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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What's With the MSO Consolidation?

Charter was the first company to make a play for TWC. Now reports are in that Charter is chasing Bright House....

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SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day

Last week we made it about halfway through SmartPhoneMan’s day.  Let’s finish his day.  Right now, he’s in a rush to...

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Verizon Invites the Channel Once More

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in...

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Media Servers and St. Patrick's Day

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s...

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What Can You Learn from Target?

I was reading a couple of articles about Target. The retailer has not been doing well lately, including closing all Canada...

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Media Servers Will Play an Increasingly Important Role for Telco Apps

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When...

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5 Tech Companies to Watch in 2015

December 30, 2014

There are so many companies I meet with who have interesting stories to tell so I spent some time putting together a list of those worthy of recognition. I hope you find this interesting and have a great 2015.

Talari T5000 pictured below



Talari Networks is all about revolutionizing WAN economics or in less marketing speak, they are disrupting the MPLS monopoly. Wait, I am still talking in marketing terms.

MatrixCloud: It's Time To Reeavulate Cloud Deployment and Management

December 29, 2014

It’s exciting to see that cloud is being embraced by so many. From small businesses to the largest, cloud computing solutions are eagerly being rolled out for CRM, telephony, UC, accounting, storage and anything else you can think of. While the benefits of the tech are clear, what we need to worry about now is management of these cloud solutions.

In fact, we should be aware of the trend we see in cloud as it follows similar ones in telecom.

What Amazon Prime Now Customers in NYC are Saying

December 24, 2014

How happy are New Yorkers that they can spend less time shopping and more time drinking coffee and generally ignoring one another? Well this came to me today from a relative. Let's just say he is a very happy Amazon customer.

---

Rich,

Last night i placed my first PrimeNow order. 





Shocking Bang & Olufsen Profit Warning

December 24, 2014

Generally, I don’t write about profit warnings but the latest one from B&O caught me by surprise because the luxury market is booming and the consumer electronics market is doing amazingly well yet Bang & Olufsen is not seeing sales explode. As I child I used to ride my bike to the nearby B&O store to marvel at the products which were beyond the reach of a 11-year-old. The company was decades ahead of the competition in terms of design.

BeoPlay A8



They did such a good job in-fact, Steve Jobs cited them as an inspiration. Apple’s success in-turn led to the consumer electronics world taking design very seriously.





Fascinating WebRTC Demos from WebRTC Expo

December 19, 2014

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped.



Well, I have good news. I think we now know who is right.

WebRTC Expo 2014 in San Jose (see picture above) had some fascinating demos of state-of-the-art in WebRTC.

Really, this is the leading-edge of the market. Is it hype?







Restoration Hardware's E-commerce Fighting Formula

December 16, 2014

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in love



Apple has the most valuable retail real estate in history, outdoing Tiffany. As a result, Microsoft has stores which mimic Apple. Samsung does as well. More importantly, many retailers emulate the look of Apple stores.

Thoughts on ThinkGeek Customer Service

December 16, 2014

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a response. They do say there is a 48-hour window which technically ends tomorrow but I’m not very patient.

New T-Mobile Pay as You Go LTE Pricing Changes Everything

December 15, 2014

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced to purchase one of the monthly variety which could cost $35 per month and more with taxes and fees added in. Many people however don’t need to have access to data at all times. They can use texting and calling when in the car and then access wireless data when stationary at a coffee shop or even using their cable provider WiFi.

How Sony May be Fighting to Unleak its Information

December 12, 2014

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent or actors has been released. In just one incident a director called Angelina Jolie a spoiled, untalented, egomaniacal Brat. Then there were racially charged comments about President Obama. A leak of tens of thousands of salaries and social security numbers. The leak of contractor salaries, movies and discussions regarding costs related to movies.

You need a Flip Phone for Your Data Center

December 3, 2014



The big news of the week is celebrities are eschewing smartphones for flip phones. What you ask? Yes, flip phones, those clamshell devices which most people associate with the luddite relative you just saw at Thanksgiving. The reason?

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