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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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End of Messaging?

Chetan Sharma has been discoursing on what he calls the “4th wave of mobile communications” for some time.  And I’ve commented on some...

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Robocalls Call for Service Provider Intervention

Robocalls have been getting quite a bit of ink lately in the United States.  Robocalls are those annoying auto-dialer calls you may...

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Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari...

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Silicon Valley Will Crush You!

The amount of PR generated by tech companies mostly in Silicon Valley like Google, Apple, Samsung, Facebook, Tesla and Amazon is staggering....

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HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or...

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Amazon Fire Phone Should be a Laptop

October 24, 2014

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone need to be a laptop? I know what you’re thinking... Rich Tehrani flew to Colorado to do a story on legalized marijuana which includes sampling.

Apple Pay Vs. Google Wallet

October 21, 2014

Birdstep Improves Wireless User Experience, Reduces Churn

October 17, 2014

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and oftentimes aren’t able to fully connect to such signals, meaning a phone’s broadband connection can be in limbo. Nothing can be more frustrating than having connectivity issues like this when your GPS software is trying to determine which route has the least traffic and you need to decide whether to go right or left at a busy intersection.

Poor service quality which can be caused by the arbitrary switching to an inferior network leads to churn and churn costs a carrier money. Quality issues don’t just center on data as quite often a challenge for carriers is providing voice service levels which are solid enough to keep a customer happy.

Sonos BOOST, For Music in Tough to Reach Places

October 15, 2014

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels of flexibility in speaker placement. However, since it is wireless, there are times when things don’t work perfectly. I've found that sometimes, signals have trouble getting through mirrors and other obstacles - typically made of metal.

Moreover, you will have to reboot your components every now and then to ensure they work properly.

Microsoft CEO Raise Controversy: What's Not Being Discussed

October 11, 2014

Microsoft CEO Satya Nadella when asked how women should ask for a raise said they shouldn’t… Specifically he said:

It’s not really about asking for the raise but knowing and having faith that the system will actually give you the right raises as you go along. And that, I think, might be one of the additional superpowers that quite frankly women who don’t ask for a raise have, because that’s good karma. It’ll come back because somebody’s going to know that’s the kind of person that I want to trust, that’s the kind of person that I want to really want to give more responsibility to. And in the long term efficiency, things catch up.

Will Amazon Drone Delivery Fail?

October 11, 2014

Ethertronics Active Steering Boosts LTE Antenna Throughput 30%

October 10, 2014

One of the biggest challenges facing smartphone users is keeping the devices connected at all times. After all, the trend towards storing more data in the cloud means in order to access increasing amounts of information, you need a fast connection. Moreover, the trend in mobile gaming is to rely on network connections for things like advertising, multiplayer-functions and new scene downloads.

Mobile video consumption of course is nothing new and also requires tremendous bandwidth and connectivity.

In short, mobile devices users want devices regardless of location to be connected in order to take advantage of all the data and entertainment features available to them.

3M's Role in Improving Cell Phone base Stations

October 9, 2014

It’s quite common for people to look at the cellular industry as a bunch of phones from different companies competing on features and functions but the reality is the towers are often the glue that connects these devices when they aren’t near WiFi hotspots. Towers are rife with innovation and in order for consumers to get better service they need to be upgraded with better radio frequency equipment, antennas and backhaul bandwidth.

3M Communications Markets Division is one company which focuses on perfecting the base station by making them easier to work on while ensuring they need less ongoing maintenance. I spent a good deal of time with the company recently speaking with Omar Flores, Steve King and others at the company to learn about how they are applying many of their innovations directly to the towers and other equipment responsible for interconnecting our tablets and other devices.

This is more of a commercial on what this division of 3M does but it's still instructive



EasyNDA aims to Lubricate Business

October 9, 2014

We live in a sharing society which seems to be divided by generational lines which dictate your level of privacy. 30 and under? You likely share virtually everything about yourself online. Older than that and you probably guard your privacy more.

Apple's Positioning Should Scare Intel and Others

October 9, 2014


Will the combination of the ARM processor coupled with 14 nm FinFET process thanks to Samsung change the dynamics of the mobile processor market? That is certainly the logic being put forward by Mark Hibben at Seeking Alpha.

As he explains:

The term FinFET stands for Fin Field Effect Transistor because one of its structural features is a vertical silicon fin.

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