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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What's With the MSO Consolidation?

Charter was the first company to make a play for TWC. Now reports are in that Charter is chasing Bright House....

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Expect Security Funding Bubble to Pop in 3-5 Years

Security is one of the hottest areas in tech right now. Indeed, there is infinite possibility in this space because technology...

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SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day

Last week we made it about halfway through SmartPhoneMan’s day.  Let’s finish his day.  Right now, he’s in a rush to...

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Verizon Invites the Channel Once More

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in...

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Media Servers and St. Patrick's Day

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s...

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What Can You Learn from Target?

I was reading a couple of articles about Target. The retailer has not been doing well lately, including closing all Canada...

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Media Servers Will Play an Increasingly Important Role for Telco Apps

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When...

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ITEXPO Miami 2015 Videos Being Posted

February 19, 2015

If you missed ITEXPO a few weeks back in Miami, FL – I am sorry to hear that… It was one of the best events I’ve been to in a long time. Then again of course I am a bit biased as the conference chairman. 

Brett Williams of AudioCodes talks about how great the show was for his company


So you don’t feel too left out, we figured we’d share some of the videos from the event. There is much more to be posted which will be found here.




Finsphere and Visa Just Made Credit Cards Smarter

February 12, 2015

One of the biggest credit card challenges for users is seeing charges get declined because of potential fraud. In families and many companies, a central card can be shared by many people and when the credit card company flags a potentially fraudulent transaction and alerts the cardholder, it is possible that the card gets immediately cancelled out of fear. This can happen, even if transactions aren’t really fraudulent and in turn can cause a cascade of problems related to automated payments and other pending transactions within the family or organization.

In my experience, the banks are getting better at communicating with their customers about the potential for a transaction to be fraudulent but they are far from perfect.

How exactly is the WebRTC Revolution Different than VoIP?

February 11, 2015

There are many parallels between the disruption being caused by WebRTC and what happened in VoIP. During the IP telephony days, Dialogic was one of the key infrastructure providers to carriers, call centers and companies of all sizes. Likewise in WebRTC, Dialogic is playing an interconnecting role and the company helps WebRTC scale and moreover provides the tools to add value to web communications.

The reason I bring this is up is because Jim Machi of Dialogic gave a keynote at WebRTC Expo in San Jose last year which you may have missed.

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

January 29, 2015

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are the articles written by our Content Boost team. Enjoy! Also, here is some news from the preconference day.

Finally, there are some photos from the event as well to give you more flavor.

IBM's Gurvinder Ahluwalia Talks Overcoming IoT Challenges at ITEXPO Keynote Introducing weBoost: New Identity, Name but Same Core Products Is Wearable Technology Headed for the Enterprise? ITEXPO Panelists Discuss What's in a Brand ITEXPO Oracle Keynoter Talks Vendor, Enterprise Customer Relationships Panamax Helps Make Money Mobile Fiber Mountain CEO Talks Future of Network Architecture What's Worse Than Being Hacked?



ITEXPO Miami 2015 Preconference News

January 28, 2015

Regardless of whether you made it to ITEXPO in Miami or not - these are some of the important happenings at the show produced by the team at TMC's Content Boost dicision which provides news, white papers and more for companies in every industry. Hope you find them useful.

Speakers Discuss Content Marketing From the Ground Up at ITEXPO   Content Boost Returns for Content Marketing Workshops at ITEXPO 2015   Sangoma Stops by ITEXPO 2015 to Discuss Its New Strategic Acquisitions   Dog Hunter Sees IoT Use Cases Expanding in Years to Come     Pitch and Pivot Founder Lobbies for New VoIP Messaging     SimpleWAN Turns Focus to Security         Dialogic Predicts 2015 Tech Trends         A Powerful Trio: PLC International, XmarteK and HiperPBX Talk M2M, VoIP at ITEXPO Vertical Talks CRMLink, UC with TMCnet at ITEXPO      

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

ITEXPO will help Explain the Coming Cloud Upgrade

January 16, 2015


The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When Yahoo! launched, it needed boatloads of multimillion dollar Sun Microsystems servers just to have the computing capacity needed to deliver services. Now, companies can just pay as they go and purchase as much cloud as they need to get a job done.

WebRTC Expo San Jose 2014 Interviews

January 15, 2015

ITEXPO Miami 2015 Overview

January 14, 2015

The Data Interconnections Waze and others need

January 13, 2015


Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity is lacking. The real power of technology is harnessing big data from multiple sources – the so called mashup. We have come a long way and there is so much potential to leverage technology – to further improve the world. Here are some of my thoughts on cooperation I’d like to see:

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