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IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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With Tablets and Smartphones Eating the PC, What Can Microsoft Do?

April 11, 2013


These are very dark days for people who work for many divisions of Microsoft as tablets and smartphones have absolutely decimated the PC market as evidenced by a decline of 14% in sales of PCs last quarter. This news comes on the heels of the Windows 8 launch, the new OS which fuses the best of the tablet and Windows experience in one platform. The only problem is the new OS with all its marketing and slick new form factors isn’t cutting it, as consumers gravitate towards smaller screen devices.

Expect many calls for Steve Ballmer to be fired and when you consider how many markets Redmond has squandered since 2000 you could make a solid case for pushing him out.

NextPrinciples Looks to Simplify Social Customer Interactions

April 10, 2013

Love it or hate it, social media has to be embraced by companies who are interested in communicating with their customers where they spend an increasing amount of their time. Yet scaling social media interactions is truly challenging. A company called NextPrinciples is looking to simplify the complexity of integrating social into your company with its Insight-To-Action Platform.

When I asked Ted Sapountzis Head of Marketing & Product Management with the company what pains they eliminate for customers he told me his company provides them with a unique platform which integrates analytics, listening, monitoring and engagement together.

IDC: PC Sales Decline Substantially

April 10, 2013

According to IDC, PC sales are in a tailspin with 76.3 million units sold in the first quarter of 2013. This number represents a decline of 13.9% compared to the forecast decline of 7.7%. These are the worst numbers since IDC started tracking in 1994 and it is the fourth quarter of year-on-year shipment declines.

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Hyperlapse Takes Street View to Next Level

April 9, 2013

The most fascinating demo I have seen today which seems to have no immediate use is Hyperlapse – a service which works with Google Street View to generate movies based on coordinates you enter on a map by dragging and dropping pins. To be fair, the service does allow the user to become familiar with a road or course before traversing it. It is more useful for this purpose than Google Street View because you don’t have to traverse the map a few frames at a time by hand.



SugarCon 2013 Kicks off this week in NYC

April 8, 2013

Does Bezos' Money Present an Objectivity Problem for Business Insider?

April 8, 2013

I am left wondering if there will be any perceived objectivity issues as a result of the $5M investment by Jeff Bezos in Business Insider. Like Jeff, I am a big fan of Business Insider… Henry Blodget and his team do great work.

I also can’t help but wonder how the coverage on the site may potentially change. Will we see as many stories critical of Amazon?

Has the SEC killed the Press Release?

April 4, 2013

Has the SEC just signed the death warrant for the press release market? Possibly. Standard operating procedure today is to distribute press releases through established services like Business Wire and PR Newswire but thanks to the SEC, you can post your news on social sites – as long as users are told where to look.

Windows 8 Relegated to Budget Status?

April 4, 2013

Microsoft seems to make an OS you HAVE to buy while Apple makes an OS you WANT to buy



The Microsoft Store has good news for people waiting to pick up a new Windows 8 machine… Lower prices on relatively new hardware. Interestingly, only a few specific models saw their prices decreased. Some believe it has to do with specific  models which didn’t sell well while others think the challenge is Windows 8 itself.

Content Marketing: It Works for Obama and Your Company

April 2, 2013

How content marketing kept President Obama in office despite a challenging economy

To the tens of millions of people who didn’t vote for president Obama in the 2012 election, his reelection came as a surprise. After the historic Tea Party victory in 2010 and record-high unemployment, legions of political opponents could not believe President Obama was reelected.

Whatever your political views, you must concede the Obama White House does an amazing job controlling the content which the public consumes about it.

A recent article by Nancy Benac of ABC News delves into the issue more thoroughly describing the Obama Image Machine as:

Serving up a stream of words, images and videos that invariably cast the president as commanding, compassionate and on the ball.

Chorus.im Reduces IM Islands with HTML5

April 2, 2013

With the billions of messages sent each year it is tough to come to the conclusion that messaging is broken but it is. If I send an SMS from a cell phone for example it typically goes to another cell phone. Lets say I am on a PC and want to communicate via SMS - I can use an email gateway but I would have to know which carrier first before I choose a gateway. For example Vodafone in western Japan uses the following gateway address: number@n.vodafone.ne.jp while Vodafone in Okinawa uses the following slightly different address: number@q.vodafone.ne.jp.

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