Communications and Technology Blog

10 Lessons from Volleyball, Part 2

By Peter on Thursday, May 23

Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...

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Tagged sales, strategy, volleyball

CloudTC and N-Able Acquired

By Peter on Wednesday, May 22

"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...

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Tagged hosted pbx, itexpo, mergers, phone system, RMM

ProfitBricks: Where InfiniBand Meets Cloud 2.0

By Rich Tehrani on Wednesday, May 22

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...

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Tagged amazon, cloud computing, data center, ec2, infiniband, interop, profitbricks, public cloud, technology

Proactive Care Puts Operators One Step Ahead

By Peter Bernstein on Monday, May 20

By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent

Monitoring and analyzing network data proactively saves operators time, money, and customers.

When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.

The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.

Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.

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Tagged Alcatel-Lucent, big data, customer care, KPIs, network monitoring, procativecare | Responses

10 Lessons from Volleyball

By Peter on Monday, May 20

I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...

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Tagged hiring, strategy, volleyball

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

By Rich Tehrani on Friday, May 17

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

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Tagged emerging threats, interop, malware, security

NFV-Based Software Telcos Need OSS/BSS Interoperability

By Rich Tehrani on Friday, May 17

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

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Tagged bss, carrier, ericsson, huawei, interoperability, nfv, nokia siemens networks, nsn, oss, sdn, software telco

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What UCONN Engineering School Advances Mean to New Students

May 21, 2012

I have been fortunate enough in my career to do something I love – cover technology and be involved in all the most innovative happenings from the early eighties until today. Tech is one of the markets which experiences constant change, moreover, the ability to learn something new presents itself virtually every day. Whether you are a system administrator, programmer, database designer or microprocessor designer you are not only in demand, you are able to constantly do new and innovative things in the course of your work.

Of course some jobs are better than others and if you do not keep up you may find your skills become obsolete. Furthermore, not every moment of a techie’s life is exciting but what has been constant for three decades is techies are in demand, treated well and given numerous opportunities for advancement.

Posted in Communications Developer, Facebook, Google, Social Networking, Technology, Wireless

Tagged: engineering, facebook, jersey shore, kardashians, math, media, science, tech, tmc, uconn : Related Tags: science engineering, school better, engineering school, computer science, learn computers, engineering

More Advice on Buying Apple, Shorting Amazon

May 18, 2012

Yes Virginia, P/E ratios still matter

Two days ago I wrote a piece trying to justify how Amazon could have a P/E ratio 16x higher than Apple. In short, I couldn’t. Recently Rocco Pendola wrote a piece which says P/E ratios don’t mean much, instead good management does (a paraphrase).

Posted in Amazon, Apple, Financial, Technology

Tagged: amazon, apple, financial, investing, sprint, thestreet : Related Tags: shorting amazon, amazon, apple, earnings, piece, ratios

Gadgets to Have Integrated Welcome Ads Soon?

May 18, 2012

If ads on the Kindle Fire Welcome Screen are successful, others will follow

There are a few things which are well known about Amazon’s Kindle Fire. First of all at $199 the company either loses money or at best breaks even depending on which analyst you speak with. We also know the version of Android the device runs is unusual as Amazon has its own proprietary shell around it.

Posted in Amazon, Android, Apple, Blackberry, Consumer Electronics, E-Commerce, Facebook, Financial, Gadget, Google, Marketing, Social Networking, Technology, Wireless, iPad

Tagged: ads, advertising, amazon, android, apple, google, iad, ios, ipad, iphone, pandora, radio, television, tv : Related Tags: amazon successful, consumers shown, welcome screen, amazon, company, kindle

Funny and Fake Facebook Pre-IPO Letter

May 17, 2012

This email has been circulating and is funny enough to share:

A Letter from Mark Zuckerberg

About Facebookâs IPO

MENLO PARK, CA (The Borowitz Report) â On the eve of Facebookâs IPO, Founder and CEO Mark Zuckerberg published the following letter to potential investors:

Dear Potential Investor:

For years, you've wasted your time on Facebook. Now hereâs your chance to waste your money on it, too.

Tomorrow is Facebookâs IPO, and I know what some of you are thinking. How will Facebook be any different from the dot-com bubble of the early 2000âs?

For one thing, those bad dot-com stocks were all speculation and hype, and werenât based on real businesses. Facebook, on the other hand, is based on a solid foundation of angry birds and imaginary sheep.

Second, Facebook is the most successful social network in the world, enabling millions to share information of no interest with people they barely know.

Third, every time someone clicks on a Facebook ad, Facebook makes money.

Posted in Facebook, Social Networking

Tagged: facebook : Related Tags: tomorrow facebookâs, facebook, facebookâs, letter, money, billion

Intel Finally Gets Mobile?

May 17, 2012

Intel is selling its computers quite nicely into PCs and servers and although we are in a so called "post-PC era" people keep buying computers by the tens of millions. The long-term challenge is in-part ARM, the instruction-set architecture which is being turned into highly efficient chips used in most mobile devices.

The challenge of course for Intel is the typical one of disruption from below. An example is how RAID allowed inexpensive and less reliable hard drives to replace larger disks in the market.

Likewise, the ARMv8 64-bit architecture application profile was defined two months ago and at some point soon we will see these chips in the field. Moreover, expect them to rapidly go multicore if not initially.

Posted in 4G, Broadband, Consumer Electronics, Financial, IP Communications, M2M, Networking, Ultrabook, Wireless, iPad

Tagged: apple, arm, asus, broadcom, h-p, hp, hpc, intel, ipad, iphone, ipod, processor, ultrabook, zenbook : Related Tags: intel finally, power consumption, mobile supplier, battery lifetime, efficient chips, intel

The Most Comprehensive Interop 2012 Video Interviews

May 16, 2012

In case you missed Interop 2012 in Las Vegas and even if you were there – I have some really good news for you. TMC was there and we shot about seven hours of the most important and engaging interviews possible. We have all the companies you need to know about in spaces such as private and public cloud to big data, analytics, network testing and more. We spoke with the small upstarts and the giants like HP, Cisco and IBM.

Posted in AT&T, Amazon, Apple, Broadband, Cloud Computing, Consumer Electronics, Facebook, Financial, Gadget, Google, IP Communications, Microsoft, Networking, Open Source, SIP, TMC Video, Technology, Unified Communications, Verizon, Video, Wireless

Tagged: 100g, 40g, alcatel-lucent, cisco, enterasys, ethernet, firewall, google, hp, http, interop, jdsu, linux, open source, proxy, red hat, sdn, shoretel, software defined networking, spdy, wifi : Related Tags: solutions interop, discusses network, networks discusses, network monitoring, management solutions, interop

Kodak's Ofoto Another Flickr-Like Disappointment

May 16, 2012

This past March it was announced that as part of Kodak's restructuring, the online photo-sharing site ofoto or Kodak Photo Gallery will be sold off to Shutterfly and your photos will automatically be converted to the company's platform - unless you opt out.

The email below was sent to customers today to let them know about the transition which is also detailed here. The company will be transferring 5 billion photos in July but in June Shutterfly will be sending instructions to users determining how they want to link up their Kodak Gallery account to their service.

Posted in Broadband, Technology

Tagged: flickr, kodak, ofoto, pinterest, shutterfly, yahoo : Related Tags: kodak gallery, photo sharing, visit kodakgallery, gallery account, moved shutterfly, kodak

Is Yahoo Just Doomed?

May 16, 2012

Years back I was at a conference with a consultant who worked at Yahoo! and told them they need to take on Google more directly and he was told, “That is not the Yahoo way.” I still remember the dumfounded feeling I had when I heard this ridiculous comment. We all know that Yahoo is a company with outstanding assets but with major internal problems. CEOs seem to be ousted annually, the company is behind in just about every market it invented and even with all its traffic, it seems to be all about yesterday’s Internet.

There are lots of stories about the company’s incompetence – one past high-level exec detailed the situation at a TMC conference (at the person’s request I won’t share more detail) and his explanation of the corporate politics remind me more of a sitcom than a company looking to win.

Politics are nothing new… Every company has them. Egos are fragile things and people want to amass more power.

Posted in Facebook, Google, ITEXPO, Technology, Wireless

Tagged: facebook, flickr, google, instagram, pinterest, yahoo : Related Tags: integration strategy, company, yahoo, flickr, become, users

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Communications and Technology Blog - Tehrani.com