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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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API of the Week: Kaltura Cloud Platform Helps Build Video Solutions

June 10, 2016

Web video is a booming area of the internet – for example, companies like Streamago and Musucal.ly are seeing hypergrowth rates once they achieve viral critical mass. Another Example is LevinTV, a popular spinoff of the Mark Levin Radio program. Just as cloud has made it possible to inexpensively scale general-purpose tasks, some companies are looking to provide specialized services such as video, to allows content producers and aggregators to quickly launch a new business. One such organization is Kaltura.

Did AI Just Kill Your SEO Strategy?

June 6, 2016

Online communities solve the problem of Google RankBrain AI destroying your search rank

Confusion! In the past five years the world of SEO has been thrown into a frenzy with competing ideas and actions at odds with one another. For example, Our media site TMCnet and its numerous family of sites have millions of pages of content and on a given day, we will get emails from one company asking us to add links to an article and another email from a similar company asking us to remove the links. We try to comply in all of these cases but it is obvious that the SEO industry is spending tens of millions of dollars on driving in circles.

Your API Could Get You Sued by the FTC

June 4, 2016

A Harvard Business School Professor makes the case why Uber and other companies could violate antitrust laws via their APIs





Uber routinely argues their service shouldn’t be regulated like taxis – the company is increasing competition and should be left alone. This is a compelling case on many fronts as the service is better for consumers as it can provide lower prices than taxis. In addition, because prices are lower, they can make a solid case that employment increases as more people are inclined to let others do the driving.

Twitter and Yahoo to Merge?

June 3, 2016

Will Amazon, Google and Apple Beat you to the Smart Machine Future?

June 1, 2016

Look no further than the latest news to see how cognitive computing is the future of computing. Chatbots and smart machines will increasingly help us search for things we want, communicate with others and generally make our lives easier. Many of the things you might use a personal assistant for today – or a specialized website or service will be provided by such bots.

Google Now, Siri and Alexa are every-day examples of this technology in action.

Windows 10 Includes Flipboard and Candy Crush Bloatware

May 29, 2016

Its Memorial Day weekend and while most of you are out in the park, having hot dogs, etc., I'm captivated with my new Microsoft Surface Book and how productive its making me. I may review it at some point in the future but for now the only problem I seem to have noticed with the hardware is the latch seems to lock and unlock repeatedly (when I press the button) - its not a very well-designed system. I don't plan on using it as a tablet so I am not too concerned about this issue. What is annoying though is for a device which is supposed to get 11-12 hours of battery life, it seems to tell me I will get 7:30.



But what is even more upsetting is I found Candy Crush Soda Saga in my Task Manager but when I went to Programs and Features to get rid of it, it isn't there.



EEOC Finds Silicon Valley filled with Racist, Sexist Criminals

May 27, 2016

Expect the summer of deflection to continue.

I have discovered the reason that there is a lack of diversity in Silicon Valley. It is because HR managers there are actively discriminating against women and minorities.

Michelle Maisto over at eWeek explains it all in a piece titled, Tech's Problem Is Bias, Not Qualified Candidates: Report.

API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

May 24, 2016



As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to an internal ecommerce site and bricks and mortar, companies need a way to sync inventory, orders and data. This is where solutions from Stitch Labs come in… In addition to business analytics, they have over 30 integrations with sales and accounting solutions. They also have an API which gives customers such as Nomad, tremendous flexibility.

All About the API: The One Developer Event You Need

May 19, 2016

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need. If you have a sports car, you likely also need an SUV so your kids cramped in the backseat don't end up with deformed legs. If you have an iPhone, you likely also want an Android or Microsoft tablet because there are just some things iOS doesn't do very well.

So let's see if we can rephrase, shall we?

How Google Defends Its Monopoly Against the Trump DoJ

May 19, 2016

Updated May 20th, 2016. Yesterday's post was clearly in Beta.

Tim Cook wants to put a dagger in Google’s heart and this is how he could do it

They own the market. Google has a monopoly in search. Anyone who buys ads from the company or competes with them knows this.

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