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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

API of the Week: BetterWorks Boosts Business Performance

As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions...

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Change: Musical Chairs

This has to be the busiest year ever for musical chairs. People are company hopping like crazy. And companies have been...

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Voice Revenue Decline - Scary or Under Control?

In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing...

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Tech Culture Awards Status

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program...

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Brexit Could be Yuuuge for China

A freer people are a happier people In the past eight years world history has changed in an unprecedented way. Just this...

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Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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How The Marketing Behind U.S. Presidential Campaigns Works

July 27, 2015


While social media has become a big factor in political donations in the last decade or so, its worth pointing out a holistic approach to campaign donations includes the phone. Telephone marketing is a very effective way in fact of reaching customers - which is why it became a victim of its own success - with an eventual government Do Not Call List. This list doesn't apply to political campaigns and moreover, the phone can be even more effective for politicians as a result of less competition from companies giving you free vacations if you listen to a time share presentation.

Recently, Infocision Management Corp, one of the highest-quality marketing outsourcers/partners I am aware of started calling for campaign contributions for Doctor Ben Carson - a straight-talking surgeon turned presidential candidate thanks to a loyal Tea Party/conservative base that just adores him.

Steve Brubaker at Infocision just sent me a video link to Dr. Carson's recent visit to the company - here it is.

One last point - I have visited the company and its call center before and have overheard these sorts of phone calls for numerous candidates - some of which who drop out before even "officially" running. The phone is an effective gauge of voter interest in a politician. By making a certain number of phone calls and tallying the response, a candidate can extrapolate how much money they can generate if they keep calling.

Moreover, big data and a massive database are key components to ensuring you know who to target.








How Tech is Disrupting China and India

July 14, 2015

The number of tech companies doing well and being launched is greater than at any time in history. Today, Facebook crossed the $250 billion dollar valuation mark in only three years following its IPO – a record. Moreover, it’s actually disrupting Google through its absolutely massive reach and the fact its woven into all our lives. Most recently, it’s launched an advertising network, has seen meteoric increases in video views and now wants to get a piece of the music video business.

IoT News: Smart Transportation, Smart Cities and Holograms you Touch

July 2, 2015

Smart transportation is on fire - it will be an almost $200 billion dollar by 2021 - and it is starting from a very small number today. This is massive growth - wow! I don't know about you but I can't wait for the day when my car helps me find an open parking spot - and perhaps even sort spots by cost or proximity depending on weather.

From there - we go to smart cities - which of course makes sense because the cars need to speak with something besides themselves. Finally, Arduino has a new platform for IoT - wearable tech, robotics and a lot more.

Check out the video news details below for a surprise at the end.









IoT News from Cisco, University of Missouri and a new IoT Certification Available

July 1, 2015

IoT News: Lake George, IBM, Sears, Gemalto, China Growth and More

June 30, 2015

Broadsoft, Nimble Storage, Vodafone, Hibernia, Sonus and other video Interviews

June 30, 2015

Erik Linask of TMC interviews Hugh Shannon of Avotus



My video team has been at some of the latest shows in the telecom and tech space and we’ve been gathering the latest and greatest news from the events. Here are the companies that were interviewed.



 

Cloud Expo New York 2015

 Erik Linask of TMC interviews  Andrew Moraski of Vodafone



45+ Webinar Best Practice Tips

June 25, 2015

A very comprehensive and helpful guest post by Pierre Kerbage, Senior Vice President at Ironton Global on how you can become a great presenter:



Ever hosted a webinar, or passed on a meeting to a fellow employee, only to be embarrassed by the outcome?

It is said that we learn more from our failures than from our successes. As a person who has been doing webinars, ever since the word (and the technology has existed), here is what I have learned.

Amazon is Doomed, Apple to hit a Trillion Dollars

June 25, 2015

Why Google Blocking Revenge Porn is Significant

June 19, 2015


Amit Singhal SVP Google Search said on his blog today the company will soon offer a web form to allow people to remove revenge-porn from their search results:
Our philosophy has always been that Search should reflect the whole web. But revenge porn images are intensely personal and emotionally damaging, and serve only to degrade the victims—predominantly women. So going forward, we’ll honor requests from people to remove nude or sexually explicit images shared without their consent from Google Search results. This is a narrow and limited policy, similar to how we treat removal requests for other highly sensitive personal information, such as bank account numbers and signatures, that may surface in our search results.
Jessica Guynn at USATODAY had a nice post on the matter and what I find most interesting is the following portion of her piece:
"If it's not in Google, does it actually exist?



Comcast Business Seeing Nice Broadband Growth

June 8, 2015


While much of the talk about Comcast in the media recently has involved their M&A aspirations as well as their consumer brand, the real story at the company is Comcast Business. Recently I met with Mike Tighe, Executive Director of Data Services of the company who told me the business-focused area of the organization is growing at 21% a year and is taking share.




He went on to say the company has the best footprint in fiber optics – this is important as he sees customer bandwidth needs increasing 30% a year. Moreover, and this is interesting for those who are concerned about the sheer size of the company, they are an insurgent, not an incumbent in competing with DSL.

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