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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

The New Guard in Telecom: Amazon and Facebook

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting...

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The New Guard in Telecom: Amazon and Facebook

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting...

Full Story »

Why TelePacific is Re-Branding

In this podcast, I speak with TelePacific's SVP Ken Bisnoff on why TelePacific is re-branding. The CLEC of old is gone....

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Communications Tech Development = Code + Human Resources > Enter OpenSIPs Summit 2017 Amsterdam

A big difference between a successful communications technology corporation, startup or project and a flop is the development of the solution behind...

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Telecom Tidbits (part # 2450)

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing...

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Telecom Tidbits (#2449)

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up...

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Shock! IBM Reverses Telecommuting Policy. Here's Why

It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which...

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Why Android Sucks

July 1, 2016


I’m sure I won’t have many fans because of the title of this entry alone but Android has a serious problem and there may be no immediate solution. Someone has to point this out. You see, Android has become so popular because it is free and available on a range of devices. This drove much if not all of the profit from the market as the competition is fierce.

Elizabeth Warren says Apple, Amazon and Google are Acting like Monopolies

June 30, 2016

The Senator from Mass is now a Champion of Small Business

If you thought Elizabeth Warren was the most anti-business Senator you have ever seen, you are likely right. Her “You didn’t build that” rant which berated entrepreneurs for thinking they actually deserve to benefit from their success really cemented her image.

Lo and behold, she has evolved into going after Apple, Amazon and Google for blocking competition from other companies.

API of the Week: BetterWorks Boosts Business Performance

June 28, 2016



As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions into their business processes. BetterWorks provides enterprise software to easily manage strategic plans, collaborative goals and ongoing performance conversations. Its Business Operating System is built on Goal Science insights and operational research to help high-performing companies execute more effectively.

This past march the company raised $20 million in a series B from Emergence Capital.

Tech Culture Awards Status

June 27, 2016

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program is designed to highlight the best and brightest companies in the market – the ones who are going the extra mile to make their companies appealing to you. In all, the submissions are more than 750 pages of typical Microsoft Word Text.

We are about 15-20% complete and have assigned preliminary grades.

Brexit Could be Yuuuge for China

June 26, 2016

A freer people are a happier people

In the past eight years world history has changed in an unprecedented way. Just this week we learned the UK is leaving the EU and that Venezuelans have experienced prices increase up to 19,000% in the past four years – at the hands of its new unified socialist government.



Even more – the end of globalization seems to be at hand as many other EU countries are also looking to flee the EU and/or euro.

Bitcoin, Blockchain and FinTech to the Brexit Rescue

June 24, 2016

The One Industry Unaffected by Brexit is Ransomware





It’s undeniable that there is a chance that after seeing Britain leave the EU that the grand experiment of the European Union will go up in smoke. With riots, protests and a financial crisis every few years, it’s hard for anyone who has a memory to argue the EU was a positive step forward. Sure, proponents will argue that the EU has prevented war, but who’s military other than the US, Russia or China these days is really equipped to take over an entire country?

This gets us back to the premise of this article.

API of the Week: GoGo, IBM and Weather Company Reduce Flight Turbulence

June 23, 2016



We are literally in what seems to be a golden age of API integration. No, APIs aren’t new but something magical seems to be happening in the space as evidenced by the huge amount of news related to the topic in the last few days. Consider, just yesterday and today Twilio, an API company had a blockbuster IPO debut. Without Twilio, some of the best Uber communications features wouldn’t exist.

How Chicago Will Further Hurt its Job Market

June 23, 2016

Many jobs which can be moved, will

Ask the average person their opinion of Chicago today and it will likely be murder capital of the world (technically it is far from it but the murder rate is up a whopping 72% this year). Just a decade ago it was known for pizza – which by the way is quite delicious. The good people of Chicago already have an unemployment rate 20% higher than the national average at 6.5% vs.

10 Takeaways from Successful Twilio IPO

June 22, 2016

APIs are where the action is

With a backdrop of the tech market receding and traditional legacy telecom companies complaining of depressed margins and valuations, Twilio hit a grand slam with an IPO which priced them at over $1 billionahead of expectations.

Twilio is essentially an API company which allows developer ecosystems to be built by adding value to other applications. If you’ve communicated with your Uber driver without sharing your actual contact information, you can thank Twilio.

API of the Week: First Data Powers Fintech Apps with Ecosystem Benefits

June 22, 2016

In the last 30 days, television news programs have been covering presidential campaigns like never before, controversy about firearms, two tragic events in Orlando and one bit of news we typically don’t hear much about – international happenings. Typically, unless it’s a war or a tragedy, U.S. TV screens don’t get to see much of what happens beyond the Atlantic and Pacific oceans. But the UK is thinking about leaving the Euro Zone – the so-called Brexit as its known.

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