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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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The SmartHome, The Service Provider, and Connectivity

The SmartHome market is important for consumers for many reasons - energy savings, additional security and improved quality of life to name...

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Part 3 of Pros and Cons of Hosted vs. CPE Phone Systems

In part 2 of this series I discussed price. Now let’s wrap up this series and talk about Unified Communications, features and...

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How to Prepare for The Future of Work

The future of work continues to change and the predictions of mass joblessness as a result of AI and robotic automation have...

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Pros and Cons of Hosted vs. On Premise Phone Systems (Part 2)

In Part 1 we discussed some of the considerations that would affect a cloud vs on-premise solution. Now I’d like to start...

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Pros and Cons of Hosted vs. On Premise Phone Systems

Purchasing communications infrastructure equipment for your business, whether it’s data routers, SBCs or phone communication systems is difficult.  There are many vendor...

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Making Sense of Blockchain and Nothing Can Be Hidden in it?

The Bitfury Group and First Block Capital, on January 11, 2018, announced they had invested in Emercoin and would support the ground-breaking...

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Telecoms see Content as King Thanks to Procera Networks

October 9, 2017

“Telecoms are seeing content is king,” said Dan Geiger, Sr. Dir – Solutions Marketing at Procera Networks as we discussed in an in-person interview how his company is helping global carriers. You might recall a year ago we told you the company helps shape even encrypted traffic. Dan reinforced that the company’s solutions see the device layer, cell phones, cell towers and the core network while being able to differentiate various types of traffic.

This is why carriers are able to see content as king – because they have more control over it than ever before.

Semtech Looks to Rule IoT with LoRa LP-WAN Solutions

October 9, 2017

With LP-WAN becoming such an important part of the IoT space, there are numerous players hoping to dominate the market for the technology which will allow billions of sensors and other M2M devices to communicate. One company, Semtech, wants to continue its dominance in the space by providing LoRa technology which is the culmination of their ten-year investment.

Vivek Mohan, Director Wireless & Sensing Products Group at the company told me they recently did a test from the Cisco headquarters in Silicon Valley to San Francisco – 50 miles away and they maintained the link for up to 30 miles.



This is important because IoT sensors are quite often located in basements, behind metal pipes or in elevator shafts where WiFi, Zigbee or bluetooth will not reach.

Netsnapper Brings SD-WAN to IoT and IIoT

October 9, 2017

Many M2M devices need to be securely and persistently connected over a variety of transports such as satellite, WiFi, LTE, etc. Increased persistence can increase pressure on security as the longer devices are connected, the greater the chance of them getting hacked. In addition, staying on all the time means a larger battery drain.

One company, Netsnapper thinks they have the solution to these problems.

Spikko Brings Multiple Numbers and Recording to Mobile Phones

October 9, 2017


While there are a number of companies who can add phone numbers to mobile phones via VoIP, Spikko takes a different approach. The company allows a mobile device to have a single SIM and multiple local numbers with global call-recording added as one of its optional services. The company supports most countries but there are around 50 primary ones.

I spoke with company representative Ron Barak about the company's differentiators and he mentioned that they have their data center in the Amazon cloud in Ireland and from there they allow phones to work as local devices on multiple networks. They have negotiated great rates for customers - 2-3 cents per minute per call, $10/month for call recording and $5-$6 per number.


Accelerite Brings IoT to Non-Developers

October 8, 2017

At this pint we have all heard endless times IoT will be a multibillion dollar market, hundreds of billions of devices will permeate our world and the flood of data produced by myriad sensors and gizmos will need to be crunched and evaluated endlessly. Society will be better off as a result because farms will use less water, thermostats will reduce power usage and we’ll be able to apply this technology to save our rainforests and even endangered animals.

How will all this be accomplished if we don’t have millions more programmers who are proficient in IoT programming? To learn more, we sat down for a face-to-face interview with Kumar Thangamuthu, Product Management at Accelerite.

AdaptiveMobile: CSOs Flying Blind if They Can't Monitor Mobile Networks

October 8, 2017

SS7 is the signaling protocol for the world’s telecom networks and like the internet, it wasn’t really designed with security in mind. The assumption back in the day was the telecom operators were all trusted nodes on the network. It turns out over time, hackers have figured out how to penetrate the carrier network the way they have just about all others.

Bad actors can send spoofed SMS messages, track a user’s location or intercept messages used to authenticate a user as well as their phone calls.

Bitly Hack Destroys Trust in the Web

October 6, 2017



Bit.ly, the popular URL shortening service was hacked in 2014 and reports are now surfacing that millions of the these accounts are available online. This is an absolutely huge deal and will lead to the following problems:

  1. A total screw-up in how the Internet works in terms of links which are supposed to go to a certain place but will now be redirected to other locations. Let's say there are 10,000 clicks per year on a Bit.ly link each year. A person can take over the Bit.ly account and redirect this traffic elsewhere.
  2. A massive spread of malware will take place as hackers can redirect traffic to pages which are filled with malicious programs.
  3. A lost of trust in web links should take place as it is no longer safe to click on a link from a trusted source.




The Genius VR Marketing App from KLM

October 6, 2017

One of the most novel uses of tech in marketing comes from KLM Royal Dutch Airlines, they are handing out branded VR cardboard and passengers can download their app (iOS, Android) onto their phone and insert it into the cardboard.

The passengers then get to experience the KLM difference.

The company is targeting budget airline passengers. Even though some are unimpressed with this tactic, we think it is one of the best marketing ideas of the year.



Why? It's bold. It's fresh and its ice-bucket-challenge new in its thinking.







BSNL and Aeris Accelerate IoT Adoption in India

October 3, 2017



The IoT opportunity is quite immense and no part of the world will remain untouched. If the technology can be embedded in rhinoceros horns and trees in the Amazon, there is no place it won't go.

Case in point, as we reported recently, BSNL and Aeris have joined forces to jointly tap the IoT market in India. Some of the areas of focus for this joint initiative include improving supply chain efficiency, enhancing customer experience, tracking and monitoring assets, improving logistics and empowering smart cities.



“As a leading Indian telecom player, BSNL has taken many steps to leverage technology to launch new services in line with the changing needs of our customers,” said Shri Anupam Shrivastava, Chairman and Managing Director, BSNL.

Summa Networks Lets Smaller Carriers Compete with Large Telcos in IoT

October 3, 2017

Javier Martin, CTO of Summa Networks tells me his company’s next-generation HSS and HLR based on NFV and SDN allows providers to compete with large telecoms to take advantage of smart services. MVNOs and other carriers can just activate profiles to go from 3G to 4G he explained.



The multi-tenant system allows for operation in the cloud and is compliant with 3GPP Release 12. In addition, there are new functions dedicated to IoT and the licensing cost is quite attractive.

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