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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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How to Speed Small Cell Site Acquisition on a Large Scale

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

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HumansFirst ColdSmoke Lets You Buy with your Smartphone

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do...

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Structural Separation via REIT Equals Zero Taxes

Windstream got the endorsement of the IRS to transfer their assets - copper and fiber plant - to a REIT and...

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Connected Cars as an Everyday Lifestyle

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent 

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars. Full Story »

MWC 2013 Day One Trends

February 26, 2013

After a day of meetings there are some strong takeaways from the first day of Mobile World Congress in Barcelona. Interestingly devices played a large and yet small factor in my analysis. First off The Sony Xperia Z tablet was shown off here but crowds were lackluster. In examining the device I was amazed at how thin and light it was - it seemed like a larger iPad Mini in terms of weight and the feeling in the hands.

Ciena Launches New Services Play

February 25, 2013

Ciena has some exciting news when it comes to the world of service provider networks. We know the company as an equipment provider which has had years in the business but now they have branched out from not only upgrading networks but businesses. Chuck Kaplan VP Industry Marketing (pictured above) spent some time with me at Mobile World Congress 2013 explaining how his company has spent years helping customers not just spend money on their solutions but make it as well through a new consulting initiative.

The first step in the process is to redefine carrier services for a new world where data usage has tremendous spikes which are caused by things like cloud service utilization.

Stoke GameChanger Improves Stadium Broadband Delivery

February 25, 2013

Dan McBride VP Marketing Stoke

 

Mobile and WiFi gateway solution provider Stoke recently launched at Mobile World Congress 2013 a new solution which is targeted at improving the customer experience at stadiums and metropolitan areas. The company's GameChanger solution in partnership with SOLiD Technologies brings together management, WiFi and fiber installation.

The idea is to allow a stadium to be WiFi and carrier agnostic meaning in a perfect world every customer will be able to come to a stadium and have coverage from their own provider.

Volubill Updates Charging and Policy Solutions at MWC2013

February 25, 2013

Volubill the "converged charging and policy" company brought their solutions up to date at Mobile World Congress 2013 with the introduction of 4G LTE solutions. One of the interesting differentiators the company provides is allowing carriers to personalize virtually anything. For example, customer Orange Madagascar recently launched 18 new packages and will soon launch another 14. Each took 15 minutes to configure, test and deploy.

AMDOCS Allows Carrier Self-Service at MWC2013

February 25, 2013

The big news from AMDOCS at Mobile World Congress 2013 was a suite of solutions dubbed CES 9 which the company internally calls the "Wow release." The company says it has seamlessly connected its customer management, billing, OSS, CRM and network controller solutions allowing customers for the first time to see connect their experience from the device down to the network.

You have heard me go on about the age of acceleration and apparently carriers feel the pressure of providing things faster as well. One of the biggest advances in this new solution will allow carriers to let their customers take advantage of self-service on the devices they use. For example, a tablet user will be able to upgrade their data account without having to call into a customer service representative or CSR. The company believes the release will actually allow 80% common transactions to be completed without a call center call-in.

 

Company representative Rebecca Prudhomme pictured above explained that the industry is adopting a new metric regarding customer satisfaction which gauges a customer's willingness to recommend a service to friends or family.

Sony Xperia Tablet Z Impossibly Light

February 25, 2013

Broadcom Has Low-Power GPS Geofencing News and More at MWC2013

February 25, 2013

Broadcom made some big noise here at MWC with the launch of its 47521 GPS chip which is a  follow-on to the 4752 they announced at the show last year. This new silicon-software solution allows real-geofencing due to its reduced power consumption which the company said was cut by a factor of 60!  I say "real" - because currently geofencing drains battery so much, users have to turn it off.

While I naturally thought asset-tracking/M2M was the major market for the company, Donald Fuchs Director of Business Development for the Mobile and Wireless Group says this market is a "rounding error" compared to the size of the wireless space. His thoughts as well as those of Monika Gupta from Broadcom are that social networkingand mobile marketing are the main areas for such a technology.

Oracle Not Shy at MWC

February 25, 2013

Alcatel-Lucent Pushes Tagline at MWC

February 25, 2013

Made it to Mobile World Congress MWC2013

February 25, 2013

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