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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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External Battery Power Bank for Microsoft Surface Book

If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for...

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Back from Hiatus and what Went on at MWC - The 5G and AI Hype Game

  After a short blog hiatus, I am back in the blogging saddle.   The integration of Dialogic CCD into Sangoma has been...

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President Obama, After $400 Million, Where are Those Criminal Iranian Hackers ?

August 5, 2016

Why did we ship a fortune to our mortal enemy and not get the indicted cybercriminals living in Iran who attacked us, in return?

The U.S. is in a cyberwar. It's common knowledge.

New Skype Spock Chatbot Dissapoints

August 5, 2016

The New Threat: Drones Attacking Industrial Systems

August 5, 2016

We’ve discussed how recreational drones can be used as murder weapons in the past but drones can also be used in ways which businesses and governments should find quite disturbing. At the Black Hat conference in Las Vegas, Yokogawa Senior Principal Tech Specialist Jeff Melrose explained there are numerous drone-related problems to be concerned about:

  1. They can be used to block sensors in factories such as those monitoring temperature.
  2. They can block radio signals using a jammer or similar device making a factory and IoT devices unable to communicate or perhaps communicate erratically.
  3. They can be used to trail a vehicle at up to 25 MPH.
  4. They can infiltrate computer networks – attacking WiFi as well as bluetooth mice and keyboards to get into a network.


In addition, the Marines have a drone which can best be described as a mini-tank, capable of firing guns and launching grenades. It comes in two sizes – the large one can potentially fire 3,000 rounds per minute!

Profit: The Real Reason Whitman is Backing Clinton

August 3, 2016

HPE is a leading user of outsourced workers and skilled immigrants

People generally vote their own self-interest and in most cases they align themselves with the party which best matches these interests. This isn't always the case but seems to hold up as a general rule.

Eric Schmidt for example backed President Obama and as a result they aren't dealing with the antitrust issues they are faced with in Europe. In addition to other perks they have received unprecedented White House access. Google has visited Obama at least 128 times!

Tech helps e-Estonia Replace Delaware as Corporate Capital

July 29, 2016

Set your business up in Delaware is what you’ll hear from an attorney if you decide to set up a US corporation. Why? Look at all these benefits:

  • Delaware’s business law is one of the most flexible in the country.
  • The Delaware Court of Chancery focuses solely on business law and uses judges instead of juries.
  • For corporations, there is no state corporate income tax for companies that are formed in Delaware but do not transact business there (but there is a franchise tax).
  • Taxation requirements are often favorable to companies with complex capitalization structures and/or a large number of authorized shares of stock.
  • There is no personal income tax for non-residents.
  • Shareholders, directors and officers of a corporation or members or managers of an LLC don’t need to be Delaware residents.
  • Stock shares owned by persons outside Delaware are not subject to Delaware taxes

Is it such a surprise that if you have low taxes and simple regulations you’ll grow your business base? Apparently, as most states aren’t very competitive with these offerings.

Will the Clinton Vs. Trump Outsourcing War hurt your Business?

July 27, 2016

With tens of millions of jobs lost in the U.S. due to outsourcing (including contract manufacturing), we can expect the topic to be a huge talking point until election season ends. Typically, you would expect the Democratic candidate - Clinton to be anti-outsourcing and the Republican - Trump to be against.

Surprisingly though, in this case, Trump is the anti-free trade candidate - actually he says he wants fair trade.

Now, there's this, a new ad from super-PAC, Rebuilding America Now which shows Clinton speaking at a closed door meeting and saying there is no way to stop outsourcing. The speech coincides with a $5 million dollar donation from an Indian politician to the Clinton foundation.

At the end of the ad - an Indian speaker says "That's good news for a lot of us," implying she is giving a speech to the people who are doing the outsourcing.

The allegation is she got paid off to ensure there is no stopping outsourcing.

Ad Age tells us the Clinton camp tried to get the networks to stop running the ad but instead drew more attention to it.

Why Android Sucks: Part 2

July 26, 2016

Earlier this month in a piece titled Why Android Sucks you learned that Dell decided to stop updating Android devices. The article explained this is a potentially huge problem for customers. Moreover, the piece wondered aloud whether it makes sense for the industry to rally around a three-year or five-year norm for product updates.

This assumes the company is around to update the OS of course.

The latest challenge to Android comes from Motorola who says they will not provide monthly security updates for the Moto Z.

Motorola explains (somewhat paraphrased) they have a lot of devices and can't move any faster.

Bottom line: You will pay less for Android devices than those from Apple but depending on who you purchase from, there may be some big downsides to consider when it comes to OS updates.

Internet News Ban: is China Spring Ahead?

July 25, 2016

The internet has helped usher in political upheaval around the world. Last month I penned a piece title Brexit Could be Yuuuge for China which tied together Brexit, Trump and a democratic China.


At some point soon, it seems inevitable that the China domino will drop. The next five to ten years is a probable window when this happens.

This Google Search May Predict the U.S. Presidential Election

July 22, 2016

While the number of deaths due to terrorist attacks may be lower than other ways of dying such as auto accidents or bathtubs as President Obama famously has said, fear of terror attacks is very real. If you're interested in knowing how real, check out Google's Search suggestions for some of the major cities which have had attacks in the past year. I am sure I have left some out but in every case the city is followed by the suggested word, "shooting."

This tells us the fear of terrorism is extremely high and the candidate the public feels is most likely to protect them from this threat may be the winner.

Sure, there are other issues when it comes to voting but as we can see above, these terror attacks are the most important happenings in each of these cities. This of course is a single data point but an important one nonetheless.

Zang to Grow Communications PaaS offerings at All About the API

July 20, 2016

Here at the All About the API 2016 show in Las Vegas I got a chance to catch up with keynoter Davide Petramela to talk about Zang. The company is a division of Avaya focusing on Platform as a Service – it isn’t unlike Nexmo or Twilio but the difference may be the Avaya tie-in meaning, the company can draw on years of telecom heritage and experience.

In some ways, it may be closer to Kandy from GENBAND.

His keynote focused on Disrupting the Pace of Innovation where he said, "The next level of innovation in the digital economy is driven by the ability to embed communications right into cloud-based applications.” He continued, “Zang is on the forefront with dramatically simple tools and APIs that enable developers and designers to build their vision in a heartbeat."

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