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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Does Tesla Know Proprietary is Typically Wrong?

August 4, 2014


BMW is working to build a charging network and unlike Tesla who is using proprietary tech, they are utilizing the SAE Combo 1 plug  inlet that American and German automakers have adopted for quick charging. Using this system, a battery will reach 80% charge in 30 minutes which is still way too-long when compared to gas. Still, if you believe electric cars are the future, then the proprietary versus open debate will likely be important to you. Typically it is the open system that wins.

Expect adapters to eventually be available to plug any car into any charging station.


How to Get AT&T to Fund Your IoT Idea

July 31, 2014


IoT and M2M developers - here is some exciting news.

It Isn't that often that you can develop something for what is supposed to be one of the largest market opportunities ever and at the same time get the support of a major telecom carrier. Oh, and I almost forgot to mention you could also get $5,000 in the process and a Samsung tablet.

Fast Pitch sponsored by AT&T takes place Wednesday, August 13, from 2pm-4pm in Las Vegas at M2M Evolution which is collocated with ITEXPO.

AT&T judges will listen to three minute pitches at booth 601. Two winners will be chosen to receive $5,000, a Samsung Tablet, and invaluable feedback from the company. There will be a judges choice winner and an audience choice winner.  





Expect Sprint to Lower Prices After 4G LTE Upgrade is Finished

July 31, 2014


Sprint CEO Dan Hesse is watching the price wars in mobile from the outside as he hasn't been able to compete in the latest round of price reductions being led by T-Mobile.

"We're balancing strength of the network versus how quickly we have to move," he said in a CNET interview.

The challenge the company faces is stock analysts say their valuation is high and if they lower prices without getting a large number of new customers, they end up hurting themselves from an earnings perspective.

Here is a good excerpt from an article worth reading on CNET:

The reintroduction of the 30-day guarantee, which Hesse announced last month, is one of the ways Sprint is trying to change its reputation. The announcement came just a week after T-Mobile launched its own Test Drive program.

In markets where Sprint Spark -- the company's name for its enhanced LTE service -- is available, the connection is actually pretty fast. The problem is there are only 27 markets able to get Spark.

A big priority in the marketing will be getting people to understand the improvements to the network, Hesse said. But he acknowledged that there remains a lot of work with the upgrades.
Bottom line: When the network is ready - in other words more competitive with other providers on a nationwide basis, expect the company to more aggressively compete for new customers through lower pricing.













Should You Sell Companies that Actively add Diversity

July 24, 2014

Something fascinating is happening in the world of tech. It would seem that based on the comments of some, the entire industry is racist and has somehow avoided lawsuits. As a result of high-profile accusations, Twitter like others in silicon Valley has recently posted that they will start to increase their diversity. They explain they will be more proud of themselves if they are more diverse.

Wearable Tech Expo 2014 Kicking off in NYC

July 22, 2014

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday of this week. Today, the Fitness and Sports Technology (FAST) event will take place. Here is a photo of some of our team, important links and a schedule which gives you an idea of what is happening. Hope to see you here.

Top Business Scams to Watch For

July 19, 2014

As a young child I was fortunate enough to get to work with my father and he used to teach me about things to look out for in business. The first story I ever heard about unethical business practices was a company that sent small bills for snow plowing to companies and the accounts receivable departments assumed they were legitimate and just paid them. Only when they sent a bill to an area of the country where there was no snow did they get caught.

The premise of the scam was that a company is likely in need of the service you are fictitiously billing for, so there is a high degree of likelihood they will pay because the bill is too small to check.

Meet The TMC Editorial Team Next Week in NYC

July 17, 2014

9 Shocking Facts about the Nasdaq Breach by Russia

July 17, 2014

In October 2010, the FBI determined malware, most likely from an intelligence agency of another country had snuck into the Nasdaq’s central servers.

The following facts are the most shocking:



  1. Several different groups were operating freely on Nasdaq computers, some of which may have been in the exchange’s networks for years, including criminal hackers and Chinese cyberspies.
  2. Basic records of the daily activity occurring on the company’s servers, which would have helped investigators trace the hackers’ movements, were almost nonexistent.
  3. The website run by One Liberty Plaza’s building management company had been laced with a Russian-made exploit kit known as Blackhole, infecting tenants who visited the page to pay bills or do other maintenance.
  4. The situation was so bad, one investigator referred to Nasdaq’s computer banks as “the dirty swamp.”
  5. There were indications that a large cache of data was stolen, though proof was scarce, and it was hard to see what was spirited out.
  6. A subsequent investigation showed systematic security failures riddling some of the most important U.S. financial institutions.
  7. Many of them were vulnerable to the same attack that struck Nasdaq. They were spared only because the hackers hadn’t bothered to try.
  8. By mid-2011, investigators began to conclude that the Russians weren’t trying to sabotage Nasdaq.

Zocalo: Amazon Just Fired a Gun at Microsoft, Oracle and Dropbox

July 10, 2014

Amazon has made its name in ecommerce and cloud but its next frontier may be productivity applications and in the process, they may disrupt the entire enterprise software and cloud market. Zocalo is a new service from the company which allows the sharing of numerous document types with full version reviewed support and the ability to store files in specific geographical locations for compliance reasons. It works across devices (pretty much all of them), continents (files can be stored in the US and Europe (Ireleand) as of today) and can communicate with Active Directory if required. File transfers are encrypted and documents can be shared internally and externally.

The PBX Squeeze and How You'll Benefit

July 3, 2014

The following diagram is borrowed from the substantial cranial database of TMC partner in WebRTC Expo and UC University, Phil Edholm who was a major tech driver at Nortel and Avaya for decades. It was modified a bit by me.



The state of the PBX market can be summed up by this chart showing existing vendors getting squeezed between Microsoft coming from the OS down, Cisco coming from the router out and cloud and open-source coming from the bottom up in terms of pricing. In short, it is a tough time to be a PBX vendor.

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