Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You may know...

Full Story »

Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale. They handle...

Full Story »

PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember...

Full Story »

Beware of New Zealand-Related Scams and Malware Campaigns

Please make note of this important warning from DHS: ---In the wake of the recent New Zealand mosque shooting, the Cybersecurity and...

Full Story »

XMedius Empowers Teams with Enterprise-Grade Call Center Solution

XMedius Solutions Inc. just announced that it has made its XM TeamQ informal call center solution easier to adopt for teams...

Full Story »

AT&T Launches API Marketplace

The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their apps and...

Full Story »

Ransomware is a Plague - Here are Some Cures

Ransomware costs corporations and individuals billions of dollars per year yet many companies seem to care about the threat after they have...

Full Story »

Why Is Bitcoin Worth More than Gold? Because We Said so.

October 13, 2017


Seriously, we had to do a double-take when we happened upon this NASDAQ post, Why is Bitcoin Worth More than Gold? Martin Tiller's excellent article goes into how a new ETF which will track the virtual currency that the SEC will hopefully soon approve. The article is worth a read - we've excerpted some of it below but the bottom line is the author believes supply and demand has a lot to do with it.

What the creator of Bitcoin, the mysterious Satoshi Nakamoto, did was turn that notion on its head. What if currency, like gold, was both limited and scarce in nature? If that was the case, then as an economy expanded, the currency would become more, not less valuable, and increasingly small amounts of it would be needed to pay for things.




Pod Group USA: It's a Great Time to be an IoT MVNO

October 10, 2017

It’s a great time to be an MVNO was the key takeaway from our recent interview with Pod Group USA (Also known as Pod M2M) – the company has been busy building it's partner program and carrier network since we last met them. We had a chance to speak with Sam Colley, Allistair Elliott and Natasha Nader at the company and they told us they now have over 17 hardware manufacturers and major carrier partners as well. T-Mobile, Rogers, Sprint and Ingenu are on and AT&T will be signing soon they said.



Their revenue model varies – they can have a lead-share model or it can be commission based or even white label where partners resell the connectivity.

Metaswitch Helps Carriers Compete with UCaaS and Slack

October 10, 2017



Metaswitch was on the leading edge of seeing the social media threat to carriers – they were somewhat-famous for warning that social network user-names were being used in lieu of phone numbers and disintermediating the relationship between carriers and customers. Except they said it with a UK accent so it sounded a lot more exotic. J

The company is doing well – just off the news they won the Sprint IMS core business via their productized Project Clearwater solution.

Scott Galloway Nails it on Key to Apple's Success

October 10, 2017

Scott Galloway is one of the few college professors you'll hear that actually understands branding in technology and he is able to articulate his vision masterfully. We never feel like we are wasting time listening to him speak and we envy his students.



His thoughts on Apple's largest creator of shareholder value is that it's the stores, not the phone.

It makes a lot of sense. 

He goes on to say Samsung spends double on advertising than Apple while Apple has invested in leases.

He also points out the company has between $5-$6 billion in store leases which help customers consummate the relationship with the brand.



If we had to argue with the point at at all, we'd have to say that Apple was able to early on take the premium spot in the phone market. Their packaging, pricing and branding all screamed premium.

In fact, Apple's packaging has changed virtually all of the packaging in the entire market of products.















Telecoms see Content as King Thanks to Procera Networks

October 9, 2017

“Telecoms are seeing content is king,” said Dan Geiger, Sr. Dir – Solutions Marketing at Procera Networks as we discussed in an in-person interview how his company is helping global carriers. You might recall a year ago we told you the company helps shape even encrypted traffic. Dan reinforced that the company’s solutions see the device layer, cell phones, cell towers and the core network while being able to differentiate various types of traffic.

This is why carriers are able to see content as king – because they have more control over it than ever before.

Semtech Looks to Rule IoT with LoRa LP-WAN Solutions

October 9, 2017

With LP-WAN becoming such an important part of the IoT space, there are numerous players hoping to dominate the market for the technology which will allow billions of sensors and other M2M devices to communicate. One company, Semtech, wants to continue its dominance in the space by providing LoRa technology which is the culmination of their ten-year investment.

Vivek Mohan, Director Wireless & Sensing Products Group at the company told me they recently did a test from the Cisco headquarters in Silicon Valley to San Francisco – 50 miles away and they maintained the link for up to 30 miles.



This is important because IoT sensors are quite often located in basements, behind metal pipes or in elevator shafts where WiFi, Zigbee or bluetooth will not reach.

Netsnapper Brings SD-WAN to IoT and IIoT

October 9, 2017

Many M2M devices need to be securely and persistently connected over a variety of transports such as satellite, WiFi, LTE, etc. Increased persistence can increase pressure on security as the longer devices are connected, the greater the chance of them getting hacked. In addition, staying on all the time means a larger battery drain.

One company, Netsnapper thinks they have the solution to these problems.

Spikko Brings Multiple Numbers and Recording to Mobile Phones

October 9, 2017


While there are a number of companies who can add phone numbers to mobile phones via VoIP, Spikko takes a different approach. The company allows a mobile device to have a single SIM and multiple local numbers with global call-recording added as one of its optional services. The company supports most countries but there are around 50 primary ones.

I spoke with company representative Ron Barak about the company's differentiators and he mentioned that they have their data center in the Amazon cloud in Ireland and from there they allow phones to work as local devices on multiple networks. They have negotiated great rates for customers - 2-3 cents per minute per call, $10/month for call recording and $5-$6 per number.


Accelerite Brings IoT to Non-Developers

October 8, 2017

At this pint we have all heard endless times IoT will be a multibillion dollar market, hundreds of billions of devices will permeate our world and the flood of data produced by myriad sensors and gizmos will need to be crunched and evaluated endlessly. Society will be better off as a result because farms will use less water, thermostats will reduce power usage and we’ll be able to apply this technology to save our rainforests and even endangered animals.

How will all this be accomplished if we don’t have millions more programmers who are proficient in IoT programming? To learn more, we sat down for a face-to-face interview with Kumar Thangamuthu, Product Management at Accelerite.

AdaptiveMobile: CSOs Flying Blind if They Can't Monitor Mobile Networks

October 8, 2017

SS7 is the signaling protocol for the world’s telecom networks and like the internet, it wasn’t really designed with security in mind. The assumption back in the day was the telecom operators were all trusted nodes on the network. It turns out over time, hackers have figured out how to penetrate the carrier network the way they have just about all others.

Bad actors can send spoofed SMS messages, track a user’s location or intercept messages used to authenticate a user as well as their phone calls.

Featured Events