Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Rich Tehrani Thoughts From California

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts. The Venetian...

Full Story »

GENBAND Kandy Goes Public at Ruby Skye

Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution...

Full Story »

Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

Full Story »

2 Ways to Maximize Your Vendor Relationship

As channel partners, we get hammered all the time to sell vendor's stuff - even if it is unreasonable or doesn't...

Full Story »

The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have...

Full Story »

The Cat Video Index: A Simple View of Data Costs

By: Andy Porter, Product Manager in the Payment, Policy and Charging department at Alcatel-Lucent

The Economist has its famous Big Mac index for comparing buying power across countries. But I wanted an index that focuses on the cost of mobile data usage. That meant I had to find a data-charging equivalent of the Big Mac. I needed an item that crosses cultural boundaries, is universally understood and is available worldwide.

I considered many possibilities. But the answer arrived when I saw my daughter laughing at a video of a cat playing a piano. Obviously, the mobile data equivalent of the Big Mac is the YouTube video. It’s a universally available service that is easily measured in quantitative terms, making it ideal for comparing mobile data costs.

In honor of my daughter, I chose the classic “piano-playing cat” as the baseline video. And by the way, this cat video has been viewed over 34 million times, proving its suitability as a baseline.

Full Story »

THE SECRET VALUE OF VoLTE - WHAT'S IN IT FOR CONSUMERS

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Today’s consumers want faster mobile broadband, and lots of it. That’s the dominant fact shaping Mobile Service Providers’ competitive strategies. So let’s look at what you can offer these valuable subscribers with voice over LTE (VoLTE).

Full Story »

test entry by Tom 2

January 14, 2014

JetBlue Customer Care - Even Ponzi Would Be Horrified

January 7, 2014

Having been unfortunate enough to be part of an eight-hour weather-related delay as a passenger of flight #411 on January 4, 2014, my fellow JetBlue customers and I found out just how amazingly crappy the airline's logistics and service levels could be.

After we lost an entire work-day each, we waited yet another hour for luggage to come out - when it finally did it was for a different flight... A cancelled flight.

Frequent tweets to the airline and calls from passengers met with rude responses infuriating my these passengers who tweeted about their experiences.

Braven Intros New Wireless Stereo System at CES 2104

January 7, 2014

Braven showed off an entire wireless home audio system at CES 2014 with a few twists to give you advantages over some of the other players in the market such as Sonos. The company's Vibe series pictured above features a sharp aluminum and black look to differentiate it from most everything on the market. Moreover, the speakers are battery operated and bluetooth-ready meaning they can be useful in applications where your home WiFi network doesn't exist.

If you like the industrial look of these systems and additional functionality of bluetooth integration and battery-operated speakers, then the Vibe system could be a good choice for you.

Wahoo Fitness Adds Motion Tracking to TICKR Heart Monitors

January 7, 2014

One of the big trends at CES 2014 is wearable technology and another is fitness. Put them together and you get the Wahoo Fitness booth. I spoke with Mike Staska VP Sales & Marketing at the company and he told me about the company's TICKR heart strap which now has motion technology built in. It can tell you calories burned, speed and distance as well and can help you determine how to run more smoothly to avoid injury.

Trying to get to CES 2014

January 4, 2014

I am trying to get to CES and so far it has been a challenge. My morning flight was met with a late ride to the airport followed by the longest lines at JFK I probably have ever seen. The storm yesterday which turned out to be much milder than predicted, cancelled lots of flights causing chaos here at the airport. My flight is delayed six hours and to make matters worse the JetBlue WiFi in the terminal doesn't work.

How Wearable Tech Made Corning's Day Made of Glass Obsolete

December 24, 2013


If you want to marvel at the future of wearable technology as well as augmented reality, take a look at this video from Atheer Labs which shows just how fast things can evolve before our eyes. Just a few years back Corning wowed many with their Day Made of Glass video series which envisioned a world where every surface was intelligent thanks to their smart-glass solutions. Now however we see that augmented reality in many ways alleviates the need to add glass to every surface we come in contact with.

Almost overnight the concept of wearable technology has wiped out potentially tens of billions of dollars of extra spending to touch-and-display-enable our world… Wow. Talk about a disruptive technology – smart glass getting disrupted by smart glasses.

Tech Pioneer Philippe Khan Speaks at Wearable Tech Expo Next Week

December 5, 2013

Philippe Khan is one of the tech entrepreneurs and visionaries who really defines the term successful serial entrepreneur and inventor. In the 1980s he was CEO of Borland, the company which made a number of programming tools and eventually purchased Paradox, the most-popular full-featured PC database program. TMC, the company where I am CEO ran on both Turbo C and Paradox in the eighties and I was the person in charge of the programming and running IT at the time. I first used Turbo C in college on a 286 clone that I believe ran at 10 or 12 MHz. Thankfully Turbo C was a fast compiler.

Dell Tablet Ad Takes on Apple and Android

December 3, 2013


Microsoft is having a tough time this holiday season - lets face it, Wal-Mart alone sold 1.4 million tablets on Thanksgiving. This is exactly why the company and its hardware retail partners and Intel desperately need a piece of the tablet pie.

The result? The companies finally put out an ad - really its a Dell ad for the Venue 8 Pro which is worth watching. It features a traveler on an airplane who has no space and is still able to work with his office apps and more.

I am left wondering though - since Microsoft is now the proud owner of Skype - a consumer technology which could entice potential buyers, why not mention it in the ad somewhere?




Should We Shop on Thanksgiving?

November 28, 2013

If there is one thing that's made this country and many others great, it's tradition. I don't mean to get all Fiddler on The Roof here but many traditions are fantastic. Like family dinners, brunches and other things which have positive societal impact. One of these of course is Thanksgiving where families gather together and spend the day.

Microsoft Strikes Back at Chromebook

November 27, 2013

Amazon’s second most popular laptop result when you search for the term and sort by best sellers is the following Samsung Chromebook. Moreover, Chromebooks have been popular on Amazon for quite some time. As if the threat from smartphones and tablets weren’t enough to scare the daylights out of Microsoft’s PC division, the Chromebook threat seems to be really inflicting damage. This is the reason Microsoft is “striking back” with an ad campaign featuring Pawn Stars cast explaining a Chromebook is not a real laptop, doesn’t work when there is no WiFi and goes on to explain that Google tracks you in order to show you ads and of course there is no Microsoft Office.



This is negative advertising at its finest – it is interesting though that Microsoft has to explain a lot about Chromebooks before it can bash them.

Featured Events