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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Interactions 2014 Live Blog

June 3, 2014

I'm here in Indianapolis, Indiana and will be live blogging the Interactive Intelligence Interactions 2014 event where I expect to break some big news. Moreover, I will be the MC of the CX Hot Trends (customer experience) Event which kicks off this afternoon and tomorrow. More to come soon!

8:30 am

Edward Snowden Interview is Quite Revealing

May 29, 2014

If you missed the Edward Snowden interview what you should know is he tried to use proper whistle-blower channels to get the word out about the US population being spied upon. This has been confirmed in fact by NBC News. He was generally told to shut up and it was explained to him he better not go public with the information he had.

Moreover, he went on to say that virtually all electronics can be turned into a microphone remotely and other truly scary things to anyone who takes their freedom and civil liberties seriously.

One other point is he says he was at a much higher position in our intelligence services than the government and president has told us. Take a look and decide for yourself who you believe is more trustworthy.





NTT Communications Becomes an NFV-Fueled Software Telco

May 29, 2014

In a press conference, NTT Communications unveiled today the first global NFV and SDN network. Touting the fact that CIOs and service providers need to more heavily focus on their networks, the company said these technologies will create a bigger wave than the internet for carriers.

They say the level of disruption is tremendous.

If you’ve read my comments about the birth, potential and future of the software telco business (more), you can see I agree in general with what the company is espousing.

Microsoft, Facebook, Skype Round out Must Know News

May 28, 2014

Memorial Day has indeed ushered in a big week for tech news, starting with an EU antitrust review of Facebook’s WhatsApp acquisition which has been approved in the US. According to the Wall Street Journal:

The social-network company has approached the European Commission, the EU's central antitrust authority, to ask it to review the blockbuster deal, people familiar with the matter said. The commission has informed national competition authorities of the request, one of the people said. The move, which may lead to an official investigation at EU level, could enable Facebook to avoid potentially burdensome antitrust probes in multiple EU countries.

UneBobine, the most Versatile Smartphone Charger Around

May 27, 2014


In a sea of me-too accessories, the crowd-funded Une Bobine stands alone as a charging, syncing cable which also happens to be a stand and dock. The flexible neck of the unit is unlike any cable you have seen… It has virtually infinite positions in which you can bend it and twist it as you make your iPhone an even more intimate part of your life. The dock I tested was specifically designed to work with the iPhone 5 series including the 5s and 5c. Android devices are also supported.

Microsoft's Surface Pro 3 is an Ultrabook in Tablet's Clothing

May 21, 2014

To be blunt, Microsoft totally blew its lead in mobile, has tried to come at the tablet market twice with Surface variants and now has decided that instead of a tablet vendor they will become a laptop vendor. In other words, they couldn’t cut it in the tablet space so they decided to move up-market (or down depending on perspective) to go after the Ultrabook segment.

And suffice it to say the Surface Pro 3 has what it takes to take on most every competitor out there – which of course makes us wonder exactly what Dell, HP, Samsung, Acer, Asus, Lenovo and others are thinking right now. Well, we do know but this is a family blog after all and profanity has no place in it.

Truphone's Vastly Expanded International Roaming Plan

May 21, 2014

Truphone bills itself as the first global network operator and in an age where international roaming bills can run up quite quickly, having the company in your corner can make predictable international voice, data and text pricing a reality. As a reminder, in order to use the service, you need an unlocked device and a supplied SIM card. The last time I covered (see below) the company they were introducing their international sharing plan and since then they have added countries – there are now eight. The service allows you to not only travel to various countries using a pool of international minutes; you are also given local international numbers.

Will Vobi Make Enterprise Social a Reality?

May 20, 2014

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce and with them bring a golden age of collaboration, replacing email and many other pieces of software in their wake. Huge bets were made in the area. Microsoft bough “enterprise Twitter” service Yammer, Cisco spent a fortune to launch Quad.

Revolabs Forging Ahead in Conference Phones

May 14, 2014

 

At the Metaswitch Forum 2014 event I had a chance to catch up with Randall Lee of Revolabs to learn about the company's latest activities. I came away thinking the company has a solid opportunity to take share in the conference phone market.

 

The company that once specialized only in the professional AV market has recently become a wholly owned subsidiary of Japan's Yamaha.

Metaswitch Forum 2014 Live Blog

May 13, 2014


Metaswitch Forum 2014 will kick off soon, stay tuned.

Any second now - its 8:05 am in New Orleans

The event has kicked off with a keynote presented by Steve Gleave - which has been preceded by a few well-produced videos. The idea so far is tying in the theme of the event "The brains of the new global network" with Steve's brain. The cast of characters behind the scenes show how they tinker with Steve's brain - he eventually comes out on stage on a Segway with Harley Davidson sound-effects.


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