Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

AirHopper: Even Air-Gap Networks are Not Secure

It’s a good time to be in the Cybersecurity business. Quite often, highly secure computers are disconnected from the outside world so...

Full Story »

The era of the hardware-based media server is over -scaling software-based media servers

As the telecom world moves closer and closer to software- based infrastructure, many questions are being asked about scalability of these...

Full Story »

Brochures

Full Story »

10 Reasons Why Microsoft is Winning

With new CEO Satya Nadella at the helm, Microsoft is changing and into something it needs to be. A company embracing a...

Full Story »

Recognizing the Similarities Between WebRTC and VoIP

Next week I’ll be giving a keynote at the WebRTC Conference and Expo V.  When I last gave a keynote at...

Full Story »

Invisible is Good Design

The whole idea of being a technology provider is that you make the technology invisible to the customer. They just have...

Full Story »

VDSL and Vectoring are Important Parts of Broadband Deployment

By: Wendy Zajack, Dir. Product Communications, Alcatel-Lucent

From original on Alcatel-Lucent corporate blog

A few months ago our home WiFi slowed to a crawl. At first we thought it was a temporary thing, but after my son ran a diagnostic there was a problem with our high-speed broadband.  

While the technician was fixing it, he mentioned that for an extra $10 a month we could get a faster plan.  Living in the US we already (in my opinion) pay enough for our monthly broadband package so I immediately said ‘no.’ But I told my kids that IF they wanted to pay for it … we would consider it.

Full Story »

16 iOS 7 Changes to Know About

September 18, 2013

iOS 7 is a radical departure from the previous version of the OS – it is cooler and hipper and really makes your iOS device seem new. Then again, sometimes the familiar is best and change isn’t that good – especially when you are looking for something and don’t know where it went.

Speaking of which, here is a list of changes in iOS7 to know about.

  1. Downloading iOS 7 was perhaps the worst download experience some of you have ever faced. I downloaded it over 30 times on two devices before I could upgrade them.

Cyara Helps Banks Improve Service Levels

September 16, 2013

One of the challenges call center managers have is testing their systems when deploying new solutions or modifying existing ones. As the most crucial link to many customer interactions, the contact center can play a pivotal role in keeping customers happy, continuing to recommend a company and keeping them coming back for more.

To learn more, I sat down with Lynn Evans who is an independent systems engineer deploying call center solutions. In the past she has worked for banks such as Franklin Templeton Investments and Wells Fargo.

Intel Making the 64-bit Apple A7?

September 16, 2013

With 64-bit chips now powering smartphones thanks to the new 1-billion transistor Apple A7 chip used in the iPhone 5s, the logical trend in the market is that smartphone chips will eventually be the processors we use in tablets, desktops and servers. This is not really news as we have seen the migration of processors based on ARM technology showing up across a broad spectrum of devices from handheld to server such as in the HP Moonshot System.

An important point of course is who is making the A7 chip for Apple? We know the relationship with Samsung isn’t going well thanks to a strong line of Android devices – the Galaxy gadgets made by the Korean company.

TMC Hiring Editors

September 13, 2013

The Cloud is Hurting PBX Sales

September 13, 2013

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony research at the company had this to say, “If you look at 8x8, RingCentral, and Shoretel's acquisition of M5, combined they experienced growth in excess of 15% compared to 2Q12.”

ShoreTel has certainly been a visionary in the communications market – they were nimble enough to come up with a cloud solution which they purchased from M5 and are rapidly growing this part of their company as you can see from the research above.

Ben Irvine, the VP of Operations at the company’s cloud division recently told me 20% of customers are asking for cloud-based solutions off-the-bat according to the company’s partners.

SPEECHPRO's Multifactor Biometric Engine Doubles Reliability

September 12, 2013



Now that Apple has decided to jump into the biometrics space with Touch ID, we can expect the idea of finger, face and speech recognition to gain more traction. When it comes to biometrics there are different approaches which companies can take to ensure only specific people have access to computers and information. In Apple’s case the company is looking to make it easier to keep your phone secure. The single finger touch is all that is required to get into many of secrets located on your phone.



The challenge is as I blogged yesterday – a sleeping person can inadvertently divulge all their secrets to other people without realizing it.





AVG Helps Manage Facebook Privacy

September 12, 2013

Spoof Video Mocks WWIII Start

September 12, 2013

Whoops: There is an iPhone 5s Fingerprint Hack

September 12, 2013

Biometric technology is amazing because when it is working perfectly it really is one of the best ways to ensure an individual's identity is verified. I can't guess your fingerprint for example. Sure, I can try to mimic it like you have seen in the movies but generally this isn't very practical.

An easier way to hack your fingerprint however is shown below - Redditor iZeeHunter posted the image Wednesday, along with the caption: "The new iPhone 5S provides unmatched security with its new Fingerprint lock, which makes your personal data even harder to reach!"



Whether this photo hurts Apple or not remains to be seen but a way around such a "hack" is to use multifactor authentication such as finger and voice or finger and password. Of course this would add increased levels of complexity - something Apple tried to reduce in the first place.





GENBAND Buys Fring to Make Carriers Sexy

September 12, 2013

Carriers are scrambling right now as they see OTT services such as Skype and WhatsApp eating into their revenues. In a conversation with David Walsh (pictured), GENBAND’s new CEO, we discussed how OTT players have taken 30% of voice traffic in seven years and how service provider voice growth is now around 3% per year.



In response to this onslaught of new competition, carriers have come together to develop standards which will allow their telecom equipment to run on off-the-shelf servers so they can more effectively compete with their app-based competitors. This initiative: network functions virtualization or NFV will help turn hardware-based telcos into software telcos allowing them to be more flexible in rolling out new offerings while saving money in the process.

Featured Events