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Rich Tehrani
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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Will iRadio Kill Pandora?

June 7, 2013

34% of Internet radio users surveyed would switch to Apple’s iRadio and some believe this is a major problem for Pandora. I remember when Google was going public, similar research showed users would also switch to a better search engine given the opportunity. The challenge is many people are set in their ways and inertia keeps them from switching.

What Apple needs to do is make the radio integration so solid that you have no choice but to try it and perhaps like it better than the service you currently use.

Moped 2.0 Blends Social, Messaging and Cloud Storage

June 6, 2013

There are a plethora of apps to communicate but precious few bubble up to the top. Quite often a company comes up with an idea for a service which improves on another form of communications. Tweetdeck and Hootsuite come to mind as examples.

Another new option is Moped 2.0 which goes live as you read this entry and allows users to more easily communicate with their social circles while adding in the capability of sharing media.

A Billion WebRTC Endpoints Force Voice and Data Players to Adapt or Die

June 5, 2013


From an evolutionary standpoint regardless of whether we talk about nature or business, adaptation is a key to success in changing environments. During the industrial revolution in London a species of moth with a white color blended in with the bark of the local trees until soot from the nearby factories turned the trees black. Some darker moths were now camouflaged in the dark trees and eventually the species adapted and became black. When air quality improved, the moths over successive generations changed color again.

Your iPhone Could Get Hacked Through the Charger

June 4, 2013

As scary as it sounds – that iOS device which you thought was safe from hackers because Apple controls the App Store could get infected through a malicious charger. This is a major concern for IT departments who didn’t previously worry about Apple devices which were not jailbroken. It is now impossible to know which Apple devices have been infected meaning all of them are suspect.

An article on TMCnet by Steve Anderson explains that a group of researchers at the Georgia Institute of Technology discovered the exploit which can be duplicated via a device called a Mactans charger.

Tehrani Speaking about Cloud at the Connecticut Business Expo

June 4, 2013

Yahoo! Should Buy Waze

June 4, 2013

If you haven’t checked out the TMCnet feature by Josh Alexander about companies Yahoo! should purchase, please do… I’ll wait. Ok – now that you’re back – isn’t this guy funny? It isn’t too often I read an article about tech where I learn things and also laugh out loud.

Interop Las Vegas 2013 and CTIA 2013 Videos Posting

June 3, 2013

Apologies for being out of touch for a while – I have been keeping up on my social sites such as Twitter so I hope you have been following me there. I've been traveling a great deal and have interviewed many of the leading companies at Interop and CTIA recently and wanted to share many of them with you.

So far, Most of the Interop Las Vegas 2013 videos have posted and the CTIA 2013 videos have begun to post and will hopefully be completed tomorrow. By clicking the above links you will be able to scroll through whichever videos you choose.

For your immediate viewing pleasure, here are a few sample videos:

Zagg Shows Off New Cases with Keyboards







TruPhone Does Mobile Global Roaming with Sharing



AirWatch Evolves



ShoreTel Dock Announced













ProfitBricks: Where InfiniBand Meets Cloud 2.0

May 22, 2013

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has developed public cloud 2.0 – in other words this is not your father’s cloud. Now you might be thinking cloud is cloud is cloud – especially when it comes to the public variety but the company thinks differently and they make a compelling case as to why their solution is far better.

Part of the reason is structural – using InfiniBand – a switched fabric communications link which can transfer data 40-80x faster than traditional solutions, the company is able to rapidly move virtual machines around their data center… “So fast, the VM doesn’t even know it has been moved,” they said. In the real world this means they can instantly size applications and machines with the resources needed.

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

May 17, 2013

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in just over three and a half years. The question is, what do you do with this onslaught of algorithms which are written with malicious intent in mind? One company, Emerging Threats thinks they can help with part of the equation… Identification of the sites which are compromised.

I recently met with the company at Interop in Las Vegas to learn about their IP and domain intelligence solutions ETPro Ruleset for IDS/IPS and IQRisk Suite for IDS/IPS, Firewalls, SIEMs and DNS.

NFV-Based Software Telcos Need OSS/BSS Interoperability

May 17, 2013

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of hardware. CSPs hope they can take advantage of the same network efficiencies they see in their data centers in their core networks.

In this brave new world of software, there will be lots of opportunity and challenges as well. For example how do OSS/BSS systems manage new services provided by new entrants?

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