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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Yamaha Brings Audio Expertise to UC

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the...

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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Facebook and Google May Become Regulated Utilities

July 28, 2017


Google effectively has a monopoly in search and Facebook has one in social networking and together they have a virtual monopoly in online advertising. Worldwide, Google has 92% market share! Facebook has 2 billion users with no competitor in site. The two companies alone account for virtually all digital advertising growth.

It is for these and other reasons that Steve Bannon wants the companies regulated like utilities.


TMC Partners with MWC and CTIA on Enterprise IoT Event

July 28, 2017

We are approaching the 20th IoT Evolution event and TMC and Crossfire Media keep working hard to improve the event, show after show. Thanks to many people like you who have given us positive comments on our efforts, we've been able to grow each event and find new conference areas of focus which tie in with IoT.

We've decided that its important to expand our reach even more and work with others to continue our goal of objectively educating the industry about the Internet of Things.



As a result, TMC and Crossfire will be launching Enterprise Implementations Summit at the 2017 GSMA Mobile World Congress Americas, in Partnership with CTIA.

As the name implies - the focus here will be on implementation of IoT in the Enterprise - an areas which IoT Evolution has become an acknowledged expert in.

So why did we do it? The bottom line is we are passionate about spreading the word about how IoT is transforming business... This event allows us work with Mobile World Congress and CTIA to educate even more people and help the market grow even more quickly which is a win for all involved.

We are looking forward to meeting with the tens of thousands of people expected at this event and welcome your input.

There are various speaking opportunities available for IoT Evolution’s Enterprise Implementation Summit.













DieselGate: We Were Right, Something Smells Awful

July 13, 2017


Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the whole auto industry to not know what was happening - including execs at these organizations.

Well, fast forward a few years and many arrests later and now Mercedes may have to recall over a million vehicles because well, apparently they did see what VW did and decided it was a great idea to emulate.

Had you been a reader, you would have known this was coming back in 2015 when we said:

If management learned VW engineers were able to achieve the impossible… They found a way to burn diesel in a manner which literally saved billions of dollars for the company, they would naturally want to know how it was done. This was a breakthrough. It is inconceivable that all of management wouldn’t be interested in learning at least something about how the system worked.








StaffAlerter Provides Value in Emergency Notification and IoT

July 8, 2017

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems to have never been greater. While many of the solutions on the market are targeted at governments or large police departments, the emergency notification system on a budget market has been neglected.

Enter StaffAlerter, the infinitely flexible solution which combines the power of IoT-like sensors with IFTTT real-world flexibility. By this we mean that the system can be easily programmed to sense an emergency button being activated in the freezer and then proceed to unlock the freezer door.

Top 8 IoT Trends for 2017

July 7, 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear, the internet of things will have a major effect on every market. It will also usher in opportunities in these spaces to start new businesses and grow existing ones.

The number one question we get asked at TMC is what are the hottest trends in IoT? Here is a solid list of what you need to know and where opportunity exists:
  1. Industrial IoT is responsible for ushering in a new industrial revolution. This is a non-trivial change in the way factories and industry operate.



Google Dandelion to Popularize Geothermal?

July 7, 2017

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground stays around 50 degrees Fahrenheit which means, if you can access this area, you can inexpensively heat or cool a home or building. It is better than solar because it isn't god-awful ugly - yes, we know Elon Musk may one day make solar pretty. It's better than wind because it is constant.



The problem with the technology is in the northeast, you can get estimates of $60,000 or more to install such a system.

Its ironic, there is virtually unlimited heating and cooling under our feet but we just can't get to it affordably.

Enter Google-X and the Alphabet spin-off, Dandelion, they are going to start installing geothermal in New York state to start and they say they have found a way to inexpensively and quickly dig the small holes needed to reach about 1,000 feet.

Some of the fastest-growing businesses have been based on arbitrage - many people in the IP communications space saw this for themselves and before that, the international call-back market. Mobile phones helped arbitrage away the need for a camera and flashlight among other devices - and we see how fast that market grew.

We're just spit-balling here but if Google can get the price of an install down to $20,000 and the average homeowner can save $3,000 a year, the payback is under seven years.

Is this a feasible number?













HPE Composable Infrastructure Turns Data Centers into a Mini-Google

June 26, 2017

Fans of search engine history likely know that Google benefited greatly due to the timing of its launch. Whereas Yahoo! launched when dotcom money flowed, allowing it to buy million-dollar SUN servers like they were going out of style (they were), Google had limited resources and made an OS which scaled across off-the-shelf, low-budget equipment, assuming high levels of failure.

This approach, taken by Google still gives it a huge advantage when it acquires companies and ports their IP to its software-OS and it also allows the company to try new ideas quickly and not worry about scale or capacity issues.

The idea is similar to cloud but more complex as it integrates more tightly with applications - into a holistic unit.

Its sort of  a holy grail to replicate this technology and be able to sell it and that is exactly what HPE is attempting to do.



HPE defines Synergy, its composable infrastructure as:
  1. Fluid pools of resources - a singular system where components are abstracted - allowing them to work across physical, virtual and container.
  2. Software intelligence to define the pools - they define the exact footprint needed for applications. Specify permanence and availability requirements for applications and it takes it from there.
  3. A Unified API across compute, network and storage allowing automation tools such as Chef or Puppet to reach into system and create and automatic network infrastructure.



Our colleague Erik Linask writes

With advanced compute, storage, network fabric, management, orchestration, security, and performance technologies leveraging HPE Synergy and Intel’s (News - Alert) Xeon processors, businesses are able to build new, agile, cloud and virtualized platforms that provide the foundation for an agile, customer-first economy.

Through a partnership, ePlus, Intel, and HPE ensure their collective customers are building their digital futures on the back of vetted and proven technologies and solutions, allowing them to innovate and build faster.
















Warranty Master a Must for MSPs

June 23, 2017

Many of you know I am the CEO of a tristate MSP/IT services company primarily serving NY, NJ and Connecticut and it helps me really understand how the IT market works. Most tech writers just stay in the vendor world where things work perfectly I am in the world of reality where things often don't work as advertised. The perspective is invaluable.

Even the companies with stellar reputations for simplicity and service have some products which make you want to flush them down the toilet from time to time. But you have to either use them or resell them to know this.

See a Top 10 Tech Speaker at IoT Evolution in July

June 22, 2017

The tech space is moving so incredibly quickly that you have to attend conferences, webinars and scour the news to be aware of the latest trends and ideas taking place. There is no other way to be sure what to implement, when.

There are two types of businesses these days, the quick and the dead. No, I am not talking about a movie title here - this is the reality of business thanks to digital transformation and IoT.

No company can afford to miss out on what's happening in the world of tech and business and networking with peers and attending conferences with well-chosen speakers is the best way to ensure you are proving your value to your organization.

To that end, it's worth pointing out Inc. Magazine just ran a piece on the 20 tech speakers that will wow your crowd.





Portnox Adds Visibility and Control To Help Secure Networks

June 20, 2017

Networks have become so complex that securing them has become an increasingly complex challenge. As the number of attack vectors increase seemingly endlessly, corporations need to have a commensurate solution which scales with device growth, allowing IT to protect their networks from the various threats they encounter.

Ofer Amitai the CEO of security vendor Portnox believes visibility is the first step in protecting yourself followed by monitoring the devices to control the risk. He continues by saying that networks should be segmented to ensure things like cameras are not on the same network as users – or available from the outside.

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