Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #2

So excited to be back and share three more of the biz and tech expert types of people and businesses that typically...

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Have You Reserved Your ITEXPO 2019 Booth and Sponsorship? #1

Practically every year since year 2000, one of my companies DIDx Inc has showcased services with an ITEXPO booth and given back...

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Internet Trends and the Impact on Enterprise Communications

You might be wondering why last week I wrote about the Cisco VNI and this week I’m writing about the Mary Meeker...

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Enterprise Data Traffic Trends

  The Cisco Visual Networking Index (VNI) report is a great place to look for internet data trends.  I took a look...

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2018 Rhode Island Blockchain Summit Live Blog

About to start. The hashtag is #ribs2018.David Paolo Founder and CEO of G Media Studios kicks off the day - our MC....

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Edge Computing and the Impact on the Enterprise

Back in March, I wrote a blog on Edge Computing.  I received a few comments from readers, so I want to address...

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The Unique role of the Service Provider with a SmartHome

  As last week's blog described, a SmartHome is a complicated place today.  A service provider could tie all of these different...

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FixStream: Enterprise-Grade Operational Intelligence Across Hybrid Cloud

September 23, 2017

Mapping applications and infrastructure across clouds to allow rapid problem resolution

Enterprises continue to add applications, infrastructure and devices and quite often, the siloed nature of of business means various divisions don't talk to each other in a manner which allows the organization to optimize problem resolution. Even when the divisions do cooperate, the technology doesn't speak the same language. If digital transformation is the goal of business in this decade and beyond, can it be achieved if an organization doesn't have the ability to manage all of its technology efficiently?

FixStream is an operational intelligence and visualization platform which solves these problems for your company. They were recently named a "Cool" vendor by Gartner in Algorithmic IT Operations (AIOps). 



Why iPhone X Sales Will be Epic

September 22, 2017

The iPhone X is priced at $1,000 which is the first time a mainstream phone has an entry-level price with four-digits in it.

This led to weeks of media pundits explaining to us that $1,000 is a major milestone in pricing and that phone users will be divided into haves and have nots. Other articles explained what a big deal this extra digit is and how it changes everything and other alarmist headlines and story angles which seemed to try to tie into a theme of income inequality.

It's not surprising actually as every story now seems to be divided along political lines.

Here is what no other outlet besides us explained to you.

People who can afford an $800 phone can generally afford a $1,000 phone. This is especially true as via financing, the price difference will be about $3-$4 per month to upgrade from an iPhone 8 Plus to an iPhone X.

We explained this quite clearly a few days ago and now, as the iPhone 8 and 8 Plus have been released, the lines outside Apple stores aren't what people were expecting. Reporters who for some reason did not read our post and were subsequently uninformed, said customers were "missing."




Of course our readers were better informed than most.

People are gravitating toward the iPhone X not only because it is the best phone Apple makes but because it has a screen larger than the iPhone 8 Plus in the form factor of the iPhone 8.
















Why Google will Buy Bose

September 21, 2017

To compete effectively with Apple, Google needs to evolve how it does business. The most important area Google needs to worry about is the Android experience versus the one Apple provides. Apple does its very best to update the operating systems on even its most obsolete phones - ones going back years like the iPhone 5s. Android devices on the other hand seem to be designed to last a year or two - after that, depending on your phone, you're out of luck.

Basically, Apple worries about the experience, Google Android is more about a device.

Apple starts with the store and goes down to the processor level - they own it all.

Conversely, Android phones have numerous similar applications from the Android hardware maker and Google.





Coinbase Finally adds Support Line

September 21, 2017

In August we reported the many problems Coinbase has had in providing customer service to customers. The company has been impossible to reach by not only customers but reporters like us.

In response, the company did not reach out to us to respond to the many problems customers have been reporting. Instead, they added a customer support line: 888-908-7930.

Callers at this point can expect long wait times based on reports. Perhaps 15 minutes or so.



Here are the Two Wearable Tech Killer Apps

September 20, 2017

We were very happy to be chosen as a top ten wearable tech expert by Nex Band who asked us for the killer apps in this exciting field. If you want know my predictions and some of the others, feel free to read the whole post.



OK, if you read this far - maybe below the fold (the part of the screen you have to scroll to read - term comes from the days of the newspaper), depending on the resolution of your screen, you deserve to see my predictions without clicking. Still, please check out the original post for all the predictions.

There will be two killer apps for mobile in the foreseeable future. One is glasses-based and will be augmented-reality related.







Shocker! People Who Buy an $800 Phone can Afford $1,000

September 18, 2017


We have been reaching tech blogs and articles from some of the most respected writers in all of tech-dom and apparently they know something that we do not. People who can afford a phone which costs $800 and often $900 after it has been loaded with memory cannot afford $1,000. Articles discussing tech haves and have nots and the new status symbol of the iPhone X have us baffled.

Finally, there is some sanity in the tech blogosphere - the realization that the iPhone X is hurting sales of the iPhone X.

Apparently tech bloggers who have never priced anything themselves have no clue how the real world works.

The perceived difference between a $1,000 and $900 phone is negligible. Couple that with some degree of exclusivity as the X is the first bezel-free iOS device and the justification for dropping a few extra C-notes is easily made.

Finally, and this is what really annoys us about the bloggers - the vast majority of people have the ability to finance their phone over years.








C by GE Sol: Would You Buy a $200 GE Lamp?

September 18, 2017

Some time back we were fortunate enough to attend a breakfast meeting with Jack Welch in Stamford Connecticut. At the time, the Palm 7 was all the rage to give you an idea of how far back we're going in time.



Jack said two things which stood out in our minds.
  • A Palm 7 uses as much energy as a refrigerator when you take into account the servers it accesses
  • Chinese light bulb competition is brutal
On this second point, GE has turned to Apple's playbook of vertical integration to get around the problem of commoditization of their market. Instead of fighting the no-name brands head-on, the company has gone upmarket and sells a $200 C by GE Sol Lamp which includes the Amazon Alexa voice assistant.

Yes, you can assemble something similar by buying an Echo Dot from Amazon and some Philips Hue lights but this misses the point of the elegant simplicity of the Sol which is a piece of art in and of itself.



This new lamp C by GE Sol is part of the GE Lighting portfolio and was designed by Richard Clarkson. It not only works with voice commands but also via an iOS and Android app.



Here are some other features of this lamp:

  • Five Different White Lights: From crisp energizing light to help you stay alert in the office to soft, relaxing light to help you unwind in the family room, Sol has five white tunable light options for your control.

















Apple iPhone X Face ID May not be Secure Enough for Many Users

September 16, 2017



While Face ID is theoretically 20 times more secure than Touch ID at 1:1,000,000 chance of a false match as opposed to 1:50,000, there are some legal and societal reasons why we still believe it is less secure in certain situations.

Touch ID requires the owner to physically place their finger on a device. Face ID does not.

This may not seem like a huge deal but it has tremendous implications both legal and societal.

We pointed these issues out recently where we said the phone could be used without the permission of the owner in certain situations:
  1. Law enforcement holds phone up to person’s face to unlock it.
  2. Person sleeping or partially passed out – another person holds phone up to their face.
If a person is arrested or crossing a border or otherwise comes into contact with law enforcement, the authorities have the ability to take the phone from the owner. With Touch ID, assuming force is not used, the owner of the device would have to physically decide to place their finger on the phone to unlock it.

Face ID however makes this potentially easier for law enforcement. Now, all they have to do is place the phone up to the user's face.

We reached out to Apple about this matter and they replied with the following statement:

Our teams have been developing the technologies behind Face ID for several years, and our users’ privacy has been a priority since the very beginning.

Face ID provides intuitive and secure authentication enabled by the TrueDepth camera system and the A11 Bionic chip, which uses advanced technologies to accurately map and match the geometry of a user's face.















Apple's Face ID may not be Secure

September 14, 2017

After answering critics for years that the size of the iPhone was large enough in comparison to the ever-larger Android devices, the company finally capitulated and now makes phones it once implied we would never see. In 2013 they actually said larger devices don't fit in the hand. After the taller iPhone 5 was launched, that all changed. The iPhone 6 Plus became even taller and wider.

Apple made an important design decision with its iPhone X line.

MultiTech Continues IoT Leadership in LPWA and Security

September 12, 2017

One of the longest-running companies in the connectivity business, MultiTech has stepped up their IoT leadership. Specifically, in the world of LPWA. At MWC Americas the company demoed NB-IoT with T-Mobile. Company spokesperson Sarah Brown told me in an in-person interview that this is the first demo of its kind in the US.

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