 800,000 business user accounts and allow them to "grow up" by adding admin control.

In other words, they have won the bottom-up war, now its time to attack the top down.

The company's CEO David Erickson told me they are now focusing on enterprises - their current international offering supports 60 countries. and will grow. They all use VoIP, support HD voice and are integrated with the PSTN.

They also have multifeed viceo with picture-in-picture, allowing up to 1,000 people on an audio or video call.








It's NEVER too Late to Start Digital Transformation

April 8, 2017

Is it ever too late for your company to start a digital transformation process? Let me answer that with another question. Are you ever too old to run a marathon? Interestingly, in 2011, a 100-year-old did run one and finish in over eight-hours.

Sennheiser Shows the Future of Work in NYC

April 3, 2017


Sennheiser
and furniture company Wilkhahn recently held a press conference at their pop-up store in Greenwich Village, NY where the audience was treated to great content and the ability to try some of the company's high-end audio products.

The presentation started with pictures which showed the evolution of the office - from tightly packed desks, to offices, to cubes and now more casual informal settings replete with couches, huddle rooms and a few quiet areas for serious work. In other words, our collaborative future.

The takeaway? Well, it wasn't all that different from what many of us heard in the keynote room of ITEXPO in Fort Lauderdale, FL. Companies are changing to suit the tastes of millennials.



See Next Big Thing From Digium @ITEXPO

January 26, 2017

Cloud and Debt did Avaya in

January 24, 2017


8x8 has seen its stock triple in the past five years as they move upmarket and take share from telecom hardware players. Interestingly, this increment is the exact same amount of time its been since ShoreTel acquired M5 to provide cloud solutions to customers.

This is what we said at the time:
Cisco may now be forced to buy 8x8 and Avaya will likely make a move as well. This move could even push Vonage to go after the SMB space. Mitel is an interesting question - they have leading edge tech but a troubled stock to use as currency.



How ITEXPO Has Transformed into THE Communications Event

January 19, 2017

Recently, we have had a great deal of feedback from attendees commenting that ITEXPO in Florida (Yes, Florida, in February – and airfares are literally dirt cheap) has evolved to become THE communications event – for the Americas and beyond. We are humbled by the comments but the credit goes to my team who tirelessly looks to improve each event with fresh new content.

An analyst told me once that the show is so full of information that you run around like a chicken with your head cut off, except he said it Yiddish which made it sound more exotic.



I wasn’t sure at the time if it was a compliment but in a way it is the testament that the show has so much important information that you really need a team to cover it all.



The Deskphone Market... it's Alive; it's Alive!

January 19, 2017

The deskphone market has been left for dead by many but there is still room in the space for the device to evolve and become become a more integral part of your UC strategy. The ideas is simple... What if your deskphone became a colleague of your mobile, allowing you to have the advantages of the deskphone and mobile while leveraging the best of each from the other.

It may sound complicated but in reality, the idea is to allow calls to flow in either direction while allowing you to remote into your deskphone from anywhere.





Allworx came by TMC HQ and showed their new phones off to us last week and we remain impressed.

Congrats to TMC Customer Phone.com

January 19, 2017

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark.  In addition to an expanding clientele, the product suite augmented with a new and improved API to aid in iOS and Android apps, as well as Web collaboration, video conferencing, call presence and the phone system in general.



Building on the momentum of 2016, this February, Phone.com will be well represented at the The Communications and Business Transformation event of the year, ITEXPO. VoIP pioneer Alon Cohen will be participating in the panel discussion, “Bringing Telecom Innovations to Market Faster with APIs,” and Joel Maloff Senior Vice President at Phone.com and industry veteran, is moderating several others.

In addition, Phone.com has been sponsoring the Virtual Office online community for many years (thanks!), allowing TMC to cover the news and happenings in the space and bring the UC, UCaaS and Hosted VoIP communities together online.









8x8 CEO Discusses Communications 2.0 and Going For the Win

January 15, 2017

 Communications is often sold as a commodity. What once cost dollars a minute is often free today but everyone knows that if you can find a way to take a commodity product and alter it – even slightly, you can charge more and become very profitable. Starbucks is a great example and so are the numerous frozen yogurt chains around the country able to charge more per customer than analysts ever thought was possible.  

In a recent conversation with 8x8 CEO Vik Verma, he explained his vision for the hosted voice company and the market as a whole.

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