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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Why iPhone X Sales Will be Epic

The iPhone X is priced at $1,000 which is the first time a mainstream phone has an entry-level price with four-digits in...

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SIP Trunking Options for Mixed Networks

Back in June, I wrote a blog about using Gateways for SIP trunking if there are PSTN lines inside the enterprise.  And this makes...

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Shocker! People Who Buy an $800 Phone can Afford $1,000

We have been reaching tech blogs and articles from some of the most respected writers in all of tech-dom and apparently they...

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C by GE Sol: Would You Buy a $200 GE Lamp?

Some time back we were fortunate enough to attend a breakfast meeting with Jack Welch in Stamford Connecticut. At the time, the...

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Apple iPhone X Face ID May not be Secure Enough for Many Users

While Face ID is theoretically 20 times more secure than Touch ID at 1:1,000,000 chance of a false match as opposed to...

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Apple's Face ID may not be Secure

After answering critics for years that the size of the iPhone was large enough in comparison to the ever-larger Android devices, the...

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New Home: ChannelPlaybook.com

We have a new home for the blog: check out ChannelPlaybook.com Follow me on twitter for the latest news and updates: https://twitter.com/radinfo...

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API of the Week: GoGo, IBM and Weather Company Reduce Flight Turbulence

June 23, 2016



We are literally in what seems to be a golden age of API integration. No, APIs aren’t new but something magical seems to be happening in the space as evidenced by the huge amount of news related to the topic in the last few days. Consider, just yesterday and today Twilio, an API company had a blockbuster IPO debut. Without Twilio, some of the best Uber communications features wouldn’t exist.

How Chicago Will Further Hurt its Job Market

June 23, 2016

Many jobs which can be moved, will

Ask the average person their opinion of Chicago today and it will likely be murder capital of the world (technically it is far from it but the murder rate is up a whopping 72% this year). Just a decade ago it was known for pizza – which by the way is quite delicious. The good people of Chicago already have an unemployment rate 20% higher than the national average at 6.5% vs.

10 Takeaways from Successful Twilio IPO

June 22, 2016

APIs are where the action is

With a backdrop of the tech market receding and traditional legacy telecom companies complaining of depressed margins and valuations, Twilio hit a grand slam with an IPO which priced them at over $1 billionahead of expectations.

Twilio is essentially an API company which allows developer ecosystems to be built by adding value to other applications. If you’ve communicated with your Uber driver without sharing your actual contact information, you can thank Twilio.

API of the Week: First Data Powers Fintech Apps with Ecosystem Benefits

June 22, 2016

In the last 30 days, television news programs have been covering presidential campaigns like never before, controversy about firearms, two tragic events in Orlando and one bit of news we typically don’t hear much about – international happenings. Typically, unless it’s a war or a tragedy, U.S. TV screens don’t get to see much of what happens beyond the Atlantic and Pacific oceans. But the UK is thinking about leaving the Euro Zone – the so-called Brexit as its known.

Aricent: How to be Digitally Durable

June 20, 2016

"APIs are now a business model!"
"A company that has more APIs has more value."

If every industry is being digitally disrupted (it is) then the question companies need to ask is how to remain digitally durable. If you want insight into how to fight off the next wave of innovation before it makes you obsolete, a great place to start is talking to Frank Kern, the CEO of Aricent, the company responsible for helping other companies be disruptive.


If you don't know them, Aricent has a few different practices from security and IoT/embedded to cloud and software defined everything. I last interviewed Frank in 2015 where he shared with us his vision for the future of technology.

Microsoft's LinkedIn Acquisition is API Integration on Steroids

June 18, 2016

Redmond just turned ecosystem lemons into lemonade



Microsoft has been uniquely positioned in the IT space for decades meaning it’s a massive target for the whole industry. In fact, the company is now in a similar position to Novell in the 1990s when it owned the corporate network server space. Redmond used its dominant position in supplying endpoint software to also sell server operating systems and wiped out Novell.

Uber Picks Dialpad to Fuel its Growth

June 14, 2016



We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The initial target is small companies known as SMBs and then later they work up to larger companies. Grasshopper is an extreme example… They call themselves the entrepreneur’s phone system and while most have tried to move to larger installs, they seem to be stuck in place. Not that there is anything wrong with the approach, it’s just unusual.

API of the Week: Trulioo Provides Instant Identity Verification

June 13, 2016

As hackers have become more successful, they have become emboldened and are able to attack companies via ransomware and malware as well as individuals via password theft. As ever-increasing amounts of crucial information are available electronically, the challenge then is how to verify identity on a global scale.



Founded in 2011, Trulioo launched GlobalGateway, its online electronic identity verification service, in 2014. Developed for an international market, the product was created to help businesses and organizations verify identities online to mitigate fraud and financial crime activities.

API of the Week: Kaltura Cloud Platform Helps Build Video Solutions

June 10, 2016

Web video is a booming area of the internet – for example, companies like Streamago and Musucal.ly are seeing hypergrowth rates once they achieve viral critical mass. Another Example is LevinTV, a popular spinoff of the Mark Levin Radio program. Just as cloud has made it possible to inexpensively scale general-purpose tasks, some companies are looking to provide specialized services such as video, to allows content producers and aggregators to quickly launch a new business. One such organization is Kaltura.

Did AI Just Kill Your SEO Strategy?

June 6, 2016

Online communities solve the problem of Google RankBrain AI destroying your search rank

Confusion! In the past five years the world of SEO has been thrown into a frenzy with competing ideas and actions at odds with one another. For example, Our media site TMCnet and its numerous family of sites have millions of pages of content and on a given day, we will get emails from one company asking us to add links to an article and another email from a similar company asking us to remove the links. We try to comply in all of these cases but it is obvious that the SEO industry is spending tens of millions of dollars on driving in circles.

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