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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Why TelePacific is Re-Branding

In this podcast, I speak with TelePacific's SVP Ken Bisnoff on why TelePacific is re-branding. The CLEC of old is gone....

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Communications Tech Development = Code + Human Resources > Enter OpenSIPs Summit 2017 Amsterdam

A big difference between a successful communications technology corporation, startup or project and a flop is the development of the solution behind...

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Telecom Tidbits (part # 2450)

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing...

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Telecom Tidbits (#2449)

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up...

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Shock! IBM Reverses Telecommuting Policy. Here's Why

It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which...

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What does having no PSTN lines really mean?

There are firm actions starting to take place about PSTN sunset.  What this means is that our landline networks that we...

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10 Seismic Communications Trends Creating Billions in New Value

People need not apply in our brave new communications future Communications was once a person-to-person mechanism allowing individuals to collaborate or share...

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Greenfield Tech Has big news @ITEXPO

February 7, 2017



Greenfield Tech had a skew of news at ITEXPO 2017 in Fort Lauderdale, FL. Eric Klein and Nir Simionovich explained how the company has evolved their Cloudonix platform to be a Swiss Army Knife for telecom, consisting of media services, subscriber services and a SIP registrar layer.

One of the more interesting features is a backend cloud service and secure mobile SDK providing an end-to-end encrypted solution allowing companies to have secure conversations with customers. The idea is the communications within an app to a call center can be far more secure than the system we use today which has a number of issues.

For example, when a caller calls for help, their is no way to know for sure the caller is really who you might think as it is fairly easy to get access to personally identifiable information like social security numbers and maiden names, etc. Likewise, when a bank calls a customer, there is no way to know for sure it is the bank calling.





ITEXPO Returns to Fort Lauderdale Tomorrow!

February 7, 2017



Sorry for the brief marketing message.



See me at the show in the following places:





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Resume marketing message: 

One of the largest telecom/communications technology shows in the world at Broward Convention Center



As my loyal blog readers probably know by now... ITEXPO, the 3-day trade show and conference focused on communications technology, returns to South Florida this week.

As always, you can attend laser-targeted courses - most free with your Expo Plus pass - that prepare you to ask the right questions of the 150+ vendors on the show floor. Plus, your free pass gives you access to 100 more vendors on the IoT Evolution Expo floor, collocated with ITEXPO.

Here is a comprehensive list/links of workshops, seminars and presentations. These are in addition to the main ITEXPO Conference Program (which does require a conference fee).

Select any link as your starting point into the expo site.










Telit IoT Innovation Event Attendance Portends Strong IoT Growth Ahead

February 7, 2017

Tablets Cheaper Than Starbucks?

February 5, 2017

The price of electronics and telecommunications services have plummeted for decades in contrast to the cost of things like global wages or real estate in many parts of the world. We've gotten tot he point where Wal-Mart advertises tablets for an insanely low $35. Specifically, the RCA Voyager 7" 16GB Tablet Android 6.0 (Marshmallow). Contrast this to the cost of a very expensive coffee.

Photos courtesy of USA Today.



A few years back, Florida resident William Lewis ordered his 101-espresso-shot latte at his local Starbucks that cost $83.75 and came with 17 pumps of vanilla syrup, mocha and green tea matcha powder served with steamed milk.





ITEXPO and IoT Evolution Show Brochures now Available

February 2, 2017

Broadsoft CEO Not Happy with Trump Immigration Policy

January 31, 2017

Silicon Valley is not happy with president Trump and CEOs all seem to be coming out with statements which oppose his actions. Actually, tech companies beyond the valley seem to hold the same views.



BroadSoft CEO Michael Tessler is no exception. He's been a past speaker at ITEXPO (see above) and a visionary in the IP communications space for many years.

He recently said: 

“Today, I am frustrated to be an American. The recent executive order from our new president is an outrageous attack against the values of this country.”







Congrats to Broadvoice on Worker Benefit Expansion

January 30, 2017



Quick hats off to Broadvoice for expanding worker benefits... You probably know TMC launched the Tech Culture Awards last year (winners) to celebrate the best tech cultures. As a result, we like to highlight companies which are doing their part to provide enhanced work environments.

In this case, the company has expanded the paid leave times for new moms and dads to 12 weeks. Paula Bernier has more on what the Broadvoice is doing.

Its a great trend and hopefully this positive press will encourage the companies who are able - to strive to provide the best possible environment for their team(s).

TMC is working to raise awareness of such job-related issues via its Tech Culture Awards program.









See Next Big Thing From Digium @ITEXPO

January 26, 2017

Cloud and Debt did Avaya in

January 24, 2017


8x8 has seen its stock triple in the past five years as they move upmarket and take share from telecom hardware players. Interestingly, this increment is the exact same amount of time its been since ShoreTel acquired M5 to provide cloud solutions to customers.

This is what we said at the time:
Cisco may now be forced to buy 8x8 and Avaya will likely make a move as well. This move could even push Vonage to go after the SMB space. Mitel is an interesting question - they have leading edge tech but a troubled stock to use as currency.



Broadsoft UCaaS Leader - See Them Live @ITEXPO

January 23, 2017

IHS Markit has named Broadsoft the global Unified Communications as a Service (UCaaS) platform leader, with 38% of the total worldwide UCaaS seats running on its platforms, as of the second quarter of 2016.  According to the IHS study, the BroadSoft UCaaS global market leadership position places it ahead of its closest competitors.

“The UCaaS market today is comprised of pure-plays, network operators, cable MSOs, ISPs, system integrators, and traditional premises-based vendors. With a multitude of options, things can be confusing for businesses trying to find the right provider and service to fit their needs,” said Diane Myers, senior research director of VoIP, UC, and IMS for IHS Markit and author of the fourth quarter 2016 Analyst Insight report.

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