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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

GENBAND Kandy Goes Public at Ruby Skye

Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution...

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Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

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2 Ways to Maximize Your Vendor Relationship

As channel partners, we get hammered all the time to sell vendor's stuff - even if it is unreasonable or doesn't...

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The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have...

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The Cat Video Index: A Simple View of Data Costs

By: Andy Porter, Product Manager in the Payment, Policy and Charging department at Alcatel-Lucent

The Economist has its famous Big Mac index for comparing buying power across countries. But I wanted an index that focuses on the cost of mobile data usage. That meant I had to find a data-charging equivalent of the Big Mac. I needed an item that crosses cultural boundaries, is universally understood and is available worldwide.

I considered many possibilities. But the answer arrived when I saw my daughter laughing at a video of a cat playing a piano. Obviously, the mobile data equivalent of the Big Mac is the YouTube video. It’s a universally available service that is easily measured in quantitative terms, making it ideal for comparing mobile data costs.

In honor of my daughter, I chose the classic “piano-playing cat” as the baseline video. And by the way, this cat video has been viewed over 34 million times, proving its suitability as a baseline.

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THE SECRET VALUE OF VoLTE - WHAT'S IN IT FOR CONSUMERS

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Today’s consumers want faster mobile broadband, and lots of it. That’s the dominant fact shaping Mobile Service Providers’ competitive strategies. So let’s look at what you can offer these valuable subscribers with voice over LTE (VoLTE).

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California Lawmakers Plunge Some Transactions into 3rd World

California has come up with a law that hurts the very people it says it is protecting by making it difficult to...

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How Steve Jobs Even Transformed Our Views on Management

February 9, 2013

Steve Jobs was such an amazing entrepreneur - even calling him the ultimate visionary doesn't seem to describe accurately how amazing he was at reinventing numerous business categories. Like so many creative visionaries, early in his career he lacked the political and people skills which many people believed were necessary to run a company effectively.

When he was "pushed out" of Apple it was seen as a normal incident - CEOs were pushed out of companies all the time as past Apple CEO John Sculley has said. In fact Scully spoke just over a week ago at StartUp Camp7 collocated with ITEXPO Miami 2013 and gave the inside scoop on many important events which transpired between him and Jobs over the years.

Verizon MiFi and Boingo Indispensable

February 8, 2013

Some time back Verizon Wireless sent me a MiFi device to test and I have used it as a long-term review unit and am blown away at how useful it has become. Recently at ITEXPO in Miami I was able to use it instead of hotel WiFi which often can cost $15/day. Moreover, there was one hotel I stayed at this past month where the position of the hotel meant 4G didn't work from any provider - and it turns out I paid through the nose for hotel WiFi. I happened to use three devices and I got charged for each one (almost daily) for seven days. I didn't notice that there was a per-device charge as typically this isn't the case at the hotels I use.

Although I didn't get charged $315, that is what I would have paid had I used each device each day and the hotel didn't take some of the charges off my bill.

Does This Hire Tell us The Future of Apple's TV?

February 8, 2013

There is speculation today that the hire of OLED expert James(Jueng-Gil) Lee by Apple shows the company is serious about developing its own TV. A real Apple TV with a screen is the rumor that never dies - analysts have predicted for some time that we will see one. Moreover the supply chain has hinted that one will eventually arrive as well.

The question worth asking is exactly how far along Apple is if this gentleman was just hired.

Thoughts on Alcatel-Lucent

February 8, 2013

One of the greatest challenges incumbent companies face is the ambivalence and corporate politics incumbency breeds and it only gets worse in what we call the age of acceleration where competitors arise faster and technologies shift more quickly than ever. Nortel, NSN and Alcatel-Lucent are all companies who enjoyed decades of leadership in the carrier market and in the process decided to provide generous benefits for their workers which would eventually help make them uncompetitive.

There is more to it - in the late nineties, Lucent acquired companies so quickly that its workers didn't know exactly who did what. Nortel too made a great deal of acquisitions.

Sheldon Adelson Continues to Give Back

February 8, 2013



Sheldon Adelson was the founder of the COMDEX trade show and early in my career his team was gracious enough to work with me to promote the first magazine I published named CTI. I have always been impressed by his business skills – he ran the largest show in the US and when he sold it and stopped his involvement it went downhill fairly quickly and eventually collapsed.

At the peak of the show in the late nineties in Atlanta, GA, TMC gave away well over 10,000 magazines from a 20x30 booth – there are few other shows – even today where you could achieve such a feat. As I recall, we probably could have given out even more but we ran out!

Divoom Bluetune Solo Speaker Review

February 7, 2013

At CES 2013 I had a chance to check out the Divoom Bluetune Solo speaker, a pint-sized gadget which packs a powerful punch of bass for its size. The speaker is round and fits in a  coffee cup taking about two-thirds of it. Its worth noting however that while listening to music with strong basslines there is distortion above about two-thirds of the volume level.

Photoluminescent Paint Markers Could Save Taxpayers Billions

February 7, 2013

Do Physical Digital Libraries Make Sense?

February 7, 2013


Bexar County in Texas will be home to one of the world’s first digital libraries which contains just e-readers and lots of electronic editions of books. The interesting idea here is the library is going digital but still needs $1.5 million to start up. Moreover, it believes the ongoing costs to maintain the library will be lower than one which contains traditional books.

The natural question worth asking is, are libraries missing the bigger picture?

Dell+Microsoft=Apple?

February 5, 2013

Dell is in a mind-bogglingly large long-rumored deal to go private worth $24 billion and of note is business partner Microsoft has decided to invest in the company which has struggled for many years. The company still has strength in the data center market but the PC space is facing a major challenge from the smartphones, the iPad and other tablets.

Dell tried to go upmarket with its Adamo line realizing Apple was a threat due in-part to its superior computer designs but the strategy fizzled. In the past, Dell also tried to come out with a device in the PDA space only to see the market erode as it launched because smartphones became more desirrable.

John Sculley Takes Stage at ITEXPO, Startup Camp7

January 31, 2013

Live Blog

John Sculley has taken the stage and the audience is riveted so far. He was the first MBA the company hired. He became the biggest advocate of creating a relationship with the consumer and the brand. Talk about lifestyle and experience and how the company focused on the "Pepsi Experience" through the newer color TVs was unique.

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