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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Astellia Shows Carriers at MWC How to Optimize Wireless Spectrum

February 25, 2014

As mobile subscriber growth continues, one challenge will remain - spectrum limitations will be a potential consideration in certain areas and perhaps across a carrier's footprint. This is where Astella comes in, the company helps reduce bottlenecks in mobile networks - specifically the radio frequencies, allowing better customer experience. Rajesh Sharma, President of Global Sales & Customer Operations spent some time explaining how his company's tools can determine where the subscriber is, what they are doing and what their experience is. He beleives this is how his company differs from other players which give you broader measures of network quality.

HP Outlines its NFV Initiatives at MWC 2014

February 25, 2014

Werner Schaefer the VP of Network Functions Virtualization at Hewlett-Packard spent some time with me at Mobile World Congress to discuss the numerous carriers the company is working with to push NFV forward. Here at the show, HP discussed how they will accelerate their move to NFV through its OpenNFV initiative which will speed up deployments of the technology. Schaefer explained there is a huge architechture play at work here - beyond OPEX and CAPEX savings.

Comverse Helps CSPs Master the IP/4G World

February 25, 2014

At MWC 2014 in Barcelona, I had a chance to catch up with Yariv Geller the VP, Coorporate Marketing at Comverse to learn how the company is helping communications service providers migrate to a new world of social, IP and 4G. We followed up on my conversation with the company at the show last year which focused on the company's embracing of social networking. He further discussed the company's integration with Facebook allowing carriers to determine the interests of its users. This is acheived via Comverse ONE and its marketing-oriented policy solution (PCRF) and analytics which enable new monetization paradigms.

Vantrix Helps Boost Video ROI For Carriers

February 25, 2014

With the tremendous growth of video consumption taking place across operator networks there is a move on to improve the quality of what consumers see. One company, Vantrix Corporation was at MWC 2014 to show how this can be done. You might recall I reported on my meeting with the company's Mark Hopper last year. In a conversation today with Don Vendetti and Chris Witeck, I had a chance to learn how this 10-year old company is providing media transcoding and delivery solutions to mobile devices.

DTS Listen Helps Boost ROI on Mobile & Video

February 25, 2014

Two-thirds of mobile bandwidth will be used for media streaming meaning consumers need to be engaged in the content and enjoy it or they will tune out says Geir Skaaden (pictured above) of DTS Listen. The challenge he says is how to keep the quality good with limited bandwidth. He says his company enables big sound for your small screen. He went on to explain the cinema sound you experience is the exact opposite of mobile sound today.

Pondering Big Data Before MWC over Spicy Tuna

February 22, 2014

This weekend I am attending a wedding in Florida just before I take off to Mobile World Congress in Barcelona. As luck would have it I was doing a demo with the founder of the new Pele King of Football App who happens to be down here with me. The app is really cool by the way and I hope to cover it in a later post. While doing the demo, my iPad came loose and hit the table.

Why Your Company Needs a Wearable Tech Strategy

February 16, 2014

The wearable future is indeed upon us as it seems every company in tech will have to seriously map out a wearable technology strategy right after they ensure their mobile strategy is working as well as possible. Taco Bell recently announced customers will be able to use a smartphone to buy food at their drive thru locations -other companies have been doing so for a while but for those on the sidelines, this news probably was the push they needed to put 100% behind mobile commerce.

This weekend has some good reading on what some of the major companies in tech are up to. First off we have Google - they recently purchased a huge hanger for blimps which speculators beleive will be used for Project Loon, Google's base station in the sky concept which in theory could provide free, balloon-based wireless access throughout the world.

Nomad ChargeKey is a Must Buy

February 14, 2014

There are few products which I see which are worthy of me carrying with me everywhere but the Nomad CHARGEKEY is one such item as it fits in a wallet and allows you to charge an iOS Lightning device from any USB power source. There isn’t much to say about it beyond you need to have one with you for emergencies. Everyone who has a mobile device should go out and purchase one right now. It even fits on a keychain.

Why I'm Neutral on the Comcast, Time Warner Cable Deal

February 14, 2014


There has been lots of controversy over the merging of two of the largest cable companies Comcast and Time Warner Cable. Concerns range from fear of a monopoly to worse customer service to higher fees and data caps. Jim Edwards at Business Insider for example says you will get screwed if the merger goes through.

Consumers Union thinks if the merger happens, prices will increase and service will suffer.

Cloud Cruiser Azure Support Boosts Cloud Savings

February 10, 2014

Hybrid clouds are gaining momentum causing organizations to question whether they are allocating their compute resources as effectively as possible. One solution to this problem is provided by Cloud Cruiser who announced today they now support Microsoft Azure meaning companies can now compare this platform to Azure Pack and others to determine which is better for their particular applications.

In a conversation with Dave Zabrowski, the Founder & CEO he told me his company’s solution allows an organization to keep workloads in the lowest-cost location. He says, their Hybrid IT Cost Advisor makes recommendations taking into account real estate, energy, the cost of the various hardware and more.

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