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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

$4B Wireless Repair Market Event Comes to ITEXPO

Almost 8,000 wireless repair businesses employ over 20,000 people and the market is growing. Yes, it’s a $4 billion dollar market! Apple’s next-gen phones...

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Ad Blockers vs Mobile Advertisers

In September, I wrote a blog on why mobile advertising is expected to grow based on Mary Meeker’s yearly Internet Trends report. Something to...

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Ransomware Fog Rolls over SanFran Muni, SFMTA

We’ve known ransomware costs for a small- to medium-sized business can be $99,000, per Kapersky Labs. This includes lost business data,...

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Why you would give up the chance to strut around in Middle Earth Barbie wear? Allison Smith asks.

#Thankful! What for? Being able to speak...well, not as well as Allison Smith. Being able to design software and apps with code,...

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Happy Thanksgiving!

I don't think Ican write one better than I did 2 years ago, so here's a link to that piece. Happy...

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Comparing Different Types of Mobile Ads

Now that access to the internet via mobile devices is past 50% compared to access via desktop, it makes sense that internet...

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UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform...

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OmegaDevCloud from RacoWireless to Simplify IoT and M2M Development

October 2, 2014

The Internet of Things is transforming the world before our very eyes as the infusion of connectivity allows objects to capture enormous amounts of intelligence and subsequently use this information to drive businesses to run more efficiently and allow consumers to have better lives. Today, applications like smart thermostats save consumers money while ensuring their comfort thanks to motion-sensing and intelligence related to user preferences.

One of the challenges the industry faces though is how to rapidly roll-out new applications. Perhaps just as important is how do you get developers to develop without making sure that your first train them on every type of wireless network?

Will George Clooney's Wedding Popularize Burner Phones in Your Company?

September 29, 2014

This morning, news broke that even more celebrity nude photos of have leaked and that George Clooney handed out burner phones to wedding guests to ensure any photos taken didn’t show up on the internet after accounts got hacked. The interesting point here is that what Clooney is saying is his wedding is only as secure as the weakest cellphone password. As you might imagine, TMZ was not amused.

This security measure makes sense… George’s security team was able to remotely monitor all photos taken meaning they would also know who leaked a specific photo.

Consumer Reports Confirms iPhone 6 Bendgate Overblown

September 27, 2014


Consumer Reports used a three-point flexural test to determine how much force different large devices could take before bending. In short, here are the results:

  Deformation Case separation HTC One (M8) 70 pounds 90 pounds Apple iPhone 6 70 pounds 100 pounds Apple iPhone 6 Plus 90 pounds 110 pounds LG G3 130 pounds 130 pounds Apple iPhone 5 130 pounds 150 pounds Samsung Galaxy Note 3 150 pounds 150 pounds
Here is an important point:
The reports stated that Apple applies 25 kilograms (slightly more than 55 pounds) of force to an iPhone 6 Plus to test flex. What does 55 pounds mean in context? Using our Instron, we found that it's approximately the force required to break three pencils.
Basically, as I have been saying all along, bendgate is a tremendous amount of BS.



Finally Some Sanity at the FAA and EASA

September 26, 2014


For many years I have complained about FAA regulations that defied logic. In 2008 I said the following when pondering if gadgets make airplanes crash:
First you can use laptops on planes -- even during take off. Then you can't. Then you can -- but not after the aircraft door closes.


The Myth of the Bendable iPhone 6 Plus

September 25, 2014

How Apple Shattered this Startup's Plans

September 24, 2014

Over a year ago the web was abuzz with talk of a new mobile payments player Clinkle which was to have a different take on payments. One of the company's innovations was to allow the transfer of money via high frequency sound. Something I questioned the feasibility of in fact.



Well, it seems, this feature has been put on the shelf and moreover, Clinkle is now focusing on being a debit card gamification company for college students. In fact, the more you spend, the more "treats" you accumulate.



Alcatel-Lucent aims to Position Small Cells Everywhere

September 22, 2014

With the introduction of Apple’s iPhone 6 Plus with resolution levels the company calls Retina HD at a whopping 1920x1080 pixels, we can expect a significant increase in bandwidth utilization worldwide. Not to mention the Galaxy Note 4 and Edge at a Quad HD resolution of 2560x1440! This number of pixels is likely more than any of your televisions!

Hoping to be a big part of the solution is Alcatel-Lucent, the company has a heavy focus on their small cell strategy designed to ensure carriers are effectively using their bandwidth. As my colleague Peter Bernstein points out, QUALCOMM too is part of the effort to meet this demand.

How to Choose Between iPhone 6 and iPhone 6 Plus

September 20, 2014

For the first time ever, Apple introduced two phones of different sizes at once. This is a huge deal for the company which kept the original phone screen size until the iPhone 5. The good news it is potentially easy to decide between the two devices – based upon what you do most.



What makes the decision a bit easier is the fact that Apple makes no iPad smaller than the mini which does not fit in suit or pants pockets.

Sorry Apple, This is Really Samsung's Month

September 19, 2014

I find if you write about Android or Apple, you are often a target for people who will flame you on social media for being pro-Samsung/Google or Apple. Actually I am not pro-anyone... I use Android, iOS and Windows 8 - often all within the same hour.

Having said that, many people in my office are iPhone users and it seems a casual survey of them shows almost all have decided to take the plunge and buy the iPhone 6 Plus which is likely one of the tallest phones you will find with any frequency. Its 6.2 inches tall in fact!

It's funny really, many people who have ordered it are actually scared that the phone is too big.



Larry Ellison Was a Real Trailblazer

September 18, 2014

Today, Larry Ellison announced he will step down as Oracle CEO, handing over the reins to co-presidents Mark Hurd and Safra Catz, who will now report directly to the board. In the late eighties/early nineties I was a database programmer here at TMC and had to decide between Oracle and Informix – two of the more popular relational databases at the time. I made the decision to go with Informix because Oracle was in the middle of an SEC investigation relating to how the reported forward earnings.

At the time, companies were far more siloed… A database company was a database company.

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