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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IoT Connectivity Standards? Still a Confusing Mess.

62 million European households will soon have smart gas meters as reported on IoT Evolution with an annual growth rate of 27.8...

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Digital Transformation Gone Wrong: Did Macy's Fail?

Amazon will be moving into six floors at 300 Pine Street, a historic epicenter of Seattle retail, home to Macy’s. In fact,...

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Mazda Rotary Engine to Cease Electric-Range Anxiety

The rotary or Wankel engine is an automotive marvel. It revs higher than an engine with cylinders and weighs far less. It...

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Invoxia NVX 200 Phone Connects to Apple Watch 3

Forget Dick Tracey, Invoxia takes your watch phone one-step further by allowing you to use a desk phone as the interface to...

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Network Slicing - An A La Carte Network Service in 5G?

I’ve been meaning to write about network slicing for a while.  When 5G was first being written about, network slicing was one...

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Thanks to Actility, Comcast may Build Largest U.S. LoRa Network

There is a race to roll out the largest LoRa network as eventually trillions of devices will need a low-power way to...

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BSNL and Aeris Accelerate IoT Adoption in India

October 3, 2017



The IoT opportunity is quite immense and no part of the world will remain untouched. If the technology can be embedded in rhinoceros horns and trees in the Amazon, there is no place it won't go.

Case in point, as we reported recently, BSNL and Aeris have joined forces to jointly tap the IoT market in India. Some of the areas of focus for this joint initiative include improving supply chain efficiency, enhancing customer experience, tracking and monitoring assets, improving logistics and empowering smart cities.



“As a leading Indian telecom player, BSNL has taken many steps to leverage technology to launch new services in line with the changing needs of our customers,” said Shri Anupam Shrivastava, Chairman and Managing Director, BSNL.

Summa Networks Lets Smaller Carriers Compete with Large Telcos in IoT

October 3, 2017

Javier Martin, CTO of Summa Networks tells me his company’s next-generation HSS and HLR based on NFV and SDN allows providers to compete with large telecoms to take advantage of smart services. MVNOs and other carriers can just activate profiles to go from 3G to 4G he explained.



The multi-tenant system allows for operation in the cloud and is compliant with 3GPP Release 12. In addition, there are new functions dedicated to IoT and the licensing cost is quite attractive.

Tesla Electric Semi, Will Musk Prove Buffet Wrong?

October 3, 2017



The author of this blog is having a challenging time writing this post as we have been fortunate enough to have received a very kind letter from Warren Buffet complimenting our writing. On the other hand, we are also impressed with Elon Musk and his achievements as we recently outlined.

Today's news puts us at a crossroads as this week has seen news of all auto makers (GM for example) realizing they need electric vehicles. Moreover, there are now pictures of what seems to be a Tesla electric truck.

We know there are some major issues with electric trucks - they need to recharge often - every few hours or so. Furthermore, the infrastructure to achieve these goals isn't in place yet.



There is one thing worth noting though.









American Aerospace Technologies Provides Real-Time Imagery and Drone-Based LTE Service

October 2, 2017


The latest technology is changing the way companies, municipalities and other organizations are able to monitor critical infrastructure and provide communications in the aftermath of disasters such as the recent spate of hurricanes which have slammed our country and the Caribbean.

On June 20, airborne LTE connected first responders during a mock disaster exercise in Cape May County, N.J., to a first-of-its-kind “flying cell site,” which was mounted on a RS-20 long-endurance Unmanned Aerial System (UAS) and made calls, sent text messages, photos and video from a simulated “communications-denied” environment back to command centers across the state.  American Aerospace also assisted Cape May in securing FAA approval for the test use of an unmanned aircraft flying beyond the line of site to its land-based pilot and crew. Verizon was the wireless partner for this test providing their Airborne LTE Service.



This tweet has been sent via @verizon's "flying cell site" aboard our RS-20 UAS.

The future is here.

Comtech Boosts Location and Analytics in IoT

October 2, 2017


Comtech
Telecommunication’s big differentiator in the IoT space has to do with its Location Studio IoT. The company has been a leader in the space for decades thanks to its acquisition of TCS – a company who also was a leader in indoor LBS going back to our earliest meetings with the company in the nineties.

Fast-forward to 2017 and location is becoming crucial for numerous applications on cell phones but also for asset tracking, customer service and numerous other applications being developed.



We had a chance to discuss the company’s vision with Jay Whitehurst (above) and Fred Servais (below) who mentioned the company’s SDK has the following features:

  • Small memory footprint
  • Power-efficient
  • Utilizes small message size
  • Works with NB-IoT and LoRa
  • OS-agnostic
  • Cloud-based
  • Provides a positioning response
  • Flexible pricing models
  • Accuracy
  • Can use assisted GPS
  • Optimizes for battery life

The way the system works is to send whatever information the device has available to it and Comtech uses the cloud to determine where the device is located.


Aculab Impresses with Cloud and Applianx AP Gateway

September 30, 2017

Aculab Milton Keynes, UK Headquarters


Aculab has been an innovator in the telecoms space for decades and most recently they've impressed us with their cloud offering as well as their Applianx AP Gateway. The company was early to cloud - perhaps one of the first in the telecom space to embrace it. Even before the big Silicon Valley companies all vying to be the CPaaS leader.

The company's cloud can do voice, messaging, multilingual TTS, voice biometrics and fax. What makes it frankly better than some of the clouds which are run by IT and not telecom people is their deep and somewhat extensive knowledge of telecom signaling and telephony protocols.


Airline Outage, The Cost of IT Downtime and how AIOps Can Help

September 28, 2017


Estimates of an hour of downtime are as high as $500,000 per hour but in some cases the cost can be far, far greater. Today's Airline outage affected Amadeus Altea software used by 125 airlines and appeared to also have hit some online check-ins.

Business Continuity is crucial for all companies - not just airlines. But airlines are interesting because the damages quite often can be measured quickly. For passengers with delayed or cancelled flights - the penalty could be as high as 510 British Pounds or $685 per passenger.

If we assume 2,000 flights faced this penalty and 200 people were affected per flight, the damages could be 2,000*200*$685 or $274 million dollars.

Interestingly, this would mean if the problem was solved quickly, potentially a quarter of a million dollars could be saved.






The Urban Drone War is Here

September 27, 2017



In February of 2014 we warned of the impending urban drone wars:

Criminals will soon realize a single flying gadget won’t help them so much and will be drawn into a drone arms race requiring each side to ramp up their drone numbers in order to win any encounter.

Moreover, once criminals discover the drone is a near-perfect murder weapon, they will start to invest in these devices and subsequently pull off murders without getting caught. Once again, police will have to counter with more drones which are constantly surveilling the air.

Finally, many of the drone-based murders will likely take place as night as these devices have night-vision and humans do not.




Equifax Reminds us Cybersecurity is a Corporate, not IT Problem

September 26, 2017


The largest consumer breach of all time - until now comes to us courtesy of Equifax. Americans think criminal hacking is the greatest technology risk to their health, safety and prosperity and they are right. What makes this breach so bad is this hack of the personally identifiable information (PII) of 143 million people will result in breaches related to this information for years - potentially decades to come.

In real-world terms, your bank and most other organizations you do business with use certain information to ensure you are you when you call or interact with them online. This information for over one-hundred-million of us is now out in the open.

If this news isn't bad enough, there are countless Equifax phishing scams to look out for now as well.

We could go on and list how this has been the worst year ever for cyberbreaches but you likely know that by now.

In today's news, the CEO of Equifax finally was forced to step down.








AT&T Connected Health Foundry Celebrates Success

September 23, 2017

Earlier today we discussed how some years back IMS provided a platform for carriers to roll out applications. The industry discussed the concept for a number of years – magazines, associations and events sprung up to support carrier efforts but the market never happened the way anyone thought it would. This was in-part because Apple rolled out an App Store and then Google followed and developers didn’t need to work with carriers. It was much faster to integrate with the hardware in the hands of the consumer.

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