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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cybersecurity and the Terrible, Horrible, No Good, Very Bad Week

There are perhaps four major cybersecurity incidents in my mind which are world-changing. The first is the OPM data breach which allowed...

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Value-Added Services in the VoLTE World - Enterprises

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that...

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Value-Added Services in the VoLTE World - Leveraging the Device

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp...

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Value-Added Services in the VoLTE World - RCS

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee....

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You Can Get Fired for Choosing Dropbox: A True Story

An MSP is contacted by a publicly traded company looking for help managing their IT. When the MSP goes to the company...

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Open Source Software and NFV

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve...

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Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion...

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Ethertronics Active Steering Boosts LTE Antenna Throughput 30%

October 10, 2014

One of the biggest challenges facing smartphone users is keeping the devices connected at all times. After all, the trend towards storing more data in the cloud means in order to access increasing amounts of information, you need a fast connection. Moreover, the trend in mobile gaming is to rely on network connections for things like advertising, multiplayer-functions and new scene downloads.

Mobile video consumption of course is nothing new and also requires tremendous bandwidth and connectivity.

In short, mobile devices users want devices regardless of location to be connected in order to take advantage of all the data and entertainment features available to them.

3M's Role in Improving Cell Phone base Stations

October 9, 2014

It’s quite common for people to look at the cellular industry as a bunch of phones from different companies competing on features and functions but the reality is the towers are often the glue that connects these devices when they aren’t near WiFi hotspots. Towers are rife with innovation and in order for consumers to get better service they need to be upgraded with better radio frequency equipment, antennas and backhaul bandwidth.

3M Communications Markets Division is one company which focuses on perfecting the base station by making them easier to work on while ensuring they need less ongoing maintenance. I spent a good deal of time with the company recently speaking with Omar Flores, Steve King and others at the company to learn about how they are applying many of their innovations directly to the towers and other equipment responsible for interconnecting our tablets and other devices.

This is more of a commercial on what this division of 3M does but it's still instructive



EasyNDA aims to Lubricate Business

October 9, 2014

We live in a sharing society which seems to be divided by generational lines which dictate your level of privacy. 30 and under? You likely share virtually everything about yourself online. Older than that and you probably guard your privacy more.

Apple's Positioning Should Scare Intel and Others

October 9, 2014


Will the combination of the ARM processor coupled with 14 nm FinFET process thanks to Samsung change the dynamics of the mobile processor market? That is certainly the logic being put forward by Mark Hibben at Seeking Alpha.

As he explains:

The term FinFET stands for Fin Field Effect Transistor because one of its structural features is a vertical silicon fin.

Apple iPhone 6 Plus: Top 20 Must Know Thoughts

October 6, 2014

After spending a good deal of time with the iPhone 6 Plus, I feel confident enough to point out its pros and cons. Hopefully you’ll find this list useful when making a decision regarding a smartphone purchase.


Pictured above: iPhone 6 and big brother/sister iPhone 6 Plus




  1. Perhaps the best feature of the phone is the superior antenna, thanks in part to the larger size of the phone and technological improvements by Apple like support for 802.11ac. If you used a 5s or smaller device you have likely experienced the challenge of seeing a WiFi signal but not being able to connect with it in a meaningful way. In other words, the phone is receiving a signal from an access point but doesn't have a strong enough signal to establish a connection of any value.

H-P Probably Smart to Spin Off PCs and Printers

October 5, 2014







Hewlett-Packard will once again split its company into two, basically spinning off the low-margin PC and printer business according to reports. We have seen IBM pull this off with its PC and later server business thanks to Lenovo.

The issue of course is the company said it would do this a while back and abruptly changed course. They then reassured hte market that they would not spin off the units.

The move does make sense from the standpoint of focus and valuation. The company is gargantuan and having to deal with PCs and printers is just one more area to devote precious resources.









H-P Probably Smart to Spin Off PCs and Printers

October 5, 2014




Hewlett-Packard will once again split its company into two, basically spinning off the low-margin PC and printer business according to reports. We have seen IBM pull this off with its PC and later server business thanks to Lenovo.

The reason I say "once again" of course is the company said it would do this a while back and abruptly changed course. They then reassured hte market that they would not spin off the units.

The move does make sense from the standpoint of focus and valuation. The company is gargantuan and having to deal with PCs and printers is just one more area to devote precious resources.






Google Stitching Together Large Screens

October 3, 2014

SOTI Helps Manage the Phones that Save Lives

October 2, 2014

The enterprise mobility management space is bustling with activity thanks in large-part to the explosion of devices which companies must support. BYOD is something companies had no choice to accept – but this doesn’t mean they can’t manage the devices which are logging onto corporate systems and using company wireless networks. In fact, more than ever, they have to focus more on potential BYOD threats.



In a recent meeting with SOTI, a major player in the space, they announced they had 50 android OEMs using their platform.

OmegaDevCloud from RacoWireless to Simplify IoT and M2M Development

October 2, 2014

The Internet of Things is transforming the world before our very eyes as the infusion of connectivity allows objects to capture enormous amounts of intelligence and subsequently use this information to drive businesses to run more efficiently and allow consumers to have better lives. Today, applications like smart thermostats save consumers money while ensuring their comfort thanks to motion-sensing and intelligence related to user preferences.

One of the challenges the industry faces though is how to rapidly roll-out new applications. Perhaps just as important is how do you get developers to develop without making sure that your first train them on every type of wireless network?

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