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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Robocalls Call for Service Provider Intervention

Robocalls have been getting quite a bit of ink lately in the United States.  Robocalls are those annoying auto-dialer calls you may...

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Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari...

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Silicon Valley Will Crush You!

The amount of PR generated by tech companies mostly in Silicon Valley like Google, Apple, Samsung, Facebook, Tesla and Amazon is staggering....

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HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or...

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Tech Culture Will Separate Winners from Losers in The Digital Economy

The 2016 Tech Culture Award winners have been announced The outlook for tech workers has perhaps never been brighter as top tech...

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Citrix Boosts Mobile Solutions to Carriers, Enterprise

March 2, 2015

Citrix was showing off a lot of interesting solutions at MWC 2015, starting with the MPX 25000, a device which provides ADC functionality for carriers utilizing an NFV approach of using OTS hardware instead of customized solutions. The company tells me this gives them a 300% increase in price/performance over ASIC-based competitors. Moreover, the company's approach allows growing carriers to leverage cloud-based versus telco manageability meaning you get a single virtual interface as your solution grows with the addition of more OTS servers as opposed to fork-lifting boxes in exchange for ever-larger ones.



Carriers can use this device to get up to 80 virtualized sessions to help in various areas of their network such as diameter signaling, NAT, traffic steering and DNS.

Why Cradlepoint is Poised for Growth

March 2, 2015

We all know the M2M and IoT spaces are growing like crazy... Our own growing M2M Evolution and IoT Evolution shows are just a few examples of how the marketplaces are on fire as a seamlessly never-ending flow of new customers comes to each iteration of these events.

While many of the conferences in the space are doing well, I have to say the prospects for one of the players in the market - Cradlepoint might be even better. They seem to be in the right place at the right time with the right products.



The company's AER 2100 is a wired router with built-in redundancy - allowing up to two wireless modems to be activated and even a second wired connection. The device is making tremendous gains in the IoT space.

In a conversation with Ken Hosac of the company today I got to learn how security is becoming another major reason for the company's growth.







ITEXPO Miami 2015 Videos Being Posted

February 19, 2015

If you missed ITEXPO a few weeks back in Miami, FL – I am sorry to hear that… It was one of the best events I’ve been to in a long time. Then again of course I am a bit biased as the conference chairman. 

Brett Williams of AudioCodes talks about how great the show was for his company


So you don’t feel too left out, we figured we’d share some of the videos from the event. There is much more to be posted which will be found here.




Finsphere and Visa Just Made Credit Cards Smarter

February 12, 2015

One of the biggest credit card challenges for users is seeing charges get declined because of potential fraud. In families and many companies, a central card can be shared by many people and when the credit card company flags a potentially fraudulent transaction and alerts the cardholder, it is possible that the card gets immediately cancelled out of fear. This can happen, even if transactions aren’t really fraudulent and in turn can cause a cascade of problems related to automated payments and other pending transactions within the family or organization.

In my experience, the banks are getting better at communicating with their customers about the potential for a transaction to be fraudulent but they are far from perfect.

How exactly is the WebRTC Revolution Different than VoIP?

February 11, 2015

There are many parallels between the disruption being caused by WebRTC and what happened in VoIP. During the IP telephony days, Dialogic was one of the key infrastructure providers to carriers, call centers and companies of all sizes. Likewise in WebRTC, Dialogic is playing an interconnecting role and the company helps WebRTC scale and moreover provides the tools to add value to web communications.

The reason I bring this is up is because Jim Machi of Dialogic gave a keynote at WebRTC Expo in San Jose last year which you may have missed.

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

January 29, 2015

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are the articles written by our Content Boost team. Enjoy! Also, here is some news from the preconference day.

Finally, there are some photos from the event as well to give you more flavor.

IBM's Gurvinder Ahluwalia Talks Overcoming IoT Challenges at ITEXPO Keynote Introducing weBoost: New Identity, Name but Same Core Products Is Wearable Technology Headed for the Enterprise? ITEXPO Panelists Discuss What's in a Brand ITEXPO Oracle Keynoter Talks Vendor, Enterprise Customer Relationships Panamax Helps Make Money Mobile Fiber Mountain CEO Talks Future of Network Architecture What's Worse Than Being Hacked?



ITEXPO Miami 2015 Preconference News

January 28, 2015

Regardless of whether you made it to ITEXPO in Miami or not - these are some of the important happenings at the show produced by the team at TMC's Content Boost dicision which provides news, white papers and more for companies in every industry. Hope you find them useful.

Speakers Discuss Content Marketing From the Ground Up at ITEXPO   Content Boost Returns for Content Marketing Workshops at ITEXPO 2015   Sangoma Stops by ITEXPO 2015 to Discuss Its New Strategic Acquisitions   Dog Hunter Sees IoT Use Cases Expanding in Years to Come     Pitch and Pivot Founder Lobbies for New VoIP Messaging     SimpleWAN Turns Focus to Security         Dialogic Predicts 2015 Tech Trends         A Powerful Trio: PLC International, XmarteK and HiperPBX Talk M2M, VoIP at ITEXPO Vertical Talks CRMLink, UC with TMCnet at ITEXPO      

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

ITEXPO will help Explain the Coming Cloud Upgrade

January 16, 2015


The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When Yahoo! launched, it needed boatloads of multimillion dollar Sun Microsystems servers just to have the computing capacity needed to deliver services. Now, companies can just pay as they go and purchase as much cloud as they need to get a job done.

WebRTC Expo San Jose 2014 Interviews

January 15, 2015

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