Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

WebRTC Disruption is Reaching IMS and Catching the 3GPP's Attention, But Where is eMRF?

The 3rd Generation Partnership Project (3GPP), the uniting body of telecom standard development organizations, has taken notice of WebRTC. And that...

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This is How You Do Social Media!

I received a surprise package at my doorstep today from Bright House. It seems that my tweeting about the Tampa Bay...

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The Wearable Tech Futures

Amid all the noise about the growing Internet of Things market comes the announcement that Nike is disbanding its FuelBand team....

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Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack,...

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Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

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Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Pipeliner Aims to be the next big thing in CRM

September 11, 2013

When TMC’s Customer Magazine started covering the contact management space in 1982 there were precious few choices of technology to use – typically, most companies used index cards to manage their contacts. Shortly thereafter Salemaker became a wildly popular program which ran on PCs when floppy disks were the way to install software. Then Telemagic came onto the scene and took the world by storm. From the outside, much ofthe company seemed like it was run like a pack on mongooses – or is it mongeese?

Conferencing is Broken and UberConference Wants to Fix it

September 11, 2013

Many conference calls in the corporate world start with lots of beeping and questions. “Did someone just join?” “Hello?” “Who just came on?” Occasionally you also get the stray person from another corporate department that joins by accident. All of this non-core communication to get to the actual call is wasteful and kills productivity. Of course it gives the people on the call extra time to update their Facebook profiles and check out the day’s news but most companies likely are looking to reduce this time-wasting taken for granted as part of the typical conference.

Apple's big post-Jobs Innovation is Plastic?

September 10, 2013

And where there isn’t a discussion of plastic, the company seems to think new colors or fancy cases are the key to wooing smartphone customers looking for the next big thing





Apple made a few big announcements today and together they should be taken as ho-hum. First-off you should know there are a couple of new devices the 5c and 5s – Marc Benioff says the monikers stand for “cheap” and “same”. He is pretty on-point.

Predicting Recession: Google's Real Competitive Advantage

September 5, 2013

Being able to determine global trends before others is an amazing way to increase your chance for success and no one has better access to the needs and desires of the world users than Google. In 2003 just before blogging became all the rage, the company reached out and purchased Weblog software to help create its Blogger platform. Just before video became super-popular on the web, the company launched its own video search service to compete with YouTube. Google determined this move did not slow its competitors growth so the search engine company purchased the leading video distribution company.

John Battelle summed up Google’s access to people’s wants and desires very well in his book The Search which I reviewed in 2006.

Microsoft Buys Nokia Device and Services Business

September 3, 2013

“What’s good for windows phones will be good for the Windows ecosystem,” said Steve Ballmer to CNBC regarding the company’s acquisition of Nokia’s services and device business. He went on to explain that this deal will help Lenovo and Dell. Of course he said this precisely because this strategy is going to cause problems with Microsoft’s relationship with other hardware manufacturers the company relies on. The goal of course is to the thread the needle – similar to Google, by producing hardware and licensing Android to others.

Under the terms of the agreement, Microsoft will pay EUR 3.79 billion to purchase substantially all of Nokia’s Devices & Services business, and EUR 1.65 billion to license Nokia’s patents, for a total transaction price of EUR 5.44 billion in cash.

Industry Veterans spotted at ITEXPO 2013 Las Vegas

August 27, 2013

ITEXPO 2013 Las Vegas Kicks off this week

August 25, 2013

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

7 Areas of Microsoft Focus Post-Ballmer

August 23, 2013

Steve Ballmer has just announced he will be stepping down from Microsoft in the next twelve months and for his many critics, this is triumphant news. The happiest critic will likely be the author of the Mini-Microsoft blog I first reported on in 2005. The author, a Microsoft Employee was never a fan of the management and in a post today outlined the challenges regarding the timing of this announcement – it follows a restructuring which may have to be restructured yet again under another CEO. Moreover he goes on to suggest the next leader actually have programming experience.

Global Capacity: Enabling the Virtual Network Operator

August 22, 2013

On a recent trip to Global Capacity I got to see how the company provides automation-based network service platforms to system integrators and carriers who are typically of the tier-two variety. Over half-a-million quotes a month are provided by the company through an API or portal. Let’s say you are a carrier in rural Texas, Global Capacity can work with you and let you know how your rates compare to others in the markets you serve. In other words, you may be the lowest cost carrier in 10 cities but there may be eight other ones where you are not price-competitive.

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