Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Stratus Technologies helps Boost the Efficiency and Fault Tolerance of NFV

As telcos become software telcos, they are beginning to shed some of their bespoke, proprietary hardware in exchange for NFV software running...

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Charter Ditches Wholesale

Charter made some moves recently including bidding from Bright House Networks, bidding for TWC and re-branding its business services. It lost...

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Country Music and Wi-Fi Offload

This past Sunday night I attended the 50th annual Academy of Country Music (ACM) awards, hosted at the AT&T Stadium outside...

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Why Aren't You My Customer?

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career...

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How Imagine Communications is Bringing Video Distribution to the cloud and Beyond

At the end of 2014 I declared Imagine Communications one of the companies to watch in 2015, specifically stating: The video industry...

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The Race to Gigabit is About Business

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR...

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Microsoft Surface Pro 3 Reviewed

June 12, 2014

By now my readers know I think the Microsoft Surface Pro 3 is a solid compromise between tablet and laptop with a few trade offs you would have with any device. Starting with the bad first, the keyboard although very functional, actually feels like it is made from cardboard. There is flex when you type. Moreover, there is no key spacing.

One Thing Amazon Music Has, Others Don't

June 12, 2014


One of the biggest challenges users of electronic devices have to deal with is battery life… I returned from a conference this week where executives all around me had iPhones with large, bulky covers… Something I try to avoid using whenever possible. The challenge becomes getting in the gym early in the AM, then using your phone all day in conferences and then streaming music or news later in the day without losing power when you potentially need it most. This is the exact challenge I had yesterday – I had a flight delay and was in the airport all day due to tornado warnings apparently in DC.

Bottom line is, in the gym yesterday morning I opted to use Slacker’s ability to play downloaded music from the phone.

Meet TMC Editorial Team Next Week in Atlanta

June 11, 2014

Smart Voice may be the Evolution of Communications

June 10, 2014

Over the past few decades as telephony has opened up, we have seen the advent of APIs on computers which allowed better control of voice communications. Things like softphones and PC PBXs startd to appear in the nineties. Soon thereafter we saw voice get packetized as it travelled over IP networks. Big data, analytics and a host of technologies have evolved to a point where voice will be heading to a new frontier – and smart voice will be born.

GENBAND Perspectives 14 Live Blog

June 10, 2014



GENBAND Perspectives 14 kicks off this morning - expect the live blog here... Last night the company hosted a networking reception where I had a chance to speak randomly with one of the company's customers in Mississippi - an ILEC becoming a CLEC. The person I spoke with said they actually purchased the equipment from Nortel just before that company went under and GENBAND acquired the assets. He went on to say he is very happy with the road map GENBAND is on and how they handled the acquisition.

Panasonic A500 Wearable Tech Shoots 4K Video

June 6, 2014


Were you wondering how you can shoot 4K video without even having to use your hands? Well, Panasonic has the answer… A wearable 4K camera that straps around the arm and is connected to your head. In situations where you want the world to see what you do, this is one way to do it.

Check out Neymar trying on and using the A500




The Panasonic A500 retails for $399 and includes a level shot image stabilizer and a built-in LCD so you can see what you are filming – I mean recording.

Microsoft is Sacrificing Internet Explorer

June 5, 2014

By ignoring WebRTC, Redmond gives another reason for users to defect to other browsers

It was about twenty years ago when Microsoft got serious about the Internet because Netscape Navigator was becoming a crucial piece of the Internet puzzle and Microsoft missed the revolution.The company scrambled, released IE for free while Navigator cost $49 per machine. Moreover, they integrated IE into the OS much more effectively. The integration was so effective in-fact that it became the focus of an antitrust lawsuit against Microsoft.

New York Times Misses Big Picture in USF Opinion

June 5, 2014

As the transition to IP communications continues, the regulatory challenges associated with this transition continue to grow. The arcane world of telecom fees and taxes have been used for years to not only generate income for the government but much of the money went to schools, libraries and rural neighborhoods in order to provide access to all.

Most people aren't aware of these taxes and fees though and to prove the point, a telecom tax which was used to fund the Spanish-American War of 1896 was repealed in 1996.

The whole legacy telecom business has been under pressure for many years thanks to VoIP providers as well as cable companies who provide VoIP and are able to charge lower fees and make consumer bills smaller.

Interactions 2014 Live Blog

June 3, 2014

I'm here in Indianapolis, Indiana and will be live blogging the Interactive Intelligence Interactions 2014 event where I expect to break some big news. Moreover, I will be the MC of the CX Hot Trends (customer experience) Event which kicks off this afternoon and tomorrow. More to come soon!

8:30 am

Edward Snowden Interview is Quite Revealing

May 29, 2014

If you missed the Edward Snowden interview what you should know is he tried to use proper whistle-blower channels to get the word out about the US population being spied upon. This has been confirmed in fact by NBC News. He was generally told to shut up and it was explained to him he better not go public with the information he had.

Moreover, he went on to say that virtually all electronics can be turned into a microphone remotely and other truly scary things to anyone who takes their freedom and civil liberties seriously.

One other point is he says he was at a much higher position in our intelligence services than the government and president has told us. Take a look and decide for yourself who you believe is more trustworthy.





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