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Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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How AT&T Will Become a Software Telco

February 26, 2014

AT&T recently announced their User-Defined Network Cloud designed to allow customers to have more control while giving them the ability to add new network services in almost real-time in an on-demand fashion. You have heard me drone on about how the software telco is going to be the future of the telecom market and AT&T effectively has confirmed this idea throug this announcement regarding their Domain 2.0 supplier program.

The idea here is to bring more innovation into the carrier equipment space by allowing CSPs to run software on top of virtualized instances on OTS servers, allowing them to have the same flexibility inherent in data centers and typical cloud-based solutions.

The idea here is allowing services like WhatsApp and others to be rolled out quickly on the carrier network in order to compete more effectively with OTT players.

Xceed Looks to Boost Wireless Test Productivity

February 26, 2014

A major challenge for wireless operators is managing their networks in a cost-effective manner and one company looking to help with the challenge is Xceed Technologies. I spoke with Bary Azmi CEO & President and Asokan Sethu CTO (pictured right-to-left) of the company to learn more about how their Xynergy Correlation Platform helps carriers.

The pair explained that they take any drive-test equipment data and make it visual and actionable, allowing for business and marketing strategies to be more easily developed. Moreover, the company touts its goal of ensuring the data is seamless across engineering and marketing, allowing these departments to "speak the same language."

SOTI Aims to Make Android More Enterprise Ready

February 25, 2014

Customers deploying mobility solutions have a major challenge in deploying secure solutions to their clients in a BYOD environment. Enterprise Mobility Management is a growing space and at MWC 2014 I had a chance to meet with Carl Rodrigues, President & CEO of Soti and Roula Vrsic, VP of Marketing to learn about how their company helps enterprises maximize their workflow productivity.

Vrsic said enterprises are looking to maximize the number of applications they roll out on mobile. She mentioned how healtchare is going mobile but we may not have envisioned this trend some years ago.

ResponseTek Looks to Boost CSP Service Levels

February 25, 2014

The fundamental question which drives all business is did my customers have a good experience today. The bigger your enterprise gets, the more difficult it is to determine. ResponseTek holds the entire organization accountable on a minute-by-minute basis to ensure customers get the experience they are promised. When this doesn't happen, you get big churn rates - which can be as high as 20% in the telecom sector.

PayPal Unveils Innovative Payment Solutions at MWC 2014

February 25, 2014

One of the more exciting companies at Mobile World Congress 2014 in Barcelona has to be PayPal as they announced their payment solutions are built into Samsung Galaxy S5 allowing you to pay with your finger. Also the PayPal app is built into the Galaxy Gear smartwatch and phones - allowing you to check in at retailers at standard check-out locations or using PayPal beacon. This is the first instance of PayPal in the wearable tech space BTW. The way it works is the first time you walk in to a retailer, you give the beacon permission to bill you and after that, they check you out as you walk by.

JDSU Focuses on Cost-Effective Customer Experience Assurance at MWC 2014

February 25, 2014

Carriers are seeing challenges with their operations from a predeployment and test perspective as well as monitoring. Moreover, these CSPs are grappling with network monitoriing costs which are scaling in a linear fashion with traffic growth. Heavy users could be using 10x more data on LTE over 3G for example meaning if something isn't done, monitoring costs will go through the roof. This is why many carriers are going probe-less in their network monitoring departments.

Astellia Shows Carriers at MWC How to Optimize Wireless Spectrum

February 25, 2014

As mobile subscriber growth continues, one challenge will remain - spectrum limitations will be a potential consideration in certain areas and perhaps across a carrier's footprint. This is where Astella comes in, the company helps reduce bottlenecks in mobile networks - specifically the radio frequencies, allowing better customer experience. Rajesh Sharma, President of Global Sales & Customer Operations spent some time explaining how his company's tools can determine where the subscriber is, what they are doing and what their experience is. He beleives this is how his company differs from other players which give you broader measures of network quality.

HP Outlines its NFV Initiatives at MWC 2014

February 25, 2014

Werner Schaefer the VP of Network Functions Virtualization at Hewlett-Packard spent some time with me at Mobile World Congress to discuss the numerous carriers the company is working with to push NFV forward. Here at the show, HP discussed how they will accelerate their move to NFV through its OpenNFV initiative which will speed up deployments of the technology. Schaefer explained there is a huge architechture play at work here - beyond OPEX and CAPEX savings.

Comverse Helps CSPs Master the IP/4G World

February 25, 2014

At MWC 2014 in Barcelona, I had a chance to catch up with Yariv Geller the VP, Coorporate Marketing at Comverse to learn how the company is helping communications service providers migrate to a new world of social, IP and 4G. We followed up on my conversation with the company at the show last year which focused on the company's embracing of social networking. He further discussed the company's integration with Facebook allowing carriers to determine the interests of its users. This is acheived via Comverse ONE and its marketing-oriented policy solution (PCRF) and analytics which enable new monetization paradigms.

Vantrix Helps Boost Video ROI For Carriers

February 25, 2014

With the tremendous growth of video consumption taking place across operator networks there is a move on to improve the quality of what consumers see. One company, Vantrix Corporation was at MWC 2014 to show how this can be done. You might recall I reported on my meeting with the company's Mark Hopper last year. In a conversation today with Don Vendetti and Chris Witeck, I had a chance to learn how this 10-year old company is providing media transcoding and delivery solutions to mobile devices.

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