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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Ruling Clears Way for Bitcoin Regulation

August 8, 2013


All it took was one bad actor… BTCST was a Bitcoin-based hedge fund savings & trust which turns out to be more Ponzi scheme than investment vehicle. Investors collectively lost 263,104 Bitcoin in principal, that is $1,834,303 based on the daily average price of Bitcoin when they purchased their BTCST investments, or in excess of $23 million based on currently available Bitcoin exchange rates. The founder of the fund Trendon Shavers was formally charged by the SEC in 2012 but Shavers fought back by saying Bitcoin is not money so it isn’t subject to Federal Securities Laws.

It turns out Judge Amos Mazzant disagrees and in a statement mentions that Shavers used Bitcoins to pay his living expenses and moreover explains that even though Bitcoins aren’t accepted everywhere, they can be converted to other forms of currency.

Comverse ONE Helps CSPs Monetize Digital Services

August 7, 2013


In March I detailed how Comverse Share is helping carriers integrate the best of social networking with their carrier offerings allowing a CSP to communicate with customers in an environment where they are spending more of their time. The integration of social into the typical service provider business model means carriers can use information from these networks to provide their customers offers on specific products and services. For example a sports fan could get an offer on a package which offers football video streaming.

In the above interview I spoke with Alice Bartram and last week I followed up with her and Mike Huffman in their Mass based headquarters to report on the latest offerings coming from her company.

Tech Leaders Brin, Zuckerberg and Bezos are Changing Everything

August 6, 2013

In the last few years there has been an incredible display of tech leaders transcending the status quo and jumping into new markets with both feet. Sometimes they do this with financing alone and other times they exert elbow grease.

Google is a great example of a company that constantly pushes the envelope… They are involved in green energy, self-driving cars and wearable technology – pushing forward in all these areas to create new markets. Amazon showed the world the power of ecommerce but also of cloud computing where they not only were responsible for pushing this market into the mainstream but also for reducing prices so quickly that some competitors are scrambling to stay in the game.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Jetman: A Rocket Powered Human Can Fly

August 5, 2013

Iron Man fans everywhere rejoice as it is now possible to fly with rocket power and a wing strapped to your back. Yves Jetman Rossy is responsible for making the flying suit which avoids bumpy landings because it uses a parachute.

The extreme sports enthusiast has flown across the English Channel and some years back tried to cross the Strait of Gibraltar from Morocco to Spain.

Nancy Pelosi OKs Use of Google Glass

August 2, 2013

Plantronics BackBeat Go 2 A Solid Performer

July 29, 2013

Plantronics has outdone itself with tremendous improvements to an already great product





I have been doing a long-term test of the Plantronics BackBeat GO Wireless Earbuds for over a year and they are what I would call a technological marvel. They are small, weigh almost nothing, sound great and can take an absolute beating. I have run with them for hours – many miles in hot, humid weather in rough wooded terrain and no matter how hot and sweaty they got, they kept working.

Chromecast Dongle Helps Google Take Down Apple

July 26, 2013

A low-cost atom bomb from Google aimed at the living room

If you have been following Google’s moves lately you see the company seems to have a laser focus on being a leader in a number of areas from autonomous cars to balloon-powered WiFi. Its important to point out there seems to be intense focus on competing with Apple with the introduction of solid products which are priced far lower than what Cupertino has to offer.

In the past five years, Google has launched an app store, an OS for mobile devices, smartphones, tablets and cloud-powered laptops. Now the company has unveiled Chromecast, a $35 dongle allowing streaming from mobile device to any television.



In short it takes on Apple TV to some degree and costs one-third as much.

Wearable Tech Expo NY 2013 Live Blog

July 24, 2013

Please use hashtag #WearableTechCon for this event
Check out photos from the event

8:34 am EST
: The show is about to begin - the excitement is building.



Tony Rizzo kicks off the event and discusses how the wearable market is reaching a tipping point and explains how his involvement in technology over the years has allowed him to be involved in many new markets from the PC, internet and mobile. He sees the wearable market as the next evolution of technology.



Tony introduced Jennifer Darmour the design director at Artefact. She began by discussing how the market for wearable tech is expected to grow from $750M to $50B between now and 2016... Staggering growth.




She asked, "How do we do with wearables what the iPhone did to the smartphone industry?" SHe mentioned that research shows people love their iPhones and then said she is working on making sure people love their wearable tech as much as they love their iPhones.

She explained that beauty does not necessarily equal fashion.
















The 12-Year-Old Egyptian Boy Feared by Global Goverments

July 14, 2013

This video of 12-year-old Ali Ahmed speaking about the protest in Egypt is one of the most moving political opinions you will hear – perhaps ever. After all, this is a child and yet he is more engaged in his government than most Americans… He understands the political process, has facts, worries about the rights of women – is concerned about the abuse of power by his government and speaks with a confidence which is absolutely awe-inspiring.

The video was recorded last October and already has seen tremendous viewership in China until it was banned.

Thanks to the internet, the views of a single global citizen – regardless of age can bring a nation and perhaps a globe to its knees, changing power structures and influencing the ideas of perhaps hundreds of millions.

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