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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Phone Companies, Channel and Other News

Considering my client has been waiting 2 months to port DIDs from an AT&T PRI to Birch POTS lines, no kidding...

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InfoVista and Ipanema Technologies Poised to Enable New Carrier Services

The WAN optimization market is expected to more than double in size from 2014 to 2019 eventually hitting $12.1 billion according to...

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Charter Bulking Up

Charter bid on TWC before Comcast. Comcast wasn't going to get past regulators. Charter is hoping that they will with 2...

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Schneider Electric: More Software and the IoT to Reshape Data Center Design

There is a macro trend of moving proprietary hardware systems to open systems and moving hardware to software – at this point,...

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ITW Leads the Way Helping Wholesalers Identify New Revenue Streams

A few weeks ago I attended International Telecoms Week (ITW), an annual gathering of the global wholesale telecommunications community. This is...

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HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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New Extreme Networks Solutions Aim to be Simple, Fast and Smart

April 3, 2014

The traditional networking market is in an interesting place to occupy as recently, Juniper announced layoffs and recently Cisco announced it is making a major investment in the cloud space. At a high level does this mean the networking market is losing steam and will see less innovation?

Not according to Bob Noel, Senior Director, Solutions Marketing at Extreme Networks.

Emerging Threats IQRisk Query An Essential Security Tool

April 3, 2014

About a year ago, I shared there are 250,000 plus new pieces of malware being produced each day. Moreover, I explained how Emerging Threats thinks they can help with the problem. If there is one constant, it is that number – 250,000 new pieces of malware are still being detected daily by the company according to Ken Gramley, CEO.

Alcatel-Lucent Enterprise Wants to Boost Your Application Fluency

April 2, 2014

Updated April 3rd 2014: added "Enterprise" after each mention of Alcaterl-Lucent and clarified the role of the coprocessor in the E series model.

Alcatel-Lucent Enterprise recently made a number of intriguing enterprise announcements regarding new hardware and software to enable companies to better manage the myriad applications running on their network whether using wired or wireless access. Touting Unified Access with Application Fluency, their new solutions are designed to help you figure out exactly what your network is switching and moreover, what resource various applications are using.

HP All-IN on Cloud

April 2, 2014

This has been a busy time for people watching cloud news as on the one-hand Cisco threw their hat in the cloud ring with a major investment while Google sparked a cloud price war. To help you make sense of what is happening, I thought it made sense to share the insights of Margaret Dawson, Cloud Evangelist at HP.

She says enterprise customers are living in a hybrid world while dealing with apps which live across various environments and in the meantime they have to manage the complexity and security challenges.

Elastica Builds an SOC in the Cloud for the Cloud

April 2, 2014

Companies have a challenge that as more data has moved to cloud apps, they have lost the traditional visibility, threat detection and control they used to enjoy. As they evolve from a CAPEX model to OPEX in search of best-in-breed apps, there remains a large security hole which needs filling.

This is where elastica (recently out of stealth mode) comes in… In a conversation with Eric Andrews VP of Marketing and Rehan Jalil President & CEO, they told me that companies need to be able to track activity in and out of these cloud services. They attack security through a suite of cloud-based services as follows:

  • Their AUDIT shadow IT solution looks at the SaaS apps being used and reports how vulnerable each one is.

Mojave Networks Hopes to Solve BYOD Security Challenge

April 2, 2014

BYOD is not new but what has yet to be addressed properly by many organizations is security relating to this plethora of unknown devices. Quite frankly there are many holes in any corporate network where mobile devices are being used. MDM solves some of these challenges but it wasn’t originally designed to keep malicious apps and actors off your network. The Target data breach caused many millions of dollars of reputational damage and potentially long-term marketshare loss for the retailer.

TSO Logic Leverages Equipment Idle Time to Save Power

April 1, 2014

Aaron Rallo had a challenge… He ran an online photo finishing service provider for some of the world’s largest retailers and wanted to lower his costs. One obvious area to look was electricity… He noticed that even though order volume would increase and decrease greatly each month, his power bill seemed to resemble a straight line on a graph each month.

This led to the formation of TSO Logic where he is Founder & CEO… The Vancouver-based company has one customer, Arc Productions in Toronto which uses it solutions on 600 servers to save $140k year in power costs.

ExtraHop Provides Operations Intelligence which Borders on Business Intelligence

April 1, 2014

“We provide operations intelligence which borders on business intelligence,” said Jesse Rothstein CEO of ExtraHop. In a conversation I recently had with him and Erik Giesa,

SVP Marketing. The pair wanted to make clear their company is providing the next generation of IT operations management and moreover, pioneering the idea of extracting value from wire data.

Said Rothstein, “IT operations gets more difficult but expectations for perfection continue to increase,” he continued, “How do you address this?” From there he explained his company’s role is to promote IT operations architecture.

IBM Investment Shows Marketing IS Eating Sales

March 28, 2014

Recently I wrote about the idea that marketing is eating sales, a direct quote from Barry O’Sullivan the new CEO of Altocloud. The concept is that marketing departments are gaining more power within organizations at the expense of sales departments. It isn’t that sales is going away, it is just that much of the waste in a sales department can effectively be eliminated if automated systems are used to better target and presell customers. The idea is a nurtured lead is a far better prospect than a cold call.

Tiscali to be one of the First Software Telcos

March 27, 2014

The traditional telco is dead – the case for moving to COTS technology is just too compelling. This is a theme I have been espousing for over a year. My readers further know companies like Metaswitch Networks have also been making the case as to why carriers need to start evaluating their software options immediately.

You also know about the cost savings associated with moving to standard servers – power and maintenance savings are a few additional benefits.

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