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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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How to Speed Small Cell Site Acquisition on a Large Scale

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

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HumansFirst ColdSmoke Lets You Buy with your Smartphone

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do...

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Structural Separation via REIT Equals Zero Taxes

Windstream got the endorsement of the IRS to transfer their assets - copper and fiber plant - to a REIT and...

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Connected Cars as an Everyday Lifestyle

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent 

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars. Full Story »

Yealink SIP T-38G Review

June 17, 2013



The Yealink SIP T-38G Gigabit color LCD PoE IP phone is another impressive IP phone following in the steps of the Yealink T-28P that Tom Keating reviewed in 2010. Tom liked the 4-way arrow navigation keypad, which continues on the T-38G, making navigating on the color screen a breeze. The T-38P also features a very similar web admin page as the T-28P and like Tom I had no trouble adding the SIP credentials, configuring the NTP server, adding speed dials, and other various configuration options.

While referencing Tom's T-28P review for comparison to the T-38G, Tom has this noteworthy comment:
The web interface displays a message when the phone is registered so you know immediately if you put the SIP credentials in correctly. I have to say, I really loved how every change I made DOES NOT require a reboot.




Now Unclassified PRISM Docs Still Off Limits to Fed Workers

June 14, 2013

For a federal government riddled with scandals this news may not seem so important but it is indicative of the logic of government. The numerous documents which have been leaked all over the Internet regarding PRISM and countless other government spying programs are off-limits to Senate staffers. They have been asked by the Senate Security Office not to download documents which are potentially classified - even though everyone on the planet likely has.

The logic here is baffling...

TMC's New NFV News and Analysis Site

June 12, 2013

The move from proprietary hardware to software running on commercial off-the-shelf servers at the world’s telcos is one of the biggest transformations we will see this decade. Over time we can expect to see a number of network functions which used to be supplied by hardware vendors through proprietary boxes turn into software running on servers with Intel or ARM chips perhaps supplied by HP or Dell running VMware or some other flavor of virtualization. The concept is called Network Functions Virtualization or NFV. I wrote about the concept a while back in a post Metaswitch Asks: Are You Ready to be a Software Telco? and more recently in NFV-Based Software Telcos Need OSS/BSS Interoperability.

Will iRadio Kill Pandora?

June 7, 2013

34% of Internet radio users surveyed would switch to Apple’s iRadio and some believe this is a major problem for Pandora. I remember when Google was going public, similar research showed users would also switch to a better search engine given the opportunity. The challenge is many people are set in their ways and inertia keeps them from switching.

What Apple needs to do is make the radio integration so solid that you have no choice but to try it and perhaps like it better than the service you currently use.

Moped 2.0 Blends Social, Messaging and Cloud Storage

June 6, 2013

There are a plethora of apps to communicate but precious few bubble up to the top. Quite often a company comes up with an idea for a service which improves on another form of communications. Tweetdeck and Hootsuite come to mind as examples.

Another new option is Moped 2.0 which goes live as you read this entry and allows users to more easily communicate with their social circles while adding in the capability of sharing media.

A Billion WebRTC Endpoints Force Voice and Data Players to Adapt or Die

June 5, 2013


From an evolutionary standpoint regardless of whether we talk about nature or business, adaptation is a key to success in changing environments. During the industrial revolution in London a species of moth with a white color blended in with the bark of the local trees until soot from the nearby factories turned the trees black. Some darker moths were now camouflaged in the dark trees and eventually the species adapted and became black. When air quality improved, the moths over successive generations changed color again.

Your iPhone Could Get Hacked Through the Charger

June 4, 2013

As scary as it sounds – that iOS device which you thought was safe from hackers because Apple controls the App Store could get infected through a malicious charger. This is a major concern for IT departments who didn’t previously worry about Apple devices which were not jailbroken. It is now impossible to know which Apple devices have been infected meaning all of them are suspect.

An article on TMCnet by Steve Anderson explains that a group of researchers at the Georgia Institute of Technology discovered the exploit which can be duplicated via a device called a Mactans charger.

Tehrani Speaking about Cloud at the Connecticut Business Expo

June 4, 2013

Yahoo! Should Buy Waze

June 4, 2013

If you haven’t checked out the TMCnet feature by Josh Alexander about companies Yahoo! should purchase, please do… I’ll wait. Ok – now that you’re back – isn’t this guy funny? It isn’t too often I read an article about tech where I learn things and also laugh out loud.

Interop Las Vegas 2013 and CTIA 2013 Videos Posting

June 3, 2013

Apologies for being out of touch for a while – I have been keeping up on my social sites such as Twitter so I hope you have been following me there. I've been traveling a great deal and have interviewed many of the leading companies at Interop and CTIA recently and wanted to share many of them with you.

So far, Most of the Interop Las Vegas 2013 videos have posted and the CTIA 2013 videos have begun to post and will hopefully be completed tomorrow. By clicking the above links you will be able to scroll through whichever videos you choose.

For your immediate viewing pleasure, here are a few sample videos:

Zagg Shows Off New Cases with Keyboards







TruPhone Does Mobile Global Roaming with Sharing



AirWatch Evolves



ShoreTel Dock Announced













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