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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Why TelePacific is Re-Branding

In this podcast, I speak with TelePacific's SVP Ken Bisnoff on why TelePacific is re-branding. The CLEC of old is gone....

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Communications Tech Development = Code + Human Resources > Enter OpenSIPs Summit 2017 Amsterdam

A big difference between a successful communications technology corporation, startup or project and a flop is the development of the solution behind...

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Telecom Tidbits (part # 2450)

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing...

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Telecom Tidbits (#2449)

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up...

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Shock! IBM Reverses Telecommuting Policy. Here's Why

It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which...

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What does having no PSTN lines really mean?

There are firm actions starting to take place about PSTN sunset.  What this means is that our landline networks that we...

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10 Seismic Communications Trends Creating Billions in New Value

People need not apply in our brave new communications future Communications was once a person-to-person mechanism allowing individuals to collaborate or share...

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Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

July 27, 2015

BroadVoice begins to construct new headquarters

BroadVoice has been having a great deal of success lately – they’re moving to a new HQ, ranking at 316 on the fastest growing U.S. company list by Deloite and adding new features to their hosted communications platform. To find out more I had a chance to interview company CEO Jim Murphy – I hope you find it useful.

I’ve been seeing the BroadVoice name more than ever – what’s changed to make this possible?

How The Marketing Behind U.S. Presidential Campaigns Works

July 27, 2015


While social media has become a big factor in political donations in the last decade or so, its worth pointing out a holistic approach to campaign donations includes the phone. Telephone marketing is a very effective way in fact of reaching customers - which is why it became a victim of its own success - with an eventual government Do Not Call List. This list doesn't apply to political campaigns and moreover, the phone can be even more effective for politicians as a result of less competition from companies giving you free vacations if you listen to a time share presentation.

Recently, Infocision Management Corp, one of the highest-quality marketing outsourcers/partners I am aware of started calling for campaign contributions for Doctor Ben Carson - a straight-talking surgeon turned presidential candidate thanks to a loyal Tea Party/conservative base that just adores him.

Steve Brubaker at Infocision just sent me a video link to Dr. Carson's recent visit to the company - here it is.

One last point - I have visited the company and its call center before and have overheard these sorts of phone calls for numerous candidates - some of which who drop out before even "officially" running. The phone is an effective gauge of voter interest in a politician. By making a certain number of phone calls and tallying the response, a candidate can extrapolate how much money they can generate if they keep calling.

Moreover, big data and a massive database are key components to ensuring you know who to target.








How Tech is Disrupting China and India

July 14, 2015

The number of tech companies doing well and being launched is greater than at any time in history. Today, Facebook crossed the $250 billion dollar valuation mark in only three years following its IPO – a record. Moreover, it’s actually disrupting Google through its absolutely massive reach and the fact its woven into all our lives. Most recently, it’s launched an advertising network, has seen meteoric increases in video views and now wants to get a piece of the music video business.

IoT News: Smart Transportation, Smart Cities and Holograms you Touch

July 2, 2015

Smart transportation is on fire - it will be an almost $200 billion dollar by 2021 - and it is starting from a very small number today. This is massive growth - wow! I don't know about you but I can't wait for the day when my car helps me find an open parking spot - and perhaps even sort spots by cost or proximity depending on weather.

From there - we go to smart cities - which of course makes sense because the cars need to speak with something besides themselves. Finally, Arduino has a new platform for IoT - wearable tech, robotics and a lot more.

Check out the video news details below for a surprise at the end.









IoT News from Cisco, University of Missouri and a new IoT Certification Available

July 1, 2015

IoT News: Lake George, IBM, Sears, Gemalto, China Growth and More

June 30, 2015

Broadsoft, Nimble Storage, Vodafone, Hibernia, Sonus and other video Interviews

June 30, 2015

Erik Linask of TMC interviews Hugh Shannon of Avotus



My video team has been at some of the latest shows in the telecom and tech space and we’ve been gathering the latest and greatest news from the events. Here are the companies that were interviewed.



 

Cloud Expo New York 2015

 Erik Linask of TMC interviews  Andrew Moraski of Vodafone



45+ Webinar Best Practice Tips

June 25, 2015

A very comprehensive and helpful guest post by Pierre Kerbage, Senior Vice President at Ironton Global on how you can become a great presenter:



Ever hosted a webinar, or passed on a meeting to a fellow employee, only to be embarrassed by the outcome?

It is said that we learn more from our failures than from our successes. As a person who has been doing webinars, ever since the word (and the technology has existed), here is what I have learned.

Amazon is Doomed, Apple to hit a Trillion Dollars

June 25, 2015

Why Google Blocking Revenge Porn is Significant

June 19, 2015


Amit Singhal SVP Google Search said on his blog today the company will soon offer a web form to allow people to remove revenge-porn from their search results:
Our philosophy has always been that Search should reflect the whole web. But revenge porn images are intensely personal and emotionally damaging, and serve only to degrade the victims—predominantly women. So going forward, we’ll honor requests from people to remove nude or sexually explicit images shared without their consent from Google Search results. This is a narrow and limited policy, similar to how we treat removal requests for other highly sensitive personal information, such as bank account numbers and signatures, that may surface in our search results.
Jessica Guynn at USATODAY had a nice post on the matter and what I find most interesting is the following portion of her piece:
"If it's not in Google, does it actually exist?



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