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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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Win a Free Call Center Makeover Worth Millions

March 5, 2014

I have good news to share – your company can win something worth millions of dollars and there is no catch. You see, Interactive Intelligence has decided to give away a call center makeover. All you need is a contact center which seems like it would be a good candidate for such an upgrade.

This is no joke as the winner could receive cloud-based CRM and contact center applications as well as phones, headsets, furniture, interior design, consulting services and more.

You have until April 30th, 2014 to apply and good luck!

I just can't wait to see what sorts of entries there will be for this contest... I am sure there are some really ancient centers out there.













Altair Touts Single Mode LTE Success, Will Focus on IoT

February 27, 2014

Single mode LTE is has gone from evangelism mode to commercial shipments according to Altair Semiconductor as they showed me the new Verizon seven-inch Android Ellipsis Tablet which retails for $249 with no contract and only $10/month as part of your shared plan. This is the first LTE-only product according to Brendan Schaffer who tells me that by using a single-mode device you can save up to $100.

Another product, the HP 11.6 Inch Chromebook is also an LTE-only device and it costs $249 with no contract or activation or $199 with activation and no contract or $149 with a 2-year contract. You can pick this device up at Best Buy according to Schaffer who says the product really maximizes cloud-based computing, extending it beyond WiFi.

OpenWave Uses Push To Boost Consumer Relationships with Carriers

February 27, 2014

Mobile carriers aren't communicating with subscribers as effectively as possible and as a result Openwave Mobility is providing their MOTIFY solution which solves the problem by using a push notification on iOS/Android devics to begin user-engagement. At that point they communicate with an app on the device which connects with Openwave Mobility's backed system which receives data over the push channel.

The cloud-based solution can be used to send marketing campaigns to users and can then determine the uptake through reporting.

For example, if there is a new video feed to a local sporting event which the carrier wants to promote, they can send a message letting the appropriate subsctibers know.

Mer Group Describes Future Innovations at MWC 2014

February 27, 2014

In many emerging markets there is a black market for money, corruption and fraud. It is for this reason that Mer Group has customized its mobile money platform and added budget managent, transfer and dedicated money solutions in addition to current features like person-to-person, payments and top-up capabilities.

One challenge for countries is by the time money gets from the governemmnt to a school for example, part or much of it is lost. To get around this challenge, Mer Group digitizes the money, then requires multiple authorizations and then the budget gets transferred more securely.

MIPI Alliance Works on New Specs for Audio and Sensors

February 27, 2014

In a conversation with Peter Lefkin and Michael Krell of the MIPI Alliance at MWC 2014 we discussed how this ten-year-old alliance was started to help camera chips in cell phones have a common standard and has subsequently evolved to over 45 published specifications for things like display, audio and yes cameras.

Formally, the areas of focus are Multimedia, Control/Data (RF/envelope tracking - many analog technologies), Chip-to-Chip (connecting the application processor to other systems) and Debug and Trace.

New for this show is SoundWire which is an interface for dealing with audio and microphones - this interface is better than their existing SlimBus which wasn't designed for a digital, off-platform world (external speakers, etc).

Napatech Achieves Next Speed Milestone: 320 Gbps

February 27, 2014

 

Network equipment manufacturers (NEMs) provide solutions for lots of markets such as mobile analytics, backhaul and others. In backhaul applications, the traffic is tunneled in order to provide confidentiality. In many cases when you need to get access to this data, software is too slow when running on generic servers. In order to speed the process up, Napatech provides hardware which takes this data and makes it readable by utilizing application specific multicore chips in order to provide throughput which is up to 16x faster than traditional alternatives.

Italtel Helps CSPs Benefit From WebRTC and NFV

February 27, 2014

I had a dynamic conversation with Italtel's Frederico Descalzo at MWC 2014 I learned about how the company is providing next-gen solutions for carriers, enabling them to maximize the potential of WebRTC and the transition to the software telco through NFV and SDN.

The company built its own cloud-ready SBC which was more scaleable and better at handling media conversion and transcoding on a session-by-session basis than those provided by typical vendors in the market he told me. In their implementation, virtualized functions for media and signal handling allow the product to scale at the customer prem or in the cloud. He said carriers are concerned about NFV and whether they can deal with IP+IT+telco merged together.

Sequans Powers Innovative Pinyon Tech LTE Hotspot

February 27, 2014

A very large market for 4G happens to be India but the catch is the population is extremely price-sensitive. In order to provide the country with a solution which maximizes the LTE opportunity for carriers, Pinyon Technologies partnered with Sequans Communications to develop the AirWire LTE WiFi dongle, a unique device designed primarily for home/business connectivity.

Unlike most LTE hotspots, this device is clamshell in nature and packs a relatively huge high-gain antenna. The benefit to carriers is that their towers can be more sparsely located or alternatively the device will use less power.

Elitecore Technologies Speeds Carrier Roll Outs

February 26, 2014

One of the trends at MWC 2014 was that of speed. Time to market for carriers needs to decrease to keep costs down and allow them to be more nimble. One of the companies at the show, Elitecore Technologies recently announced a win which they credit in-part to their ability to help their carrier customer deploy very quickly.

In fact, Vaibhav Mehta the company's spokesperson told me they were able to deploy their integrated policy, charging and revenue management solutions at Lanka Bell in Sri Lanka to help them roll out next-generation services like prepaid-postpaid broadband, broadband data burst (LTE + Wi-Fi), VOIP, WiFi hotspot, ILL, SIP & VPN solutions.

How AT&T Will Become a Software Telco

February 26, 2014

AT&T recently announced their User-Defined Network Cloud designed to allow customers to have more control while giving them the ability to add new network services in almost real-time in an on-demand fashion. You have heard me drone on about how the software telco is going to be the future of the telecom market and AT&T effectively has confirmed this idea throug this announcement regarding their Domain 2.0 supplier program.

The idea here is to bring more innovation into the carrier equipment space by allowing CSPs to run software on top of virtualized instances on OTS servers, allowing them to have the same flexibility inherent in data centers and typical cloud-based solutions.

The idea here is allowing services like WhatsApp and others to be rolled out quickly on the carrier network in order to compete more effectively with OTT players.

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