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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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How to Speed Small Cell Site Acquisition on a Large Scale

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

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HumansFirst ColdSmoke Lets You Buy with your Smartphone

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do...

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Structural Separation via REIT Equals Zero Taxes

Windstream got the endorsement of the IRS to transfer their assets - copper and fiber plant - to a REIT and...

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Connected Cars as an Everyday Lifestyle

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent 

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars. Full Story »

15 Reasons Why Bitcoins are Better than Gold

August 9, 2013

Technology is literally at the point where it is disrupting almost everything and this week has been a prime example of this trend. On the one hand Google co-founder Sergey Brin was revealed as the investor behind growing synthetic meat in a lab in order to disrupt the cattle business and Elon Musk proved he can disrupt the auto market with his successful launch of Tesla Motors and the recent public acceptance of his company’s vehicles which surpassed analyst estimates.

Can you disrupt a commodity though? After some consideration I would assert you can and this post will explore the top reasons why Bitcoins are better than gold.

Verykool RS90 Vortex Smartphone Review

August 8, 2013

A Solid and Rugged Smartphone Value with an unusual name





How often do you get to take a piece of expensive electronics and treat it like it’s a bowling ball? The answer for me is not that often but that is exactly what I found myself doing with the InfoSonics verykool RS90 Vortex Smartphone. From the moment I received it, I have pummeled it, drowned it, bowled with it and literally dropped it on every surface I could find.

Ruling Clears Way for Bitcoin Regulation

August 8, 2013


All it took was one bad actor… BTCST was a Bitcoin-based hedge fund savings & trust which turns out to be more Ponzi scheme than investment vehicle. Investors collectively lost 263,104 Bitcoin in principal, that is $1,834,303 based on the daily average price of Bitcoin when they purchased their BTCST investments, or in excess of $23 million based on currently available Bitcoin exchange rates. The founder of the fund Trendon Shavers was formally charged by the SEC in 2012 but Shavers fought back by saying Bitcoin is not money so it isn’t subject to Federal Securities Laws.

It turns out Judge Amos Mazzant disagrees and in a statement mentions that Shavers used Bitcoins to pay his living expenses and moreover explains that even though Bitcoins aren’t accepted everywhere, they can be converted to other forms of currency.

Comverse ONE Helps CSPs Monetize Digital Services

August 7, 2013


In March I detailed how Comverse Share is helping carriers integrate the best of social networking with their carrier offerings allowing a CSP to communicate with customers in an environment where they are spending more of their time. The integration of social into the typical service provider business model means carriers can use information from these networks to provide their customers offers on specific products and services. For example a sports fan could get an offer on a package which offers football video streaming.

In the above interview I spoke with Alice Bartram and last week I followed up with her and Mike Huffman in their Mass based headquarters to report on the latest offerings coming from her company.

Tech Leaders Brin, Zuckerberg and Bezos are Changing Everything

August 6, 2013

In the last few years there has been an incredible display of tech leaders transcending the status quo and jumping into new markets with both feet. Sometimes they do this with financing alone and other times they exert elbow grease.

Google is a great example of a company that constantly pushes the envelope… They are involved in green energy, self-driving cars and wearable technology – pushing forward in all these areas to create new markets. Amazon showed the world the power of ecommerce but also of cloud computing where they not only were responsible for pushing this market into the mainstream but also for reducing prices so quickly that some competitors are scrambling to stay in the game.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Jetman: A Rocket Powered Human Can Fly

August 5, 2013

Iron Man fans everywhere rejoice as it is now possible to fly with rocket power and a wing strapped to your back. Yves Jetman Rossy is responsible for making the flying suit which avoids bumpy landings because it uses a parachute.

The extreme sports enthusiast has flown across the English Channel and some years back tried to cross the Strait of Gibraltar from Morocco to Spain.

Nancy Pelosi OKs Use of Google Glass

August 2, 2013

Plantronics BackBeat Go 2 A Solid Performer

July 29, 2013

Plantronics has outdone itself with tremendous improvements to an already great product





I have been doing a long-term test of the Plantronics BackBeat GO Wireless Earbuds for over a year and they are what I would call a technological marvel. They are small, weigh almost nothing, sound great and can take an absolute beating. I have run with them for hours – many miles in hot, humid weather in rough wooded terrain and no matter how hot and sweaty they got, they kept working.

Chromecast Dongle Helps Google Take Down Apple

July 26, 2013

A low-cost atom bomb from Google aimed at the living room

If you have been following Google’s moves lately you see the company seems to have a laser focus on being a leader in a number of areas from autonomous cars to balloon-powered WiFi. Its important to point out there seems to be intense focus on competing with Apple with the introduction of solid products which are priced far lower than what Cupertino has to offer.

In the past five years, Google has launched an app store, an OS for mobile devices, smartphones, tablets and cloud-powered laptops. Now the company has unveiled Chromecast, a $35 dongle allowing streaming from mobile device to any television.



In short it takes on Apple TV to some degree and costs one-third as much.

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