Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Effectively Telling Your Product's Story

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

Full Story »

Dialogic and Cisco Round Out Day's NFV News

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

Full Story »

The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
<

Full Story »

WebRTC: The Revolution Won't Occur Without a Media Server

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

Full Story »

Software Telcos Based on NFV Want Less Equipment Provider M&A

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

Full Story »

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

Full Story »

Business Video and Queen Lead Guitarist Brian May

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

Full Story »

Be at the SDN Workshop at ITEXPO

January 18, 2013

One of the most important trends in networking and communications is software defined networking or SDN. At your request we have put together an SDN preconference at ITEXPO in Miami which teaches you everything you need to know about this emerging topic. Come to the show and boost your career and company by staying on top of this hot trend which is transforming networking the way virtualization has transformed computing.

What you’ll learn at the show on January 29th:

  • Detailed overview of SDN
  • Examination of the technologies and components involved in SDN
  • Summary of the use cases of SDN
  • Comparison of the players involved in moving SDN forward
  • Expert analysis on what SDN could mean for networking as we know it.
I hope to see you there.

HTML5 Finally Eating Apple's Profit

January 18, 2013

I have discussed for some time how HTML5 will loosen Apple’s grip and decrease the amount of revenue the company makes from apps. Case in point, Amazon recently started touting the Cloud Player app which runs on iOS but allows you to purchase songs via HTML5 using the web browser Safari. The point is by using the web, Amazon sidesteps the 30% cut Apple usually takes from sales which take place via apps on their platform.

How painful will this be for Apple?

StartUpCamp 7 at ITEXPO Miami has Heavy Hitters

January 18, 2013

StartUpCamp 7 at ITEXPO in just over a week will not only have past Apple CEO John Sculley as a keynote speaker it will have an all-star panel of judges outlined below:

  • Craig Walker, CEO of Firespotter Labs, a telecom focused incubator that's launched UberConference, Nosh, NoshList and Jotly since its founding in April 2011.
  • Jeff Uphues, Vice President, Cbeyond, a leading communications provider that delivers cloud services and communications to SMBs.
  • Gerry Dehaven, Senior Partner, QAdvisors, a top merger and acquisition firm deeply rooted in technology, communications and business services.
  • The panel will be moderated by serial entrepreneur Gary Pudles, CEO of AnswerNet which was recently named a 'Best Run Company' by SmartCEO.

Come check out and vote on the top startups in sunny Miami. Register here.

Miss America to Drive Fitness App Adoption

January 18, 2013

Remember yesterday when senior editor here at TMC Peter Bernstein said fitness apps would be a fad? Well he may be dead right but he may be surprised to learn that Miss America used a fitness app and social platform called Fitocracy to get in shape. I must admit Business Insider describes it far more effectively than I do when they call it “Top Bikini Shape.”

Although Peter could be right – part of his point was that downloading a fitness app is like joining a gym – it’s using the fitness app which becomes more challenging over time.

FCC Commissioner Adelstein Speaks at ITEXPO/Super WiFi Summit

January 17, 2013

Many people who read that former Apple CEO John Sculley is speaking at ITEXPO wondered why I didn’t mention former FCC Commissioner, Jonathan Adelstein is also speaking. I really didn’t have an answer except to say a post will be forthcoming on the matter. Here is that post.

Mr. Adelstein will deliver a keynote address on “Investing in America’s Wireless Future” at Super Wi-Fi Summit on Wednesday, January 30, at 9 a.m.

It's an App Eat App World

January 17, 2013

Peter Bernstein has a great analysis piece on how the Unilever/Slim-Fast empire is struggling in-part because the company was too slow to come out with an app as well as the fact that other competitors have expanded their offerings to match the company or even take the lead. Personal experience has shown that the majority of my friends and acquaintances are now using apps to track their fitness – running and/or eating via calorie counting.

It’s amazing to me that even a company which profits handsomely from items sold in grocery stores can lose share because it didn’t provide apps on smartphones. This is in contrast to Starbucks who I tweeted about earlier this week – they really think mobile and social are crucial to their future.

Awareness Ads Important but Often Forgotten

January 17, 2013

I'm sitting here at a restaurant called Tengda in Darien, CT a stone's throw from my office just thinking about how I came to know about this restaurant. You see I've eaten at Tengda before - but I didn't know they had a location right by my office. In fact when the weather is warmer I often walk here - its probably just over a mile away from TMC's River Park headquarters.

The point is I found out about this location through one of the daily deal sites - it was likely LivingSocial but perhaps Groupon.

New Bluetooth Tech Lets You Find Anything

January 16, 2013

With the tens of thousands of people roaming around CES its amazing that I ran into contributing writer to TMCnet - Doug Mohney. I actually saw him twice - without any planning. But now that I read one of his pieces from the show regarding tracking devices that will use low-power bluetooth and not run out of battery for a whole year, I have to wonder if he stuck one on me.

According to Doug:

Based in Florida, SSI America has been developing Bluetooth devices for over 12 years for large companies.

Will Revealing Online Identities in China Change Advertising?

January 16, 2013

There is a great debate going on in the analyst community regarding whether Chinese regulations requiring Internet users in China to use their real names will boost revenue for search engine leader Baidu. We often hear that Facebook has more valuable traffic because all the users are known but this misses the point that purchasing intent isn't always known - even if you know who a person is online.

But having search intent which could lead to purchase intent coupled with the real name of a user which can be cross-referenced in CRM systems and demographically analyzed could lead to higher cost per click from advertisers.

In the US and EU there are all sorts of privacy laws prohibiting advertisers and other companies from following you too closely.

Tehrani's Best of CES 2013

January 16, 2013



There was so much to see at CES – here are some of my favorites. Qi wireless charging, impossibly thin televisions and the smallest electric vehicles on the market are some of my top picks. I hope you like the video.

Featured Events