Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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Shocking Bang & Olufsen Profit Warning

December 24, 2014

Generally, I don’t write about profit warnings but the latest one from B&O caught me by surprise because the luxury market is booming and the consumer electronics market is doing amazingly well yet Bang & Olufsen is not seeing sales explode. As I child I used to ride my bike to the nearby B&O store to marvel at the products which were beyond the reach of a 11-year-old. The company was decades ahead of the competition in terms of design.

BeoPlay A8

They did such a good job in-fact, Steve Jobs cited them as an inspiration. Apple’s success in-turn led to the consumer electronics world taking design very seriously.

Fascinating WebRTC Demos from WebRTC Expo

December 19, 2014

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped.

Well, I have good news. I think we now know who is right.

WebRTC Expo 2014 in San Jose (see picture above) had some fascinating demos of state-of-the-art in WebRTC.

Really, this is the leading-edge of the market. Is it hype?

Restoration Hardware's E-commerce Fighting Formula

December 16, 2014

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in love

Apple has the most valuable retail real estate in history, outdoing Tiffany. As a result, Microsoft has stores which mimic Apple. Samsung does as well. More importantly, many retailers emulate the look of Apple stores.

Thoughts on ThinkGeek Customer Service

December 16, 2014

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a response. They do say there is a 48-hour window which technically ends tomorrow but I’m not very patient.

New T-Mobile Pay as You Go LTE Pricing Changes Everything

December 15, 2014

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced to purchase one of the monthly variety which could cost $35 per month and more with taxes and fees added in. Many people however don’t need to have access to data at all times. They can use texting and calling when in the car and then access wireless data when stationary at a coffee shop or even using their cable provider WiFi.

How Sony May be Fighting to Unleak its Information

December 12, 2014

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent or actors has been released. In just one incident a director called Angelina Jolie a spoiled, untalented, egomaniacal Brat. Then there were racially charged comments about President Obama. A leak of tens of thousands of salaries and social security numbers. The leak of contractor salaries, movies and discussions regarding costs related to movies.

You need a Flip Phone for Your Data Center

December 3, 2014

The big news of the week is celebrities are eschewing smartphones for flip phones. What you ask? Yes, flip phones, those clamshell devices which most people associate with the luddite relative you just saw at Thanksgiving. The reason?

Blackberry to Pay You $550 for your iPhone

November 25, 2014

The smartphone wars have gotten out of control with Blackberry paying you up to $450 to switch to the company’s devices. As you can see from the chart below, they are not messing around… There is serious money to be had here for the iPhone user that is looking to switch.






iPhone 4S

up to $90


up to $240

iPhone 5

up to $150


up to $300

iPhone 5C

up to $130


up to $280

iPhone 5S

up to $235


up to $385

iPhone 6

up to $400


up to $550


Amazon too has tried to get people to switch to the Kindle Fire phone by giving away a year of Prime service and unlimited photo storage and bundling a Kindle Fire HDX 7” for only 99 cents.

AirHopper: Even Air-Gap Networks are Not Secure

November 20, 2014

It’s a good time to be in the Cybersecurity business.

Quite often, highly secure computers are disconnected from the outside world so as to not get hit by hackers. However, it seems these air-gap networks named for their isolation from other computers are not as secure as we once thought. A hacker can get to these networks in the following manner. They design software which logs the keystrokes and subsequently transmits this information via FM radio signals generated by the graphics card - without changing the display so the user doesn't detect the attack.

Awesome Cyber-Monday Phone Battery Charger Deal

November 17, 2014

My family has had great experiences with the PowerSkin PoP'n Battery Charger as the device has suction cups and sticks to the back of your phone which means no additional cable is needed. Best of all, since it isn't a case, you don't have to worry about the difficulty of separating your phone from the case. The only drawback is the base can be a bit fragile under heavy stress situations as you might expect. Still, this is a great battery and I endorse it fully because of the case-less and cordless charging capability.

The company will soon be selling these chargers for 1 cent and $7.99 for shipping.

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