Communications and Technology Blog

10 Lessons from Volleyball, Part 2

By Peter on Thursday, May 23

Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...

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Tagged sales, strategy, volleyball

CloudTC and N-Able Acquired

By Peter on Wednesday, May 22

"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...

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Tagged hosted pbx, itexpo, mergers, phone system, RMM

ProfitBricks: Where InfiniBand Meets Cloud 2.0

By Rich Tehrani on Wednesday, May 22

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...

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Tagged amazon, cloud computing, data center, ec2, infiniband, interop, profitbricks, public cloud, technology

Proactive Care Puts Operators One Step Ahead

By Peter Bernstein on Monday, May 20

By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent

Monitoring and analyzing network data proactively saves operators time, money, and customers.

When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.

The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.

Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.

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Tagged Alcatel-Lucent, big data, customer care, KPIs, network monitoring, procativecare | Responses

10 Lessons from Volleyball

By Peter on Monday, May 20

I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...

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Tagged hiring, strategy, volleyball

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

By Rich Tehrani on Friday, May 17

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

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Tagged emerging threats, interop, malware, security

NFV-Based Software Telcos Need OSS/BSS Interoperability

By Rich Tehrani on Friday, May 17

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

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Tagged bss, carrier, ericsson, huawei, interoperability, nfv, nokia siemens networks, nsn, oss, sdn, software telco

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Age of Acceleration Literally Center Stage at ITEXPO

January 24, 2013

You may have seen my article in a multi-day USA Today insert recently where the topic was the Age of Acceleration. In it I detailed how the world is moving faster and technology is playing a crucial role in allowing us to keep up. Some in fact are ahead of the curve. Of course when you are in a race to arm your decision-makers with relevant information, minutes and sometimes seconds count.

Posted in Android, Apple, Broadband, Communications Developer, Consumer Electronics, Gadget, ITEXPO, Technology

Tagged: age of acceleration, itexpo, usa today : Related Tags: knows telecom, telecom datacom, market, telecom

ITEXPO Miami 2013 Registration Confirmation

January 24, 2013

You should soon be receiving an e-mail like the one below if you've registered for ITEXPO which begins next week. You may want to bookmark this entry for later reference at the event or use it now to help with your planning. I look forward to seeing many of my readers at the show and be sure to check out the details below on how you can win the new Jeep we are giving away.

Safe travels everyone.

---

ITEXPO Miami 2013
January 30 - February 1
Miami Beach Convention Center

www.itexpo.com

Here’s Your Registration Confirmation
Important Schedule Update - Comprehensive Listing Below

Dear Rich,

Your registration for TMC’s ITEXPO is confirmed.

Posted in ITEXPO

Tagged: conference, itexpo, jeep, miami, sdn : Related Tags: miami beach, wednesday january, friday february, thursday january, convention center, itexpo

Xirrus XR-520 AP For Smaller Areas

January 24, 2013

Xirrus is known for large-scale WiFi systems and conferences and stadiums are a typical area where you will see the company’s products. It seems however there are times when Xirrus customers want to WiFi enable smaller areas. For this reason the company rolled out the XR-520 AP which they tout as the only software-programmable AP in its class with a radio that can run in either the 5GHz or 2.4GHz bands.

Lest you think the company is competing with the likes of the consumer router/AP companies whose products you can pick up in Wal-Mart and Best Buy – fear not… Xirrus touts the inclusion of significant horsepower in the form of a dual-core Cavium network processor.

Posted in Broadband, Cloud Computing, Networking, Technology, Wireless

Tagged: ap, cavium, cisco, consumer electronics, linksys, netgear, network processor, wifi, xirrus : Related Tags: smaller areas, network processor, xirrus, company, market, smaller

Ferrari By Logic3 Impresses With High-End Audio at CES

January 23, 2013

At CES 2013 one of the more exciting booths was Ferrari By Logic3 where the company showed off an all-in-one docking system with 350W of audio power. It looks gorgeous and sounds amazing. Yes, it will give Bose a run for its money and you might mistake it for artwork.

After the interview (see below) I listened to the Cavallino GT 1 Air, and was blown away at the realistic and powerful sound. I played C’Mon (Tiesto vs. Diplo) on the system which is a great reference song to use when looking for audio weaknesses – especially in the low range.

In short, the Cavallino was awesome and sounded great.

Posted in CES, Consumer Electronics, Gadget

Tagged: 2013ces, all-in-one-audio, audio, ces, consumer electronics, gadget, headphones, speakers, wireless : Related Tags: ferrari logic, audio

TMC Looking for White Paper Writers

January 23, 2013

TMC has seen an increasingly large amount of companies requesting its assistance in writing white papers. So much so that it made sense to reach outside our normal channels to my readers for guidance and suggestions.

At the moment our needs require writers who can produce those of the 3-5 page variety. Please use the contact form on my blog and I will either respond or forward your thoughts/comments to my team which handles this product for our company.

Posted in IP Communications, Technology

Tagged: ip communications, technology, tmc, white papers : Related Tags:

Limited Space Remains at ITEXPO SDN Workshop

January 23, 2013

Software-defined networking is considered by many to be one of the most important, and potentially disruptive, developments in networking since the rise of the Internet. To date, networks and connectivity have come first, and applications have followed. SDN turns this model on its head, approaching networking from an apps-first standpoint.

By now, you may be aware you have access to a software-defined networking workshop at ITEXPO (admission is included with ITEXPO registration) but you may not know space is filling up fast.

Posted in ITEXPO, Networking, Technology

Tagged: acg research, alacatel-lucent, huawei, infinera, itexpo, network, networking, plexxi, sdn, software-defined networking, technology, tmc, woodside capital : Related Tags: software defined, defined networking, woodside capital, networking, software, presented

How M2M Saves the Amazon Rainforest

January 23, 2013

Machine-to-machine technology is generally any sort of grouping of devices where machines talk to machines. When your car tells a central computer you need an oil change and the dealer calls to remind you – that’s M2M in action. Perhaps the best example of how M2M can be used for good is a recent report that Gemalto’s Cinteron M2M technology is being used in Cargo Tracck in the Amazon rainforest to protect an area the size of the United States.

By placing these tracking devices in the tree trunks, authorities will be alerted when one reaches within 20 miles of a cellular network.

Posted in M2M, Technology, Wireless

Tagged: at&t, axeda, cinteron, conference, expo, gurtam, hp, ils technology, inmarsat, itexpo, kore telematics, m2m, machine-to-machine, miami, spireon, thingworx, verizon, vodafone, wilson electronics, wireless : Related Tags: united states, cargo tracck, amazon rainforest, technology, devices, machines

Apps for Apes - Now How Big is the Tablet Market?

January 23, 2013

The multibillion dollar smartphone and tablet market may be bigger than analysts previously realized if you factor in the amount of apes and orangutans that will be using them. Before you check to see if this piece is an April fool’s Joke, it isn’t, I promise. You see In September of 2011 Tracey Schelmetic wrote on TMCnet about Orangutan Outreach, a program designed in-part to bring technology to apes and enable them to use the touch interface and Skype with other apes. No, seriously… This is NOT a joke.

Posted in Apple, Consumer Electronics, Gadget, Technology, Wireless

Tagged: apple, ipad, orangutan, technology : Related Tags: orangutan outreach, tablet market, orangutans, animals, orangutan, technology

Apple needs an iPhablet

January 23, 2013

For over 2-and-a-half years, Apple has watched the smartphone competition grow taller and wider and it eventually capitulated on a taller iPhone size with the latest iPhone 5. But it is still way behind when it comes to providing total screen real-estate when compared to a Samsung Galaxy S3 or Note 2.

I’ve argued repeatedly that the company needs a wider phone and that market forces will damage Apple in the long-run as many form factors will be developed and some will be hits. The point was that in the eighties we saw vibrant PC competition destroy Apple’s price/performance position.

Posted in Amazon, Android, Apple, Consumer Electronics, Gadget, Google, Technology, Wireless

Tagged: android, apple, galaxy, galaxy s3, google, ios, note 2, phablet, samsung, stev jobs, wireless : Related Tags: warned company, apple, device, screen, iphone, competition

Blind Dates: Online Dating Comes Full-Circle

January 22, 2013

Before online dating some of us remember a time when we had blind dates. I, like some of you who dated before Match.com became popular, may remember a simpler time when we couldn’t Google every bit of information about a person and actually had to get to know them, the old fashioned way… By speaking with them.

As I often tell people who have spent much of their adult lives on these services with no success, it seems a person we wouldn’t expect to like based on their profile, could sometimes be the best match of all. After going through all the form-filling of many online dating sites with their scores of questions and complicated computer algorithms which attempt to align Venus and Mars, it seems many just can’t find the right match.

Posted in Social Networking, Technology

Tagged: dating, okcupid : Related Tags: online dating, short skirts, donut shops, blind dates, dating, blind

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Communications and Technology Blog - Tehrani.com